Food is fine. The staff are amazing, a man named Tony served me and he genuinely made my day so much better. The staff felt very down to earth and smiley. I wouldn't recommend the food so much, especially if you're picky like me, but if you're in the mood for pizza and you need some cheering up then this is the place for you :))Vegetarian options: I wish there were better options but the virtuous Veg flatbread is quite tasty.
Nat MM
Nice place to eat, it was quiet but we didn’t mind this at all. Place was clean and tidy from what we saw, the staff we encountered were so pleasant and friendly (lady with blonde hair who seated us and Olivia, both lovely and chatty!) The restaurant is now cashless and we ordered via the app which was easy enough for us but we were given the choice to use the app or have a server take our order. Food was good, dessert for the kids was good! Would go here again.
S W (Adeona)
A faff to order. You have to take a photo of a qr code which links you to the ordering page. I was not happy! Glad they had room for eleven of us though! We just had to wait about twenty minutes I would have preferred to order via a real person
Andy Hamer
The food was delicious and my coffee was great. The service was excellent. The only thing that was wrong is the fact that the place was cold! Please turn on your heating!
bill bintruck
I never write reviews but i have to after yesterday! Such lovely people! Very attentive and food was deliciousParking: So spaciousKid-friendliness: Got crayons for children to draw on sheets!
Nicola Houghton
The food was delicious. The one big downside to it all is that they want you to order on your phone instead of them coming and taking your order it took four times longer us doing it that way. Apart from that it was very quiet when we went.Parking: Hidden in the very far corner of the retail park, but at least it was free.
thesmilingtraveller
The buffet is absolutely fantastic value, the food is hot and fresh and the salad bar is excellent. Loads of choices for pizza, pasta and salad. The main thing I want to mention is the daytime waitress. I’m not sure of her name but she has blonde hair and is one of the best front of house staff I’ve ever encountered. She is friendly, efficient and always makes a big fuss of our little granddaughter. The manager is a lovely chap too. Honestly, the staff make this particular Pizza Hut into the excellent establishment that it is.
Mr Anon
Rubbish, they don't take cash.The nearby McDonald's was happy to take my money instead.
DANNY ALBANESE
When you walk into the restaurant and are greeted with we are too busy have to wait 20 minutes near pizza takeaway area and there’s loads of empty tables that is not very good customer service instead why not seat us get us a drink then you retain us as customers really badly run business
Mark Allen
(snipe retail park) abrupt staff saying, "hellooooo" when me and my walked in because I didn't know the procedure of having to sit down first before I grabbed a table. Then they told me that they only accept card payments when I only had cash. So, the nearby McDonald's got my money instead. You know how to do business, Machines!
Very impersonal, had to order by the app. Food wasn't the best. The pizzas should be amazing, but they were tastless. The sides weren't very nice either. The restaurant was empty for a Friday night, and it had no atmosphere. It felt like it was getting ready to close down. The only good point was that the waitress was very jolly. Won't be bothered returning.
Stephen Lumley
I don’t often post reviews, but felt compelled to due to the outstanding service we received from Lindsay. She was friendly, attentive and was great at pre-empting her customers’ needs.When we entered, there was a slight delay to be seated while she prepared someone’s drinks but she was so apologetic. We didn’t mind as she was so welcoming.I don’t know if she knew some of the customers, or if she was just that good at engaging people in conversation, but there was a really nice atmosphere and there was a restaurant-wide debate about whether pineapple belongs on a pizza. It was a really nice experience, I wish I had more people like Lindsay at my restaurant!
Sally P
Really disappointed visiting here. Upon arrival with 3 young children and the restaurant half empty. We had to find a member of staff to ask whether we seat ourselves or get seated. We were then directed to sit out in the foyer (in the cold) whilst they got a table ready. Almost 10 minutes later, we were then directed to a table to then be asked to order using the QR code on the table, before the member of staff then disappeared. The salad bar has always been self service, and the soft drinks are also the same. Pretty much the only actual service we had was them bringing our food over. Annoyingly, whilst eating, a couple came in to the restaurant and asked for a table, they were seated inside to wait, rather than out in the cold. Food quality was great, can't knock that at all but we won't be returning to this restaurant.
Caz Rayner
Best pizza I've had for a long time. Staff were very efficient and friendly.
able a
This place used to be ok. But the owners have adopted a McDonalds fast food model while charging miller and carter prices. Arguably McDonalds even excels them in food service. They cut staff to the bare bones with customers now having to order via phone app when dinning in.At the same time they've increased prices massively. i get they're recovering from COVID still but ripping off customers and cutting service isn't going to get people to return
Food is fine. The staff are amazing, a man named Tony served me and he genuinely made my day so much better. The staff felt very down to earth and smiley. I wouldn't recommend the food so much, especially if you're picky like me, but if you're in the mood for pizza and you need some cheering up then this is the place for you :))Vegetarian options: I wish there were better options but the virtuous Veg flatbread is quite tasty.
Nice place to eat, it was quiet but we didn’t mind this at all. Place was clean and tidy from what we saw, the staff we encountered were so pleasant and friendly (lady with blonde hair who seated us and Olivia, both lovely and chatty!) The restaurant is now cashless and we ordered via the app which was easy enough for us but we were given the choice to use the app or have a server take our order. Food was good, dessert for the kids was good! Would go here again.
A faff to order. You have to take a photo of a qr code which links you to the ordering page. I was not happy! Glad they had room for eleven of us though! We just had to wait about twenty minutes I would have preferred to order via a real person
The food was delicious and my coffee was great. The service was excellent. The only thing that was wrong is the fact that the place was cold! Please turn on your heating!
I never write reviews but i have to after yesterday! Such lovely people! Very attentive and food was deliciousParking: So spaciousKid-friendliness: Got crayons for children to draw on sheets!
The food was delicious. The one big downside to it all is that they want you to order on your phone instead of them coming and taking your order it took four times longer us doing it that way. Apart from that it was very quiet when we went.Parking: Hidden in the very far corner of the retail park, but at least it was free.
The buffet is absolutely fantastic value, the food is hot and fresh and the salad bar is excellent. Loads of choices for pizza, pasta and salad. The main thing I want to mention is the daytime waitress. I’m not sure of her name but she has blonde hair and is one of the best front of house staff I’ve ever encountered. She is friendly, efficient and always makes a big fuss of our little granddaughter. The manager is a lovely chap too. Honestly, the staff make this particular Pizza Hut into the excellent establishment that it is.
Rubbish, they don't take cash.The nearby McDonald's was happy to take my money instead.
When you walk into the restaurant and are greeted with we are too busy have to wait 20 minutes near pizza takeaway area and there’s loads of empty tables that is not very good customer service instead why not seat us get us a drink then you retain us as customers really badly run business
(snipe retail park) abrupt staff saying, "hellooooo" when me and my walked in because I didn't know the procedure of having to sit down first before I grabbed a table. Then they told me that they only accept card payments when I only had cash. So, the nearby McDonald's got my money instead. You know how to do business, Machines!
Restaurantji Recommends
Very impersonal, had to order by the app. Food wasn't the best. The pizzas should be amazing, but they were tastless. The sides weren't very nice either. The restaurant was empty for a Friday night, and it had no atmosphere. It felt like it was getting ready to close down. The only good point was that the waitress was very jolly. Won't be bothered returning.
I don’t often post reviews, but felt compelled to due to the outstanding service we received from Lindsay. She was friendly, attentive and was great at pre-empting her customers’ needs.When we entered, there was a slight delay to be seated while she prepared someone’s drinks but she was so apologetic. We didn’t mind as she was so welcoming.I don’t know if she knew some of the customers, or if she was just that good at engaging people in conversation, but there was a really nice atmosphere and there was a restaurant-wide debate about whether pineapple belongs on a pizza. It was a really nice experience, I wish I had more people like Lindsay at my restaurant!
Really disappointed visiting here. Upon arrival with 3 young children and the restaurant half empty. We had to find a member of staff to ask whether we seat ourselves or get seated. We were then directed to sit out in the foyer (in the cold) whilst they got a table ready. Almost 10 minutes later, we were then directed to a table to then be asked to order using the QR code on the table, before the member of staff then disappeared. The salad bar has always been self service, and the soft drinks are also the same. Pretty much the only actual service we had was them bringing our food over. Annoyingly, whilst eating, a couple came in to the restaurant and asked for a table, they were seated inside to wait, rather than out in the cold. Food quality was great, can't knock that at all but we won't be returning to this restaurant.
Best pizza I've had for a long time. Staff were very efficient and friendly.
This place used to be ok. But the owners have adopted a McDonalds fast food model while charging miller and carter prices. Arguably McDonalds even excels them in food service. They cut staff to the bare bones with customers now having to order via phone app when dinning in.At the same time they've increased prices massively. i get they're recovering from COVID still but ripping off customers and cutting service isn't going to get people to return