Visited San Carlo today with a group of friends and was so disappointed with the service we received.The staff payed no attention to us and were incredibly slow at taking our order but seemed to have time for other guests.On our way out I overheard the manger speak about us in Italian to the bar staff not knowing I spoke Italian.Would never return and wouldn't recommend this San Carlo.
Omar Akil
Great Buratta pizza and faccaciaAmazing Italian ice cream
Janet Whyte
Really nice place to go for a birthday dinner or celebration.I went there for my granddaughters 22nd birthday.Food was ok not blown away.staff were lovely.Made my 7 year old granddaughter happy.My daughter and granddaughter had the spicy vegetarian penne pasta they said it was nice.There really wasn't a lot on the menu for vegetarians maybe make more dishes available?I had the lasagna it was ok had better had worse.My son and grandson had rump steaks with veggies and chips steak wasn't very big well not for a man.I'm not being picky or anything as I know people rave about this place and loads of celebrities go.But this is just my opinion.In a nutshell it's ok but it's not as good as people say.Best part about it were the staff they were lovely.Vegetarian options: Not really much to choose from.Kid-friendliness: Everyone was really lovely to my 7 year old granddaughter made her feel very special.
Arron Shaw
Didn't honor my £50 gift card? Thieving buggers!
Rob Harrington
Very loud and crowded. I had a reservation and was seated promptly. Then I waited 25 minutes for service. After finishing my meal, I waited again (30 minutes) for my check. I was a table of one and really felt ignored and as if I was an inconvenience. Larger tables received much better service.
paul mellor
Food wasn't the best by a long shot ,overpriced and mediocre ! We had been gifted £50 for a present, which this lot decided to pocket and not honour the gift card . Low ball trick ! The Italian sounding waiter had a strong salford accent in the foyer LOL . I would never return ,ive had far better food for a lower price. ITS DEFINITELY NOT ALL THAT !!!!
Amanda Mellor
Visited and initial thoughts were, very nice place , however food was average, overpriced for pasta, and to top it off they wouldn't accept our gift card. (was a present that we had been unable to use) we weren't aware there was an expiry date as it was a gift. Customer service not interested in complaint.First and last visit.
Stephanie Justice
Had a lovely experience at San Carlo Fiorentina.The staff were very cheerful and welcoming upon arrival, the atmosphere was lovely and the interior is gorgeous.The food really was the star of the show. We had the San Carlo antipasti which was a charcuterie style combination of breaded fried goats cheese, mozzarella, salami Milano, prosciutto crudo, mortadella, etc. on a bed of rocket, with artichoke and thin crispy bread.We also indulged in the seafood mains, namely the Dover sole main and the mix of grilled shellfish. Both were very delicious and light, and perfectly seasoned.Overall it was an amazing night, the only slight downside we found was that one of the waiters was a bit grumpy and made us feel like we are a bother for being there and ordering food but we all have bad days so we didn’t let it affect our lovely evening, and the rest of the staff were all very lovely.Parking: Parking available outside the restaurant, you have to put your reg in on a tablet at the reception.
Paul Levell
Excellent in every way possible close your eyes it’s just like being in Italy your taste buds will not be disappointed.?⭐️⭐️⭐️⭐️⭐️.
Excellent and attentive service, good food, lovely ambience, always our go to place for a celebration.
Rebecca-Amy Jones
Amazing food, amazing service, amazing staff, can't fault the place at all, food came out so quickly, quality of food was delicious, drinks selection was fantastic as well, overall great experience,Thankyou!!Parking: Just have to put reg in at the front desk to make sure you don't get ticketed which is a great idea ?Kid-friendliness: We didn't come with kids but kids were seen, even as this is a high end restaurant kids were still included and spoken to by staff which was great to see.
Yeremi Valmore
It seemed to be good but i couldn’t even try the food cuz they never came to the table until i decided to leave. I spend 15 min or more waiting on my table and i was really hungry but i decided to leave at the end, imagine if it took them so long just to go say hi, how long would it be to make an order and what can u spect from the service. Finally once they saw me leaving somebody came and said “apologys, is never too late” well it is, this already destroyed all my interest on the restaurant, terrible service, since i arrived until i left, even the host that “helped” was really rude, i asked for a table and she answered with a “ill see what i have” and gave me a tottally different table on the other side of the restaurant, and it was empty only few tables were ocupied.I worked on restaurants for years, and being on customer service for 8 years or more and as my personal advice, this is not a great eviroment for u, dont waste your time…I went on sunday 21, around 8pm.
Simon Staples
Fabulous food and great service, thank you once again.
James Ellis
Absolutely stunning. Best fine dining experience we've had in a very long time. Couldn't fault anything.
Visited San Carlo today with a group of friends and was so disappointed with the service we received.The staff payed no attention to us and were incredibly slow at taking our order but seemed to have time for other guests.On our way out I overheard the manger speak about us in Italian to the bar staff not knowing I spoke Italian.Would never return and wouldn't recommend this San Carlo.
Great Buratta pizza and faccaciaAmazing Italian ice cream
Really nice place to go for a birthday dinner or celebration.I went there for my granddaughters 22nd birthday.Food was ok not blown away.staff were lovely.Made my 7 year old granddaughter happy.My daughter and granddaughter had the spicy vegetarian penne pasta they said it was nice.There really wasn't a lot on the menu for vegetarians maybe make more dishes available?I had the lasagna it was ok had better had worse.My son and grandson had rump steaks with veggies and chips steak wasn't very big well not for a man.I'm not being picky or anything as I know people rave about this place and loads of celebrities go.But this is just my opinion.In a nutshell it's ok but it's not as good as people say.Best part about it were the staff they were lovely.Vegetarian options: Not really much to choose from.Kid-friendliness: Everyone was really lovely to my 7 year old granddaughter made her feel very special.
Didn't honor my £50 gift card? Thieving buggers!
Very loud and crowded. I had a reservation and was seated promptly. Then I waited 25 minutes for service. After finishing my meal, I waited again (30 minutes) for my check. I was a table of one and really felt ignored and as if I was an inconvenience. Larger tables received much better service.
Food wasn't the best by a long shot ,overpriced and mediocre ! We had been gifted £50 for a present, which this lot decided to pocket and not honour the gift card . Low ball trick ! The Italian sounding waiter had a strong salford accent in the foyer LOL . I would never return ,ive had far better food for a lower price. ITS DEFINITELY NOT ALL THAT !!!!
Visited and initial thoughts were, very nice place , however food was average, overpriced for pasta, and to top it off they wouldn't accept our gift card. (was a present that we had been unable to use) we weren't aware there was an expiry date as it was a gift. Customer service not interested in complaint.First and last visit.
Had a lovely experience at San Carlo Fiorentina.The staff were very cheerful and welcoming upon arrival, the atmosphere was lovely and the interior is gorgeous.The food really was the star of the show. We had the San Carlo antipasti which was a charcuterie style combination of breaded fried goats cheese, mozzarella, salami Milano, prosciutto crudo, mortadella, etc. on a bed of rocket, with artichoke and thin crispy bread.We also indulged in the seafood mains, namely the Dover sole main and the mix of grilled shellfish. Both were very delicious and light, and perfectly seasoned.Overall it was an amazing night, the only slight downside we found was that one of the waiters was a bit grumpy and made us feel like we are a bother for being there and ordering food but we all have bad days so we didn’t let it affect our lovely evening, and the rest of the staff were all very lovely.Parking: Parking available outside the restaurant, you have to put your reg in on a tablet at the reception.
Excellent in every way possible close your eyes it’s just like being in Italy your taste buds will not be disappointed.?⭐️⭐️⭐️⭐️⭐️.
Amazing good best location of all the San
Restaurantji Recommends
Excellent and attentive service, good food, lovely ambience, always our go to place for a celebration.
Amazing food, amazing service, amazing staff, can't fault the place at all, food came out so quickly, quality of food was delicious, drinks selection was fantastic as well, overall great experience,Thankyou!!Parking: Just have to put reg in at the front desk to make sure you don't get ticketed which is a great idea ?Kid-friendliness: We didn't come with kids but kids were seen, even as this is a high end restaurant kids were still included and spoken to by staff which was great to see.
It seemed to be good but i couldn’t even try the food cuz they never came to the table until i decided to leave. I spend 15 min or more waiting on my table and i was really hungry but i decided to leave at the end, imagine if it took them so long just to go say hi, how long would it be to make an order and what can u spect from the service. Finally once they saw me leaving somebody came and said “apologys, is never too late” well it is, this already destroyed all my interest on the restaurant, terrible service, since i arrived until i left, even the host that “helped” was really rude, i asked for a table and she answered with a “ill see what i have” and gave me a tottally different table on the other side of the restaurant, and it was empty only few tables were ocupied.I worked on restaurants for years, and being on customer service for 8 years or more and as my personal advice, this is not a great eviroment for u, dont waste your time…I went on sunday 21, around 8pm.
Fabulous food and great service, thank you once again.
Absolutely stunning. Best fine dining experience we've had in a very long time. Couldn't fault anything.