Food not great at all! Don't think they use fresh salad in their wraps because we all had an upset stomach afterwards. Work place doesn't look that clean tbh
Maran Gowri
I’m visiting this for couple of years and the food tastes great my kids enjoys a lot
Royal Rush
If i could 0 stars i would! The chicken burger was soggy and chips freezing cold. I specifically asked for no mayo on the burger in the notes but for some reason the people at this place can not follow simple instructions and ignored my request. I wouldn't even give their food to a stray dog as i think they would deserve better than what chicken cottage has to offer. How this place is still is trading is beyond me.
Sohail Farooq
Worst chicken cottage branch i have ever had. Southall, northolt and hayes all have same if not similiar quality. This hillingdon branch is soggy and no crunch off flavour fried chicken!! Unless they have changed things and head office has paid them a visit to sort out quality control. Can't understand how this branch is still open.
Lewis Scales
Man I almost passed away(in a good way) , the succulent, spectacular, spontaneous, super juicy jugs on my crispy chicken boiii, that is to die for when I tell you this was the best chicken I’ve ever consumed my nan told me to shut the door, because I was screaming this is the chicken spot, GET YOUR SCRAN FORM HERE ASAP BEFOR I EAT IT ALL xx
hbkapprentice
Chicken was somehow burnt on outside and pink in the middle. Staff rude and didn’t refund me for inadequate product. Also had to get cash for their tax fiddle.
Haris Abdurahmanović
I promised I’d do them a review, so I’ll deliver. Just like they did for me!First off, the chicken pieces (thighs, drumstick and wings) were hot, juicy, well seasoned - certainly didn’t disappoint in the spice department! It’s so hard to find a chicken shop that manages to do any of those things never mind all, so it’s refreshing to finally find one that does ?Second, the customer service really was there. Doesn’t matter what the request was or how many of them there were, bossman carried them all out, made sure to check that he remembered my requests correctly to ensure no mistakes were made, nothing was too much for him. He even offered to charge my phone for me! I really felt like I was looked after as the customer, I hope this kind of standard is the norm not the exception for this placeI can’t lie, it’s not perfect. By no means was the tower burger bad, it was alright but I think it could be improved, I’ve had better ones elsewhere. It wasn’t packed with flavour, hot, juicy nor oozing freshness quite like the chicken pieces I had - good thing I ordered the burger first! This is why it’s 4 stars not 5. Otherwise there’s not much if anything I can fault about this place ?The location is fantastic if you need access to the Oxford Tube coaches heading out of London, very convenient for passengers like myself. I can’t promise I’ll come often as I live far away but if ever I’m cold, hungry and got time to wait for the coach home the next time I happen to be near Uxbridge/Ruislip, I will not hesitate to walk into this place for a repeat of the enjoyable experience I had tonight!I appreciate it’s “slightly” long but I hope you the potential customer find this review insightful, and I hope the staff are impressed with the way I did it
undecidedusername 420
I promised I’d do them a review, so I’ll deliver. Just like they did for me!First off, the chicken pieces (thighs, drumstick and wings) were hot, juicy, well seasoned - certainly didn’t disappoint in the spice department! It’s so hard to find a chicken shop that manages to do any of those things never mind all, so it’s refreshing to finally find one that does ?Second, the customer service really was there. Doesn’t matter what the request was or how many of them there were, bossman carried them all out, made sure to check that he remembered my requests correctly to ensure no mistakes were made, nothing was too much for him. He even offered to charge my phone for me! I really felt like I was looked after as the customer, I hope this kind of standard is the norm not the exception for this placeI can’t lie, it’s not perfect. By no means was the tower burger bad, it was alright but I think it could be improved, I’ve had better ones elsewhere. It wasn’t packed with flavour, hot, juicy nor oozing freshness quite like the chicken pieces I had - good thing I ordered the burger first! This is why it’s 4 stars not 5. Otherwise there’s not much if anything I can fault about this place ?The location is fantastic if you need access to the Oxford Tube coaches heading out of London, very convenient for passengers like myself. I can’t promise I’ll come often as I live far away but if ever I’m cold, hungry and got time to wait for the coach home the next time I happen to be near Uxbridge/Ruislip, I will not hesitate to walk into this place for a repeat of the enjoyable experience I had tonight!I appreciate it’s “slightly” long but I hope you the potential customer find this review insightful, and I hope the staff are impressed with the way I did it
Haris Holmes
I promised I’d do them a review, so I’ll deliver. Just like they did for me!First off, the chicken pieces (thighs, drumstick and wings) were hot, juicy, well seasoned - certainly didn’t disappoint in the spice department! It’s so hard to find a chicken shop that manages to do any of those things never mind all, so it’s refreshing to finally find one that does ?Second, the customer service really was there. Doesn’t matter what the request was or how many of them there were, bossman carried them all out, made sure to check that he remembered my requests correctly to ensure no mistakes were made, nothing was too much for him. He even offered to charge my phone for me! I really felt like I was looked after as the customer, I hope this kind of standard is the norm not the exception for this placeI can’t lie, it’s not perfect. By no means was the tower burger bad, it was alright but I think it could be improved, I’ve had better ones elsewhere. It wasn’t packed with flavour, hot, juicy nor oozing freshness quite like the chicken pieces I had - good thing I ordered the burger first! This is why it’s 4 stars not 5. Otherwise there’s not much if anything I can fault about this place ?The location is fantastic if you need access to the Oxford Tube coaches heading out of London, very convenient for passengers like myself. I can’t promise I’ll come often as I live far away but if ever I’m cold, hungry and got time to wait for the coach home the next time I happen to be near Uxbridge/Ruislip, I will not hesitate to walk into this place for a repeat of the enjoyable experience I had tonight!I appreciate it’s “slightly” long but I hope you the potential customer find this review insightful, and I hope the staff are impressed with the way I did it
Aklima Lal Miah
THE GUY IS RUDE...DO NOT ORDER IT... he gave me cold burger...its not even warm...poor customer service... woe on them
Poor customer service they are touching ur food without wearing any gloves abd serving customer at same time
Hanif Talukdar
Food is awful and uncooked. Staff was very rude and did not care that we are regularl customers. Specially that Pakistani guy he was very rud. Avoid this place.
sam sami
Bad customer service and every time I go ask for spice chicken burger the just don’t bother to make it just saying no spices chicken burger ? I don’t understand if you have it in your menu? than why don’t make it for customers
Ali Ahmed
Wasn't too happy with the service, as regular customers we were expecting better service. We ordered cheeseburger as part of our order and after waiting for 20 mins, we were told they don't have cheeseburger and they apparently didn't charge us for it. So we had to go McDonald's drive through instead. The order was quite big and we were short 20p and didn't want to break a £50 note, usually in other branches they'd allow a little discount instead he said no and was very blunt about it. No card payments were available either so I had to remove a burger from my order. My order was also missing. First time of having this at this branch and I am a regular customer who spends over 60£ everytime. Not sure if I will visit again.
Ahmer Rahim
Really bad place for chicken wings, the wings had black spots and tasted very dry. Used to be a good place, and went there for years but unfortunately it’s now in the gutter. Avoid like the plague. How are people still going to this place?
Food not great at all! Don't think they use fresh salad in their wraps because we all had an upset stomach afterwards. Work place doesn't look that clean tbh
I’m visiting this for couple of years and the food tastes great my kids enjoys a lot
If i could 0 stars i would! The chicken burger was soggy and chips freezing cold. I specifically asked for no mayo on the burger in the notes but for some reason the people at this place can not follow simple instructions and ignored my request. I wouldn't even give their food to a stray dog as i think they would deserve better than what chicken cottage has to offer. How this place is still is trading is beyond me.
Worst chicken cottage branch i have ever had. Southall, northolt and hayes all have same if not similiar quality. This hillingdon branch is soggy and no crunch off flavour fried chicken!! Unless they have changed things and head office has paid them a visit to sort out quality control. Can't understand how this branch is still open.
Man I almost passed away(in a good way) , the succulent, spectacular, spontaneous, super juicy jugs on my crispy chicken boiii, that is to die for when I tell you this was the best chicken I’ve ever consumed my nan told me to shut the door, because I was screaming this is the chicken spot, GET YOUR SCRAN FORM HERE ASAP BEFOR I EAT IT ALL xx
Chicken was somehow burnt on outside and pink in the middle. Staff rude and didn’t refund me for inadequate product. Also had to get cash for their tax fiddle.
I promised I’d do them a review, so I’ll deliver. Just like they did for me!First off, the chicken pieces (thighs, drumstick and wings) were hot, juicy, well seasoned - certainly didn’t disappoint in the spice department! It’s so hard to find a chicken shop that manages to do any of those things never mind all, so it’s refreshing to finally find one that does ?Second, the customer service really was there. Doesn’t matter what the request was or how many of them there were, bossman carried them all out, made sure to check that he remembered my requests correctly to ensure no mistakes were made, nothing was too much for him. He even offered to charge my phone for me! I really felt like I was looked after as the customer, I hope this kind of standard is the norm not the exception for this placeI can’t lie, it’s not perfect. By no means was the tower burger bad, it was alright but I think it could be improved, I’ve had better ones elsewhere. It wasn’t packed with flavour, hot, juicy nor oozing freshness quite like the chicken pieces I had - good thing I ordered the burger first! This is why it’s 4 stars not 5. Otherwise there’s not much if anything I can fault about this place ?The location is fantastic if you need access to the Oxford Tube coaches heading out of London, very convenient for passengers like myself. I can’t promise I’ll come often as I live far away but if ever I’m cold, hungry and got time to wait for the coach home the next time I happen to be near Uxbridge/Ruislip, I will not hesitate to walk into this place for a repeat of the enjoyable experience I had tonight!I appreciate it’s “slightly” long but I hope you the potential customer find this review insightful, and I hope the staff are impressed with the way I did it
I promised I’d do them a review, so I’ll deliver. Just like they did for me!First off, the chicken pieces (thighs, drumstick and wings) were hot, juicy, well seasoned - certainly didn’t disappoint in the spice department! It’s so hard to find a chicken shop that manages to do any of those things never mind all, so it’s refreshing to finally find one that does ?Second, the customer service really was there. Doesn’t matter what the request was or how many of them there were, bossman carried them all out, made sure to check that he remembered my requests correctly to ensure no mistakes were made, nothing was too much for him. He even offered to charge my phone for me! I really felt like I was looked after as the customer, I hope this kind of standard is the norm not the exception for this placeI can’t lie, it’s not perfect. By no means was the tower burger bad, it was alright but I think it could be improved, I’ve had better ones elsewhere. It wasn’t packed with flavour, hot, juicy nor oozing freshness quite like the chicken pieces I had - good thing I ordered the burger first! This is why it’s 4 stars not 5. Otherwise there’s not much if anything I can fault about this place ?The location is fantastic if you need access to the Oxford Tube coaches heading out of London, very convenient for passengers like myself. I can’t promise I’ll come often as I live far away but if ever I’m cold, hungry and got time to wait for the coach home the next time I happen to be near Uxbridge/Ruislip, I will not hesitate to walk into this place for a repeat of the enjoyable experience I had tonight!I appreciate it’s “slightly” long but I hope you the potential customer find this review insightful, and I hope the staff are impressed with the way I did it
I promised I’d do them a review, so I’ll deliver. Just like they did for me!First off, the chicken pieces (thighs, drumstick and wings) were hot, juicy, well seasoned - certainly didn’t disappoint in the spice department! It’s so hard to find a chicken shop that manages to do any of those things never mind all, so it’s refreshing to finally find one that does ?Second, the customer service really was there. Doesn’t matter what the request was or how many of them there were, bossman carried them all out, made sure to check that he remembered my requests correctly to ensure no mistakes were made, nothing was too much for him. He even offered to charge my phone for me! I really felt like I was looked after as the customer, I hope this kind of standard is the norm not the exception for this placeI can’t lie, it’s not perfect. By no means was the tower burger bad, it was alright but I think it could be improved, I’ve had better ones elsewhere. It wasn’t packed with flavour, hot, juicy nor oozing freshness quite like the chicken pieces I had - good thing I ordered the burger first! This is why it’s 4 stars not 5. Otherwise there’s not much if anything I can fault about this place ?The location is fantastic if you need access to the Oxford Tube coaches heading out of London, very convenient for passengers like myself. I can’t promise I’ll come often as I live far away but if ever I’m cold, hungry and got time to wait for the coach home the next time I happen to be near Uxbridge/Ruislip, I will not hesitate to walk into this place for a repeat of the enjoyable experience I had tonight!I appreciate it’s “slightly” long but I hope you the potential customer find this review insightful, and I hope the staff are impressed with the way I did it
THE GUY IS RUDE...DO NOT ORDER IT... he gave me cold burger...its not even warm...poor customer service... woe on them
Restaurantji Recommends
Poor customer service they are touching ur food without wearing any gloves abd serving customer at same time
Food is awful and uncooked. Staff was very rude and did not care that we are regularl customers. Specially that Pakistani guy he was very rud. Avoid this place.
Bad customer service and every time I go ask for spice chicken burger the just don’t bother to make it just saying no spices chicken burger ? I don’t understand if you have it in your menu? than why don’t make it for customers
Wasn't too happy with the service, as regular customers we were expecting better service. We ordered cheeseburger as part of our order and after waiting for 20 mins, we were told they don't have cheeseburger and they apparently didn't charge us for it. So we had to go McDonald's drive through instead. The order was quite big and we were short 20p and didn't want to break a £50 note, usually in other branches they'd allow a little discount instead he said no and was very blunt about it. No card payments were available either so I had to remove a burger from my order. My order was also missing. First time of having this at this branch and I am a regular customer who spends over 60£ everytime. Not sure if I will visit again.
Really bad place for chicken wings, the wings had black spots and tasted very dry. Used to be a good place, and went there for years but unfortunately it’s now in the gutter. Avoid like the plague. How are people still going to this place?