Opens at 6 o'clock apparently - stood there until 6.20 waiting for the staff, who had seen me through the window since the beginning, to even acknowledge my presence. Look, I understand if you can't open on time, but would it be so hard to quickly come out for a second to just let me know you can't open until xx time? How can you just plainly ignore the customer who decided to take their time first thing in the morning to seek service at your workplace... I love their products, but the few times I've been at this specific Greggs, I always left frustrated and hungry. This staff (and, tbh Greggs employees in general) needs to learn the meaning of customer service and how not to lose their trust and loyalty towards the company - and this is coming from a Starbucks employee, so you know my standards are not the highest in the first place. Needless to say, won't be coming back ^^
Seaside08809038713
Wouldn’t normally leave a review for Greggs as it’s pretty standard across all of their stores. However, went into the Cross Street branch in Manchester to grab breakfast and the staff member was so friendly and polite, I couldn’t not leave feedback. Didn’t get the staff’s name as it just said trainee on the badge but was Saturday 28th April at around 9am. The guy was obviously still quite new but was taking notes so he didn’t get orders wrong, and double checking with customers to avoid any confusion. Great service
Elizabeth Long
Called in cross street Greggs yesterday. To get two take away soups to warm us up as heating broke at work . Normally fabulous service and food spot on for price . But on this occasion so disappointed tomato soup was cold . Went in today ordered a coffee and just wanted to tell lady her soup was cold so didn’t happen again . But she didn’t want to know telling she checks it all the time . Ended up in a big issue . Which I would think any business would be glad of customers feedback ? Very disappointed ☹️
CheekyKB
All geordies love Greggs. Best sausage rolls ever. Great to see London also provides a much needed sausage roll at the same price as up north
Charlie Singh
Quick food,lovely staff and value for money
chantelle mcdonald
Not hot drinks, no sign on door very small sign at till after you've wasted 15 minutes in a queue
Dimitra poul
Worst breakfast ever. Stale bread, burnt bacon.
Haydn Ruffley
Decent bacon butty tbh
Rafal G (Maledictus Pictures)
Like always good and tasty but empty shelves before 2pm?
Great place but far too small , can only allow one person in at a time.
Lewis Blackhurst
Vile service on 2 occasions now, I know its a budget chain but some CUSTOMER SERVICE wouldn't go amiss. Hopefully higher management read these reviews. Rude staff.
Frank Hill
Love the coffee...every Saturday get breakfast....great...
It's a
Opens at 6 o'clock apparently - stood there until 6.20 waiting for the staff, who had seen me through the window since the beginning, to even acknowledge my presence. Look, I understand if you can't open on time, but would it be so hard to quickly come out for a second to just let me know you can't open until xx time? How can you just plainly ignore the customer who decided to take their time first thing in the morning to seek service at your workplace... I love their products, but the few times I've been at this specific Greggs, I always left frustrated and hungry. This staff (and, tbh Greggs employees in general) needs to learn the meaning of customer service and how not to lose their trust and loyalty towards the company - and this is coming from a Starbucks employee, so you know my standards are not the highest in the first place. Needless to say, won't be coming back ^^
Wouldn’t normally leave a review for Greggs as it’s pretty standard across all of their stores. However, went into the Cross Street branch in Manchester to grab breakfast and the staff member was so friendly and polite, I couldn’t not leave feedback. Didn’t get the staff’s name as it just said trainee on the badge but was Saturday 28th April at around 9am. The guy was obviously still quite new but was taking notes so he didn’t get orders wrong, and double checking with customers to avoid any confusion. Great service
Called in cross street Greggs yesterday. To get two take away soups to warm us up as heating broke at work . Normally fabulous service and food spot on for price . But on this occasion so disappointed tomato soup was cold . Went in today ordered a coffee and just wanted to tell lady her soup was cold so didn’t happen again . But she didn’t want to know telling she checks it all the time . Ended up in a big issue . Which I would think any business would be glad of customers feedback ? Very disappointed ☹️
All geordies love Greggs. Best sausage rolls ever. Great to see London also provides a much needed sausage roll at the same price as up north
Quick food,lovely staff and value for money
Not hot drinks, no sign on door very small sign at till after you've wasted 15 minutes in a queue
Worst breakfast ever. Stale bread, burnt bacon.
Decent bacon butty tbh
Like always good and tasty but empty shelves before 2pm?
Restaurantji Recommends
Great place but far too small , can only allow one person in at a time.
Vile service on 2 occasions now, I know its a budget chain but some CUSTOMER SERVICE wouldn't go amiss. Hopefully higher management read these reviews. Rude staff.
Love the coffee...every Saturday get breakfast....great...
All the staff at Greg's are lovely
Really nice staff!