The quality of the coffee was far inferior to the Timperley branch. Think the barista who made our coffees yesterday needs some refresher training. If you can’t even make a basic latte or cappuccino then there is a problem. We took ‘to go’ and ended up having to pour them away. The latte just looked so pale, too much milk and not enough coffee. The cappuccino was also lacking in flavour. The guy before me returned as no milk had been put in his coffee! Complete waste of money and very disappointed. Less bantz and more focus required.
Mike Redmond
Always a great service, and good coffee.
Christopher Grigg
Good for downtime. But the internet was very slow
Tanya Jameson
If I could rate this shop a zero I would, I’ve witnessed the staff in this store talk down to customers and laugh behind their backs. The problem is the management, he’s rude and has no people skills and makes women cry which this has been reported to head office but I’m assuming Costa don’t care and will do nothing. I would recommend they all go for customer service training, but I think that may be too late. Avoid this store, drive down the road to the drive thru it even better give your money to an independent coffee shop.
Dan Maloney
Staff are extremely rude here (Costa Hale Barns Square). If you ask them a question they seem very inconvenienced and grunt a one word response to you. I thought this was a one off however it has happened most times myself or my wife have visited and this is despite our attempts to be friendly with them. It seems as though it is a cultural issue as the red haired male manager also exhibits the same behaviour. Shame as it is our local coffee shop but we have taken the decision to travel further away to buy coffee.
chris davenport
Really rude staff, always seem really inconvenienced to do anything. Come in here often but won't be anymore
Chris Taylor
This shop has gone downhill, staff are always sat beside the till and look inconvenienced to have to serve, they never have frostino’s which is a massive let down as my kids love them. Where did the Irish guy go? I won’t be back, the store manager just argues with people and has a massive attitude. Off to Hale for me ?
Chris Williams
Excellent costa. Always happy to go there. Customer service very good.
Very friendly staff ? food
The quality of the coffee was far inferior to the Timperley branch. Think the barista who made our coffees yesterday needs some refresher training. If you can’t even make a basic latte or cappuccino then there is a problem. We took ‘to go’ and ended up having to pour them away. The latte just looked so pale, too much milk and not enough coffee. The cappuccino was also lacking in flavour. The guy before me returned as no milk had been put in his coffee! Complete waste of money and very disappointed. Less bantz and more focus required.
Always a great service, and good coffee.
Good for downtime. But the internet was very slow
If I could rate this shop a zero I would, I’ve witnessed the staff in this store talk down to customers and laugh behind their backs. The problem is the management, he’s rude and has no people skills and makes women cry which this has been reported to head office but I’m assuming Costa don’t care and will do nothing. I would recommend they all go for customer service training, but I think that may be too late. Avoid this store, drive down the road to the drive thru it even better give your money to an independent coffee shop.
Staff are extremely rude here (Costa Hale Barns Square). If you ask them a question they seem very inconvenienced and grunt a one word response to you. I thought this was a one off however it has happened most times myself or my wife have visited and this is despite our attempts to be friendly with them. It seems as though it is a cultural issue as the red haired male manager also exhibits the same behaviour. Shame as it is our local coffee shop but we have taken the decision to travel further away to buy coffee.
Really rude staff, always seem really inconvenienced to do anything. Come in here often but won't be anymore
This shop has gone downhill, staff are always sat beside the till and look inconvenienced to have to serve, they never have frostino’s which is a massive let down as my kids love them. Where did the Irish guy go? I won’t be back, the store manager just argues with people and has a massive attitude. Off to Hale for me ?
Excellent costa. Always happy to go there. Customer service very good.
Great service. Nice staff. Parking. All good.
Restaurantji Recommends
Great service friendly staff.
Perfect flat white ready and waiting when I walked in top service
Jordan is very rude and clearly didn't like his job. Note to anyone going here, don't order more than 2 coffees. He will lose his mind.
staff are really helpful , highly recommended this branch...
Nice place, with friendly staff. A place where you can drink a good caffe.