Costa Coffee

26-28 London Rd, Twickenham
0333 003 5883

Recent Reviews

Matthew Harwood

A standard chain cafe in a good location near to the train station. There is a good amount of seating and a good selection of food and drinks to choose from. The staff were friendly and service was good.

Team Jackson

Friendly staff, good coffee!

KW

Unfriendly service, and the gingerbread latte I ordered tasted like dishwater. I almost burst into laughter when the barista put a gingerbread man on a tissue, and even made a sign with his hand beforehand as if he was about to make an amazing culinary dish. This Costa is a

YO

Usually love Costa but this location has terrible customer

TIMOTHY ROBERTSON

No queues usually. Good selection of food and friendly staff. Plenty of seating here too.

Denise Gurbuz

Nicest ladies! Great coffee ☕Silent place for the remote

Carter Glover

Went through to use the loo before having an iced drink after a long walk through town - blonde lady serving on 26th August at 9:45 am was rude, sarcastic, rolling her eyes and shaming us for needing to use the facilities, so we decided to take our order elsewhere. Absolutely unbelievable service.

Tommy Grayling

I entered the shop to use the toilet facility. Was then going to order a drink when a blonde lady on the 26th of august at 9:45am confronted us sarcastically after we kindly asked how her day was going. We left the toilet and then again sarcastically said “thank you very much” and continued to argue. Very poor service.

David Ferris

Went through to use the loo before having an iced drink after a long walk through town - blonde lady serving on 26th August at 9:45 am was rude, sarcastic, rolling her eyes and shaming us for needing to use the facilities, so we decided to take our order elsewhere. Absolutely unbelievable service.

josie grayling

Blonde lady serving at 9:45am on Saturday 26th August 2023 was extremely rude when we wanted to use the toilets before ordering a cold drink. Decided to get a drink somewhere else after being shouted at by this particular member of staff…

Sophie George

Went in at 9:45am and the blonde haired lady behind the counter was very rude and sarcastic towards us roller her eyes and making snide remarks. We decided to take our service elsewhere due to the despicable service.

#

Went in to get my baby some milk as we were travelling through twickenham. Lady behind counter was a little rude tried to make me pay for the milk rather than a babycino. Said babychino is complimentary im not just able to order it like that (which is not true). I've had many Costa and other coffee shops give it for free even as its for a baby. Shame on Costa twickenham. Im fine to pay but to make it out like my baby doesn't deserve it or I should be paying for adult milk is just rude. I buy from Costa all the time but on this occasion I had to stop in for a hungry baby only.

Chris Patten

Everyone should boycott this gruesome brand which promotes self harm.

Cristoforo Littley

This Costa has one major issue, the staff ?...some are almost totally devoid of personality, when I said I'd use the loo BEFORE ordering my coffee so it wouldn't be sitting around he actually rolled his eyes at me ??‍♂️...another guy told me it was hard for them to make a cappuccino in a small size and indicated that it was a hardship lol....hilarious. but apart from that it's a big cafe and spaciously laid out.Dietary restrictions: It's Costa, you choose what milk you want as everyone knows.

susan tucker

Fine for a hot drink

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