Costa Coffee

Unit C, Kew Shopping Park, Bessant Dr, Richmond
0333 003 5883

Recent Reviews

Andrew

Looks like a kids birthday happened every day for a week in here, filthy in and out.

Doreen Henderson

Like their coffee - they are quite pricey but then most things are these days.

Lizzie Lane

Had a toasted sandwich and coffee. Very tasty. Nice atmosphere ?

Philip Briggs

Good service, lots of seats & great coffee as expected!!.Parking: Lots of spaces but not enough disabled spacesWheelchair accessibility: If Costa's door wide enough then use NEXT double doors.

Laura

Never very clean here unfortunately. Trays and stuff left around on the tables.Cigarette butts and litter from the outside had been blown inside even though door was closed. Not nice. No atmosphere. Staff not especially friendly and don’t seem happy. Always seem short staffed too. Food was OK but nothing great.

Nisha Sharma

The sitting place is untidy. They are not clear tables or services of food.Kid-friendliness: Open space outside or inside so children enjoy food or atmosphere. Food options are also available for them.Wheelchair accessibility: Near parking ! Outside or inside sitting available! Toilet inside.

MICHELLE PALMER

Ordered 3 coffees asked one lady if they could take over to our table . She responded with Don't do Table service . Another member of staff then said would i like help i said yh that would be nice

Zoha Kayani

Before ordering was told cash only so had to go get cash from the cash machine. Barely any desserts in the tray.Went to order, all three drinks i ordered was told they were out of ,including the new limited offer drinks being advertised. Also told me after ordering they don’t have large drinks? The drinks I had to substitute for sucked :((Will go at Starbucks next time . As the drinks tasted rubbish so We had to mix our drinks to get a better taste. It was a complete waste of money and a very unpleasant experience. Total waste of time!

Ali Taymoor

A lot of customers are waiting tables, not maintained customers' leftover, not cleared, in general place is not clean

Rhonda Cox

Great coffee, efficient staff, clean toilets … all the time. What more can you ask for!

Josh Toop

Absolutely beautiful site, Not sure if Ibrahim was the manager but he had full control of the team and it was a very smooth experience. Treated us like friends such a friendly experience. I would highly recommend if i could rate higher i would

J

I had the bacon and brie panini and unfortunately it was mainly just bread. The bacon was just fatty bits, no real meat there. It cost me £5 for this.

kristina dela cruz

I am very disappointed,we go there every Sunday and we always order frappe and there’s no cream every time we order and the place is not clean

David Alexander

Asked for a flat white with no foam,it couldn't be done, ordered a croissant,which was stale ,gave it back ,but no reaction,ok I change it for you.Need to sort out staff training

FKEW123

I live nearby and I visit this store almost every day. I always act friendly, smile to all staff. However especially the store manager is the unhappiest person I have ever seen. The staff in here are not welcoming, arrogant and sometimes I even feel like I should feel sorry for buying a coffee. Why Costa is not doing anything for the staff in here, making the customer happy must be the 1st priority for the service sector and this store is the worst about it.

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