Ribs where dry?, they should of rub the bbq sauce on the ribs then cook it, not cook it and leave the bbq sauce on the side, place was really quiet.
Steve Spalding
£9.99 unlimited breakfast, nice set up, very good selection of food if I had 1 gripe the bacon was hard but in general worth the stop.
Duncan Wallace
Beefeater is definitely going downhill. Used to use The Orchard in Ruislip but that has now closed so went to Uxbridge instead. Service was okay but they were clearly tired. Ine plate of food was cold when delivered and was sent back. Waited over 20 min for that to be replaced by which time everyone else had finished. Meal was at least hot but chips weren't cooked and worst prawns I have ever had. They did take the cost of that meal off the bill but personally, I won't use Beefeater again. If you do, avoid the prawns...
Simon Cadby
My family and I visited the beefeater in Uxbridge on New Year's Day afternoon.Admittedly we were a large party and the logistics to get our dinners on the table together must have been difficult, but the food generally wasn't very good.My mixed grill was overcooked, as was my wife's chicken, and the chips on my mums plate were cold.The young man serving done a good job and was very helpful. When it came to paying we had to work out the bill split ourselves, which caused some confusion. We weren't given the choice to order separately.As for the customer toilets, they were in an awful condition, which was reported to a staff member.So to recap, the food gets two stars, the service gets three, and the atmosphere gets three. Overall, three stars.The rating is for this visit, judged on my experience.
Amirah Aziz
Ate here for Christmas Eve dinner. I got the beef lasagne it was so delicious. The cheese topped it off I think. Garlic flatbread was lovely too. I got a brownie for dessert which was delicious. Very rich in flavour. The lady serving us had good customer service, always checking in on us seeing if we needed anything. Overall a really pleasant experience.Kid-friendliness: The staff are so friendly with children.
mike smith
Resturant premises are attractive. Staff okay.Cooked breakfast very poor. We attended about 9.30am. All breakfast items lined up under heat lamps. Solid rubber eggs. Cold bacon. Tepid sausages. Conjealed beans. etc.We previously used Ruislip branch on a weekly basis until its recent closure, where everything was cooked to order and was most enjoyable.Shall not be returning here. Completely different experience.
Veronica Sears
Tried this Beefeater Uxbridge for the first time now that the one in Ruislip has closed. Just like Ruislip, the Uxbridge branch is woefully understaffed. It was 7 p.m. and the restaurant was half full of customers, which just kept coming. Two serving staff and one Duty Manager, three Chefs. Used glasses and plates were overflowing on tables, and the one serving staff we had was literally running around. We had the Christmas Special Meal, and this was OK, nothing special, but for the price, it was acceptable. Getting the final bill was a challenge for most customers who had to come to the ordering station when they spotted the server there and then managed to get and pay their bill. We did likewise. This Beefeater is alongside a Premier Inn, as was Ruislip, so it needs to be correctly staffed, or this may go the same way as the other closure. We will try it again into the New Year to see if it is any better. The jury is out at present.
David Reeve
Unfortunately service has gone down over the last couple of years which is a shame as the food is still pretty good. I know a lot of places are struggling with staffing issues. If you come don't expect doting table service, but do expect to wait a while for your food.
Lucy Marsh
It was an absolute shocking experience. Waited over 1h 30 minutes for food to be tod they had ran out of some stuff. We had to wait 45mins just to get a drink so went to the bar ourselves to get drinks. The manager was in the kitchen cooking with no hair net or chef whites on. Saw one of the chef's using their teeth to open a packet of pate. Would never go back
Clare Fowler
Food was reasonably nice but, although the staff are friendly, the service was very slow and it wasn't easy to get the attention of any waiting staff and to be honest, it was very quiet when we
I want to preface this by saying I am very easily pleased when it comes to restaurants/food and rarely ever complain. However, I had one of the worst dining experiences in a long time here a couple of days ago due to 'Candy' the waitress who was incredibly rude and clearly did not want to be there. Her attitude was appalling and she treated my colleague and I like we were both a complete nuisance since the moment we sat down. We had done nothing unordinary and was extremely patient and polite with her. Candy's attention had been turned when she caught sight of an attractive man who came in who she immediately started flirting with and touching! She was laughing like she had heard the funniest joke of her life whenever this man spoke which was cringeworthy to watch. That said, I wouldn't have cared if she had been more attentive to my table. We had asked for the bill and 30 minutes later still not received it because Candy had taken up a seat at this man's table with his colleague and was more concerned about flirting with him than serving her tables. I had to go over to her at this man's table and ask if she was still able to get the bill for us (still being very polite and friendly at this point). She then went on to serve other customers and was clearly talking about me to them as they were all looking around as she was waving her arms around and ranting about me (I'd only asked for her name which triggered this reaction). I will NEVER stay at this Premier Inn again or eat here again, and after speaking to colleagues about the turn of events they all shared similar experiences of Candy. Candy is a disgrace to this restaurant and should frankly be sacked immediately! On the other hand - Henry who was working on the bar could not do enough for us, was friendly and clearly very hard working - quite the opposite to Candy! Well done Henry, you are a credit to the restaurant, it's just unfortunate you have to carry people like Candy more concerned about the men that come in than serving her tables.
Cecelia Bwembya
SOME staff are sooo unprofessional. Waiting to be seated we are asked “did you even book?” without asking name or check their system. You have to guess whether to follow her to table because she just whips round and starts walking away .At the table , no ladies first they just take orders depending on which among you they deem superior.. Childrens meals come LAST.Now today got called that they have no grill or stake at all so if you are coming you have to select what precisely? That doesn’t need a grill?
Christina Dudley
Waited 1.5hrs for the main. The quality of food, v poor. Not good value for money. Nice decor but in vain with such bad service. Waiting staff were lovely though.
Peter Janssens
Really don't bother going. The kitchen isn't working. We had a booking today for four people, but they informed us that the kitchen wasn't working. The notice outside said it was a limited menu which is a nonsense as there was no kitchen. When we asked why beefeater didn't phone us the manager didn't seem that bothered. She even had a silly grin on her face. She said the staff on yesterday should have phoned us. I said to her she could have called us this morning. She didn't even apologise to the person behind us who had a booking for 8 people. Hopeless.Beefeater isn't a patch on what it used to be
John Tilbury
Was there last night 5/12/23 for a per booked Christmas meal for 21. Totally got the wrong amount of people (12) table was not set,no Christmas crackers very limited menu and not Christmas,booked for 7:30pm,food didn't start coming till 9:30!!, was told the grill was not working, the poor waitress was rushed off her feet as it appeared she was the only one working.A Totally rubbish experience all round!!.
Ribs where dry?, they should of rub the bbq sauce on the ribs then cook it, not cook it and leave the bbq sauce on the side, place was really quiet.
£9.99 unlimited breakfast, nice set up, very good selection of food if I had 1 gripe the bacon was hard but in general worth the stop.
Beefeater is definitely going downhill. Used to use The Orchard in Ruislip but that has now closed so went to Uxbridge instead. Service was okay but they were clearly tired. Ine plate of food was cold when delivered and was sent back. Waited over 20 min for that to be replaced by which time everyone else had finished. Meal was at least hot but chips weren't cooked and worst prawns I have ever had. They did take the cost of that meal off the bill but personally, I won't use Beefeater again. If you do, avoid the prawns...
My family and I visited the beefeater in Uxbridge on New Year's Day afternoon.Admittedly we were a large party and the logistics to get our dinners on the table together must have been difficult, but the food generally wasn't very good.My mixed grill was overcooked, as was my wife's chicken, and the chips on my mums plate were cold.The young man serving done a good job and was very helpful. When it came to paying we had to work out the bill split ourselves, which caused some confusion. We weren't given the choice to order separately.As for the customer toilets, they were in an awful condition, which was reported to a staff member.So to recap, the food gets two stars, the service gets three, and the atmosphere gets three. Overall, three stars.The rating is for this visit, judged on my experience.
Ate here for Christmas Eve dinner. I got the beef lasagne it was so delicious. The cheese topped it off I think. Garlic flatbread was lovely too. I got a brownie for dessert which was delicious. Very rich in flavour. The lady serving us had good customer service, always checking in on us seeing if we needed anything. Overall a really pleasant experience.Kid-friendliness: The staff are so friendly with children.
Resturant premises are attractive. Staff okay.Cooked breakfast very poor. We attended about 9.30am. All breakfast items lined up under heat lamps. Solid rubber eggs. Cold bacon. Tepid sausages. Conjealed beans. etc.We previously used Ruislip branch on a weekly basis until its recent closure, where everything was cooked to order and was most enjoyable.Shall not be returning here. Completely different experience.
Tried this Beefeater Uxbridge for the first time now that the one in Ruislip has closed. Just like Ruislip, the Uxbridge branch is woefully understaffed. It was 7 p.m. and the restaurant was half full of customers, which just kept coming. Two serving staff and one Duty Manager, three Chefs. Used glasses and plates were overflowing on tables, and the one serving staff we had was literally running around. We had the Christmas Special Meal, and this was OK, nothing special, but for the price, it was acceptable. Getting the final bill was a challenge for most customers who had to come to the ordering station when they spotted the server there and then managed to get and pay their bill. We did likewise. This Beefeater is alongside a Premier Inn, as was Ruislip, so it needs to be correctly staffed, or this may go the same way as the other closure. We will try it again into the New Year to see if it is any better. The jury is out at present.
Unfortunately service has gone down over the last couple of years which is a shame as the food is still pretty good. I know a lot of places are struggling with staffing issues. If you come don't expect doting table service, but do expect to wait a while for your food.
It was an absolute shocking experience. Waited over 1h 30 minutes for food to be tod they had ran out of some stuff. We had to wait 45mins just to get a drink so went to the bar ourselves to get drinks. The manager was in the kitchen cooking with no hair net or chef whites on. Saw one of the chef's using their teeth to open a packet of pate. Would never go back
Food was reasonably nice but, although the staff are friendly, the service was very slow and it wasn't easy to get the attention of any waiting staff and to be honest, it was very quiet when we
Restaurantji Recommends
I want to preface this by saying I am very easily pleased when it comes to restaurants/food and rarely ever complain. However, I had one of the worst dining experiences in a long time here a couple of days ago due to 'Candy' the waitress who was incredibly rude and clearly did not want to be there. Her attitude was appalling and she treated my colleague and I like we were both a complete nuisance since the moment we sat down. We had done nothing unordinary and was extremely patient and polite with her. Candy's attention had been turned when she caught sight of an attractive man who came in who she immediately started flirting with and touching! She was laughing like she had heard the funniest joke of her life whenever this man spoke which was cringeworthy to watch. That said, I wouldn't have cared if she had been more attentive to my table. We had asked for the bill and 30 minutes later still not received it because Candy had taken up a seat at this man's table with his colleague and was more concerned about flirting with him than serving her tables. I had to go over to her at this man's table and ask if she was still able to get the bill for us (still being very polite and friendly at this point). She then went on to serve other customers and was clearly talking about me to them as they were all looking around as she was waving her arms around and ranting about me (I'd only asked for her name which triggered this reaction). I will NEVER stay at this Premier Inn again or eat here again, and after speaking to colleagues about the turn of events they all shared similar experiences of Candy. Candy is a disgrace to this restaurant and should frankly be sacked immediately! On the other hand - Henry who was working on the bar could not do enough for us, was friendly and clearly very hard working - quite the opposite to Candy! Well done Henry, you are a credit to the restaurant, it's just unfortunate you have to carry people like Candy more concerned about the men that come in than serving her tables.
SOME staff are sooo unprofessional. Waiting to be seated we are asked “did you even book?” without asking name or check their system. You have to guess whether to follow her to table because she just whips round and starts walking away .At the table , no ladies first they just take orders depending on which among you they deem superior.. Childrens meals come LAST.Now today got called that they have no grill or stake at all so if you are coming you have to select what precisely? That doesn’t need a grill?
Waited 1.5hrs for the main. The quality of food, v poor. Not good value for money. Nice decor but in vain with such bad service. Waiting staff were lovely though.
Really don't bother going. The kitchen isn't working. We had a booking today for four people, but they informed us that the kitchen wasn't working. The notice outside said it was a limited menu which is a nonsense as there was no kitchen. When we asked why beefeater didn't phone us the manager didn't seem that bothered. She even had a silly grin on her face. She said the staff on yesterday should have phoned us. I said to her she could have called us this morning. She didn't even apologise to the person behind us who had a booking for 8 people. Hopeless.Beefeater isn't a patch on what it used to be
Was there last night 5/12/23 for a per booked Christmas meal for 21. Totally got the wrong amount of people (12) table was not set,no Christmas crackers very limited menu and not Christmas,booked for 7:30pm,food didn't start coming till 9:30!!, was told the grill was not working, the poor waitress was rushed off her feet as it appeared she was the only one working.A Totally rubbish experience all round!!.