First time in here, though been to many other Weatherspoon pubs. Enjoying our chilled 3x Hooch offer - in this freezing weather and our food ( fish and chips and Chicken Tikka Masala Staff are very good Disabled Toilet is clean
Steve Lewis
Lovely breakfast, tasted nice and an absolute bargain for the
Mihai Laurentiu Stan
Great pub! Huge menu to choose from and a cosy atmosphere. Decent prices, very surprised about this as most of the pubs tend to have restaurant prices nowadays. Kids friendly. Parking on the street.Kid-friendliness: Kid friendly. Kid's menus, highchairs..Wheelchair accessibility: Wheelchair accessible
Aron Randhawa
Very disappointed to hear that the Tichenham Inn is closing next year. This wetherspoons is a staple in the Ickenham community and has the best friendly atmosphere of any other wetherspoons pub I have been to in London. Really hope they change their minds on this
Robert Graham
The usual well priced Witherspoon is always good value for money. Had a wrap, but the chips were cold!! Otherwise very good wrap
Maria
Tables and glasses were dirty. Food just about ok, but then it is a Weatherspoon. Husband had mixed grill and the pork was pink inside. Staff were scruffy and unfriendly, all but one.
Anna Talbot
Dear Sir / MadamI am writing to inform you of my disgust in the unprofessional actions and customer service from your members of staff at your venue last Saturday, refusing to serve 21 year old guests with true and totally genuine ID.The way they dismiss any form of reasoning about the validity of ID is little more than deplorable.An infrared ID check device would be useful and proper training in ID checks would save you embarrassment.The team are rude, stuck up and not at all friendly.Your recent reviews show how downhill this place has gone.
Lynn Mc caffrey
Learnt today that this lovely pub is to close next summer which is sad news to those that regularly use it. This is such a wonderful hub for the local community and I just hope that the CEO can come and see this and have a change of heart.
James Atkinson
Warning to all those under 25 years old....A guest of mine was refused alcohol during a family meal at this pub because the manager could not 'scan' an officially accredited and approved PASS logo ID. This is apparently a permanent issue. The refusal of this official ID totally contradicts the company website which says that this form of age verification is allowed. Neither the manager nor their head office were willing to explain this contradiction. The company's customer service department has failed to respond to my last email when I asked for an executive office contact, despite keeping things honourable and polite.This experience spoiled a family meal and the poor lack of response afterwards has just rubbed salt into the wound. The response of the employee at their Customer Services afterwards simply brushed us off with what seemed to be a poorly worded generic response. All of this means I will now take my future business elsewhere. Very disappointing indeed, especially as the family was out for a celebration.Be warned if you have a family member or guest that looks under 25 or indeed you yourself, if wanting to drink alcohol.
Mishi N
Poor service! No sense of customer service and how to handle unhappy customers! This comes from the lady who served us and manager too! Very disappointed! I would go as far as to say there was some level of profiling but all we got were excuses from staff and management! Regret going and won’t go back! Very disappointing! I give 2 stars because the guy behind the bar was awesome and seemed to enjoy his job!
Super friendly staff, knowledgeable about all products they serve and sell. Clean and tidy premises. Disabled accessibility. Open Early morning till midnight.
Michael Carr
Went there before watching the football. Spent quite a bit of money and wa interacting with all the fans in a sociable and friendly way. My brother and I were then informed the opposing fans bought us some food which we obviously felt we he had to eat as they were sat next to us. As my brother went to the bar to order some more drinks he was abused by manager saying we ate some other tables food. I went to the bar to clear the up the matter and I said that the opposing fans said they bought us the food hence we felt obliged to eat it but the real issue was your staff bringing food to the wrong table! I offered to even pay for the meal even though the issue was not ours! Obviously they refused as they knew it was their issue.The manager said my brother had leave even though they took no accountability and provoked the situation. Manager lacked skills and needed training plus members of staff were quite loud and mouthy while I was talking in a calm and collective manner. I know I won’t get a response as I’m pretty sure the manager would struggle to access a computer!
Mihyun Kim
A lovely place with reasonable prices!!! A diverse range of drafts and cocktails, and everyday meal deal were my pleasures. I will relocate to other city soon but I can't forget this place ever!!
Munish Kharbanda
Good pub, decent management during the day and evening. A few of the younger staff members' attitudes are a bit questionable. Overall for the food, drinks and pricing... can't go far wrong. Worth a visit
Barry Lukha
The most arrogant, ill mannered, obnoxious staff, led by a manageress of the same ilk. Wetherspoons is a great cheap and cheerfulInstitution normally with pleasant staff. This place is the exception and should be avoided.
First time in here, though been to many other Weatherspoon pubs. Enjoying our chilled 3x Hooch offer - in this freezing weather and our food ( fish and chips and Chicken Tikka Masala Staff are very good Disabled Toilet is clean
Lovely breakfast, tasted nice and an absolute bargain for the
Great pub! Huge menu to choose from and a cosy atmosphere. Decent prices, very surprised about this as most of the pubs tend to have restaurant prices nowadays. Kids friendly. Parking on the street.Kid-friendliness: Kid friendly. Kid's menus, highchairs..Wheelchair accessibility: Wheelchair accessible
Very disappointed to hear that the Tichenham Inn is closing next year. This wetherspoons is a staple in the Ickenham community and has the best friendly atmosphere of any other wetherspoons pub I have been to in London. Really hope they change their minds on this
The usual well priced Witherspoon is always good value for money. Had a wrap, but the chips were cold!! Otherwise very good wrap
Tables and glasses were dirty. Food just about ok, but then it is a Weatherspoon. Husband had mixed grill and the pork was pink inside. Staff were scruffy and unfriendly, all but one.
Dear Sir / MadamI am writing to inform you of my disgust in the unprofessional actions and customer service from your members of staff at your venue last Saturday, refusing to serve 21 year old guests with true and totally genuine ID.The way they dismiss any form of reasoning about the validity of ID is little more than deplorable.An infrared ID check device would be useful and proper training in ID checks would save you embarrassment.The team are rude, stuck up and not at all friendly.Your recent reviews show how downhill this place has gone.
Learnt today that this lovely pub is to close next summer which is sad news to those that regularly use it. This is such a wonderful hub for the local community and I just hope that the CEO can come and see this and have a change of heart.
Warning to all those under 25 years old....A guest of mine was refused alcohol during a family meal at this pub because the manager could not 'scan' an officially accredited and approved PASS logo ID. This is apparently a permanent issue. The refusal of this official ID totally contradicts the company website which says that this form of age verification is allowed. Neither the manager nor their head office were willing to explain this contradiction. The company's customer service department has failed to respond to my last email when I asked for an executive office contact, despite keeping things honourable and polite.This experience spoiled a family meal and the poor lack of response afterwards has just rubbed salt into the wound. The response of the employee at their Customer Services afterwards simply brushed us off with what seemed to be a poorly worded generic response. All of this means I will now take my future business elsewhere. Very disappointing indeed, especially as the family was out for a celebration.Be warned if you have a family member or guest that looks under 25 or indeed you yourself, if wanting to drink alcohol.
Poor service! No sense of customer service and how to handle unhappy customers! This comes from the lady who served us and manager too! Very disappointed! I would go as far as to say there was some level of profiling but all we got were excuses from staff and management! Regret going and won’t go back! Very disappointing! I give 2 stars because the guy behind the bar was awesome and seemed to enjoy his job!
Restaurantji Recommends
Super friendly staff, knowledgeable about all products they serve and sell. Clean and tidy premises. Disabled accessibility. Open Early morning till midnight.
Went there before watching the football. Spent quite a bit of money and wa interacting with all the fans in a sociable and friendly way. My brother and I were then informed the opposing fans bought us some food which we obviously felt we he had to eat as they were sat next to us. As my brother went to the bar to order some more drinks he was abused by manager saying we ate some other tables food. I went to the bar to clear the up the matter and I said that the opposing fans said they bought us the food hence we felt obliged to eat it but the real issue was your staff bringing food to the wrong table! I offered to even pay for the meal even though the issue was not ours! Obviously they refused as they knew it was their issue.The manager said my brother had leave even though they took no accountability and provoked the situation. Manager lacked skills and needed training plus members of staff were quite loud and mouthy while I was talking in a calm and collective manner. I know I won’t get a response as I’m pretty sure the manager would struggle to access a computer!
A lovely place with reasonable prices!!! A diverse range of drafts and cocktails, and everyday meal deal were my pleasures. I will relocate to other city soon but I can't forget this place ever!!
Good pub, decent management during the day and evening. A few of the younger staff members' attitudes are a bit questionable. Overall for the food, drinks and pricing... can't go far wrong. Worth a visit
The most arrogant, ill mannered, obnoxious staff, led by a manageress of the same ilk. Wetherspoons is a great cheap and cheerfulInstitution normally with pleasant staff. This place is the exception and should be avoided.