The Fountain Beefeater

Corner Sixth Cross &, Staines Rd, Twickenham
020 8898 2382

Recent Reviews

Sunit P

It’s our local and it’s very convenient for us to pop in for a drink unfortunately even after making contact with the company regarding the poor state of chairs nothing has been done about it. You want to think twice before you sits on the chair as all the chairs are peeling off and very disturbing looking. Please an we do something with the chairs!!!!

Winston Rodz

I had sometime wanting to eat in this place.Well, I ordered a mixed grill.m, and I asked my rump ½. But came well done. They replaced it immediatly, well after it was cooked.My wife's sirloin was Okay, but she complained her wine cup came dirty.I honestly like the concept, and they have a good menu.Our service was attemptive and very busy also.

Tony Bartram

First impressions after not visiting here for years was the bar furniture needs serious updating, torn and warn out chairs. The leading man who showed us to our table seemed quite abrupt when asked questions about our ordering but perhaps it's his accent and manner. The food was good but the service was very slow, though the girls were very nice when they got round to us, 2 girls to serve such a big pub probably isn't enough.

Noreen Mitchell-Smith

Came for lunch today, sadly service incredibly slow. Not the poor waitresses fault as she was on her own trying to cope, and now have upset stomach!! Not impressed!

Marianne Wallace

Went for a family meal Sat 2 Dec.Table booked for 5.30, wasn't ready had to wait 20 mins.Food when it came eventually was almost cold ,overcooked , or wrong item for othersNot enough staff to cope, we were still waiting to get dessert at 8 o/c.Almost 10 by the time we got bill.Many tables around not cleared.Needs a overhaul of managementParking: Only good thing about the fountain

Tj Jones

Had 40% of voucher so decided to come for dinner. Had some chicken and ribs with sides which was tasty. Bill still seemed quite high though!

Liz Wilson

Had lunch today and had to wait ages...for drinks, for food, for menus, everything. Waitress was rushed off her feet so they need more staff. Food was acceptable although custard was cold. Won't be going back.

Janice Thompson

We go here regularly. Food is good value.Service is great. We always have Abigail serve us. She is very helpful, friendly and polite. She makes our visit so much more enjoyable. Well done!!Parking: Easy to park

stephen6291

We came for my sisters 40th. It had a lovely atmosphere, not jam-packed but not empty. A nice buzz. The food was good quality and they have a good range of drinks. Hats off to our wonderful waitress, Anna. Very attentive, friendly, and professional. Not just our table, she was constantly on the go, leaving none of her tables neglected.

Simon Field

I have been here many times over the years but yesterday was my last. I had prebooked my table for 5pm and arrived early. I waited at the front where you check in. 3 members of staff passed me but it was after 10 mins that I was actually attended too. We were shown to our table and our order was taken. Our starter took 35 minutes to arrive and the garlic flat bread was under cooked and the other starter looked like a mess on a plate and the breaded mushrooms were over cooked. The mains arrived quicker than the starter but the cod in batter was overcooked and the batter was a dark brown colour and was chewy and not crunchy. We ordered drinks but they didn't arrive at the table either. There was a young girl doing her best to serve but it was impossible for her to do her job efficiently. We were going to order puddings but by now we had had enough and asked her for the bill. I reminded her that we hadn't received the drinks we had ordered so make sure we are not charged for them. At that point she apologised about the drinks as she had forgot them. I told her the food and service was sub standard. The response was " we are all abit stressed today "In the toilet the toilet paper roll was on the floor and not in the dispenser and outside the car park was in total darkness as there were no exterior lights on. Whilst I was outside having a cigarette, a lady slipped on wet leaves as she couldn't see the hazard.Shocking service and sub standard food and I will never go back

Vicki C

OK food but excessive wait times as Beefeater hasn't invested in its staff and thinks 1 server taking orders, distributing food and taking payment is sufficient. A Sunday lunch meal for 4 took 3 hours with items already sold out for the day. Whilst the server was great, having only 1 person on a busy dozen plus tables was not a great experience and I have no intention to return and repeat this experience

monish bhandari

Went for a birthday Sunday roast . Abi was excellent and her customer service was a breath of fresh air. Bought the sharer roast for 2 which was more than enough.

Michelle Cooper

Walked past and saw an empty table. Waited to be seated to be told 20 minute wait for a table! As they want our business, we turned and left. Very poor experience.

Lynda Ryder

Good steak meal and good service.BUT noisy kids running about whilst we were trying to have a quiet meal out.The whole place needs smartening up as it was very dingy and tables and chairs were old and marked. Poor choice of beer ?

James I

For the price its decent value and the food is okay considering the price. It badly needs painting and new furniture as it looks tired and dirty. We went for an all you can eat breakfast till 11. Couldnt order more hot food as chef had left at 10:45. Continental breakfast wasnt being restocked, no bowls, plates, coffee cups, coffee machine stopped working and no staff to be seen.

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