The place is too small and cold, they don't have a seat for baby.
oRealtyChecko
Spent over £50 between couple of us just to get home and pull 30cm long strand of hair from my mouth, I go back with pizza and hair to complain and ask for some refund back. Told manager not in do I want a replacement. As if I felt like another pizza after almost throwing up from last one and family not interested anymore in their pizza. 5 days later and several phone calls, manager still never been in touch. Poor customer service, poor handling of complaints. Would stay away from Dominos Horwich, not safe to eat.
Lyndsay M
Found hair in food, pizzas aren’t cooked for long enough, fries soggy.Manager really nice, and food does arrive really quickly & hot.
Steven
Small store. Food has always been alright but the manager was rude once when trying to order, told me to phone back when he wasn’t
andy russell
A great pizza, created by very cheery staff.
AliceFS1994
My partner has a dairy allergy and have only ever been able to order from domino’s as they do a vegan base. We ordered from Domino’s horwich just over a week ago and everything was fine. Vegan base with meat toppings. This evening I rang prior to placing the order to warn them that we were placing the order. The lady on the phone told me that I needed to place the order before she could change anything, so we placed the order. After placing the order we were then told that we couldn’t change the base to a vegan base. I mentioned that I had ordered a week ago and was able to do it, so she said she would speak to her manager. She didn’t put the phone on hold and the manager was extremely unprofessional whilst communicating with the lady I had spoken to. Apparently it is company policy that meat products cannot be used on vegan products??? We cancelled our large order immediately after hearing the way the manager was speaking, and after hearing of the ridiculous policy. We have always had such a great experience within this branch so I’m not sure what has changed? I must add that your manager needs some work on his communication skills.
49grahameh
This pizza was absolutely perfect and delivered bang on time by a very pleasant chap. Thanks Dominos!
KDalglish
Would of been 5 stars as pizza as always is amazing however, they advertise they started doing fries 3.99 for 2 people stone cold and I collected so no excuse and not enough for one let alone 2 people forget fries Domino's and stick to pizza it's what you do best
Bipin Patel
Ordered by phone in advance pizza and cheese potato wedges. Food arrived hot and ate inside with family. Was expecting a dip with the wedges as they were neary £7 i asked but was told no. The food was great . We asked to wash hands use toilets as they were offering dine in facilities but was told no customer toilets. Not great for a venue that offers dine in.
Jake Mayor
Good food but service was a bit slowVegetarian options: Vegetarian options are availableKid-friendliness: Friendly for kidsParking: Can fit 3 or 4 cars comfortablyWheelchair accessibility: Accessible for wheelchairs
Customer service is fantastic but size of the pizza is diminishing gradually
Anthony UK
Domino's Horwich is a Fantastic takeaway, the food is excellent, the staff and delivery service are Great
Christine Finney
The service was fairly quick but the pizza very dry. Ordered pepperoni and peppers. The pepperoni hard and dry and the peppers almost none existent, one tiny piece on each slice, could have done without all the semolina on the bottom as well, had to leave most of the base.
J
Can't knock it. Always tasty and on time. App timings are accurate.
Jonathan A
Can't knock it. Always tasty and on time. App timings are accurate.
The place is too small and cold, they don't have a seat for baby.
Spent over £50 between couple of us just to get home and pull 30cm long strand of hair from my mouth, I go back with pizza and hair to complain and ask for some refund back. Told manager not in do I want a replacement. As if I felt like another pizza after almost throwing up from last one and family not interested anymore in their pizza. 5 days later and several phone calls, manager still never been in touch. Poor customer service, poor handling of complaints. Would stay away from Dominos Horwich, not safe to eat.
Found hair in food, pizzas aren’t cooked for long enough, fries soggy.Manager really nice, and food does arrive really quickly & hot.
Small store. Food has always been alright but the manager was rude once when trying to order, told me to phone back when he wasn’t
A great pizza, created by very cheery staff.
My partner has a dairy allergy and have only ever been able to order from domino’s as they do a vegan base. We ordered from Domino’s horwich just over a week ago and everything was fine. Vegan base with meat toppings. This evening I rang prior to placing the order to warn them that we were placing the order. The lady on the phone told me that I needed to place the order before she could change anything, so we placed the order. After placing the order we were then told that we couldn’t change the base to a vegan base. I mentioned that I had ordered a week ago and was able to do it, so she said she would speak to her manager. She didn’t put the phone on hold and the manager was extremely unprofessional whilst communicating with the lady I had spoken to. Apparently it is company policy that meat products cannot be used on vegan products??? We cancelled our large order immediately after hearing the way the manager was speaking, and after hearing of the ridiculous policy. We have always had such a great experience within this branch so I’m not sure what has changed? I must add that your manager needs some work on his communication skills.
This pizza was absolutely perfect and delivered bang on time by a very pleasant chap. Thanks Dominos!
Would of been 5 stars as pizza as always is amazing however, they advertise they started doing fries 3.99 for 2 people stone cold and I collected so no excuse and not enough for one let alone 2 people forget fries Domino's and stick to pizza it's what you do best
Ordered by phone in advance pizza and cheese potato wedges. Food arrived hot and ate inside with family. Was expecting a dip with the wedges as they were neary £7 i asked but was told no. The food was great . We asked to wash hands use toilets as they were offering dine in facilities but was told no customer toilets. Not great for a venue that offers dine in.
Good food but service was a bit slowVegetarian options: Vegetarian options are availableKid-friendliness: Friendly for kidsParking: Can fit 3 or 4 cars comfortablyWheelchair accessibility: Accessible for wheelchairs
Restaurantji Recommends
Customer service is fantastic but size of the pizza is diminishing gradually
Domino's Horwich is a Fantastic takeaway, the food is excellent, the staff and delivery service are Great
The service was fairly quick but the pizza very dry. Ordered pepperoni and peppers. The pepperoni hard and dry and the peppers almost none existent, one tiny piece on each slice, could have done without all the semolina on the bottom as well, had to leave most of the base.
Can't knock it. Always tasty and on time. App timings are accurate.
Can't knock it. Always tasty and on time. App timings are accurate.