Terrible terrible management. The old, male manager is extremely rude and has no idea what he is taking about. Have complained online and will be taking further action. Staff have no idea about the products. Terrible service, would give 0 stars if I could.
Brian Harris
My phone has the app but the guy on till would wait for it to open. After I spent a lot of money on petrol.
Ethan Grossmith
Jet wash is never working, vacuum will charge you but so clogged it won’t get any suction and you won’t get any use out of it.
Saqib Zafar
Good clean place. Prices are often higher than others though. Look around for cheaper fuel
Youssef Youssef
Monday 23 jan 12pm I ask the guy behind the counter if screen wash working or not he said yes it’s working. Spend £3 on machine and machine not working. When I told him it’s not working he said email shell. Where do they get people like him from. No knowledge of product. I will email shell and kick fuss. It’s only £3 but I want them to be highlighted. Waste of time like if agree
Steve Waite
Usually queue free. Small shop on site. Friendly staff.
Duncan Lubbe
Very rarely crowded. Jet/car washes are good, but are often out of order. Forecourt is clean. Has an Amazon Locker which is a nice plus.
V J
Visited once in last 3 months for jet wash - jet wash wasn't working.Visited yesterday for car vacuum. Paid £2, but there was no suction. Staff here very very kind and refunded me the £2, but would help if everything is in working order (or) labelled accordingly if not in order.
Raheel Khan
Very rude staff always car wash out off work
Potential Potatoe
Great fuel. Keeps my car running fast and extreme economy. Their fuel is the best if you are looking to burn a building down or cause havoc.Stacks on stacks, i am only spitting facts. P.P
I bought my fuel - expensive but hey ho - and then went to use the car wash - which was broken - thank you to the young man who not only came to help me, but when the car wash still wouldn't work, jet washed my car and refunded the money. I struggled today with a bad back, but this young man went above and beyond the expected care today and I am very grateful for his help.
G-BoLLa a.k.a BaBiQi
The staff is an absolute arrogant, we spent at least 100£ p/d on diesel and goods and he was charging me double bcs I paid goods separately.ME AND MY TEAM WE WILL NEVER BE THERE AGAIN.××× NOT RECOMMEND ×××
Kamal Griffiths
Rude sales assistant in the night time. Avoid him...ruined my night..i was headed home quietly and happy from work..while he wouldn't stop his abuse of power..
Andrzej Dziurlaj
Avoid that car wash at all costs. The blower smashed my windshield. After numbers of phone calls and emails with Shell and their insurance company, they decided not to take any responsibility for the damage they caused. I am still waiting for video footage I requested, which would prove everything but I am being ignored. I am still shocked how this case was handled. At this point Shell is not only loosing regular customer but hopefully after my review people will think twice before stopping there.The moral of this story is to - get yourself dashcam.
BR S
beyond poor, came in got a tank of fuel at around 18:10 went to the counter only to see Logesh standing there with his head down texting on his mobile phone with his face mask down, didn't look up once and said "insert it" and tapping the card machine. Literally no customer service, if your staff dislike customers so much maybe consider getting better staff, last i checked ,most of us cant be texting away whilst at work especially when its customer facing, will be lodging a complaint with head office over this
Terrible terrible management. The old, male manager is extremely rude and has no idea what he is taking about. Have complained online and will be taking further action. Staff have no idea about the products. Terrible service, would give 0 stars if I could.
My phone has the app but the guy on till would wait for it to open. After I spent a lot of money on petrol.
Jet wash is never working, vacuum will charge you but so clogged it won’t get any suction and you won’t get any use out of it.
Good clean place. Prices are often higher than others though. Look around for cheaper fuel
Monday 23 jan 12pm I ask the guy behind the counter if screen wash working or not he said yes it’s working. Spend £3 on machine and machine not working. When I told him it’s not working he said email shell. Where do they get people like him from. No knowledge of product. I will email shell and kick fuss. It’s only £3 but I want them to be highlighted. Waste of time like if agree
Usually queue free. Small shop on site. Friendly staff.
Very rarely crowded. Jet/car washes are good, but are often out of order. Forecourt is clean. Has an Amazon Locker which is a nice plus.
Visited once in last 3 months for jet wash - jet wash wasn't working.Visited yesterday for car vacuum. Paid £2, but there was no suction. Staff here very very kind and refunded me the £2, but would help if everything is in working order (or) labelled accordingly if not in order.
Very rude staff always car wash out off work
Great fuel. Keeps my car running fast and extreme economy. Their fuel is the best if you are looking to burn a building down or cause havoc.Stacks on stacks, i am only spitting facts. P.P
Restaurantji Recommends
I bought my fuel - expensive but hey ho - and then went to use the car wash - which was broken - thank you to the young man who not only came to help me, but when the car wash still wouldn't work, jet washed my car and refunded the money. I struggled today with a bad back, but this young man went above and beyond the expected care today and I am very grateful for his help.
The staff is an absolute arrogant, we spent at least 100£ p/d on diesel and goods and he was charging me double bcs I paid goods separately.ME AND MY TEAM WE WILL NEVER BE THERE AGAIN.××× NOT RECOMMEND ×××
Rude sales assistant in the night time. Avoid him...ruined my night..i was headed home quietly and happy from work..while he wouldn't stop his abuse of power..
Avoid that car wash at all costs. The blower smashed my windshield. After numbers of phone calls and emails with Shell and their insurance company, they decided not to take any responsibility for the damage they caused. I am still waiting for video footage I requested, which would prove everything but I am being ignored. I am still shocked how this case was handled. At this point Shell is not only loosing regular customer but hopefully after my review people will think twice before stopping there.The moral of this story is to - get yourself dashcam.
beyond poor, came in got a tank of fuel at around 18:10 went to the counter only to see Logesh standing there with his head down texting on his mobile phone with his face mask down, didn't look up once and said "insert it" and tapping the card machine. Literally no customer service, if your staff dislike customers so much maybe consider getting better staff, last i checked ,most of us cant be texting away whilst at work especially when its customer facing, will be lodging a complaint with head office over this