As if the tea is not delicious and unique enough, the customer service offered at the store could make you a brand advocate. The knowledge Ross shared with me about wide variety of tea was very appreciated as well.
Bahaa Hm
Very good range!
DH K
There were many types of tea and the employees were friendly and nice!
Bambino SY
The staff were friendly. It was nice to have tea and hot chocolate prepared in advance so I could taste them and buy them.I went to the British public website in advance, looked at popular products and reviews, and chose a few to buy. They happened to be prepared for tasting, so I tasted a few and told them about the ones that weren't ready, and the staff prepared them separately for me to taste.The weather is getting colder, and I bought a lot of Christmas presents while I was in the UK to prepare them in advance.There are fruit teas that can be brewed directly in cold water, so I bought different types. As the days got colder, I mainly bought hot chocolate, but it was surprisingly heavy.If you are going on a trip and buying it as a gift, it would be better to take tea such as loose leaf tea rather than hot chocolate or instant tea as it is lighter in weight.Sticky toffee puddings are popular overall, so I bought 5 of them as gifts. This was a very popular item, so I bought it without tasting it... but I didn't like it a bit. The scent and taste are sweet and reminiscent of toffee pudding, but it's like hot chocolate without much of a chocolate taste.If I had tried it at the store, I think I would have bought a different flavor instead of Sticky Toffee Pudding. Still, since I'm giving it as a gift, I'll trust everyone's taste rather than my own.I tried to buy a lot of the limited edition ginger cookie flavor because it seemed more appropriate for a Christmas gift, but I was a little disappointed that there were only two left in the store.I was a little worried because one of the reviews on the UK homepage said it wasn't sweet enough and wasn't very tasty, but there was a tasting version at the store so I tried it and bought it. It's not as sweet, but I guess that's why it's so delicious... This one also had a weak chocolate taste, but I liked it better than the sticky toffee pudding.I like white chocolate with raspberries, so I bought Raspberry Ripple because it has a white chocolate base and is light pink in color. I bought it because it had a slightly refreshing taste, but the sweetness level of this and Sticky Toffee Pudding is almost the same. Still, this one tastes refreshing and not just sweet, so it's okay. Recommended for those who want to try a unique hot chocolate.I don't drink plain water, so I bought fruit teas because I thought it would help me drink water. I just put it in a 500ml bottle of water and after 10 minutes it started to come out red. I think it would be good to drink in the summer or while exercising. I like this better than instant tea.And since it's powdered, I just mixed it with water and bought the mulled wine flavor. It was okay when I sipped it at the store... but when I got home and drank a cup, it was a bit too sweet. I think it would have been better if it wasn't sweet at all and you could add sugar to suit your taste.I haven't tried it yet, but I think it would be a simple vinous show if I took a glass of this, mixed it with a little red wine, and warmed it up.It's a bit sweet for my taste, so I don't think I'll buy it for myself other than fruit tea. But I think I'll buy it again because it's good as a gift. And I recommend drinking hot chocolate with milk or soymilk rather than plain water.
Carmen Garcia-Atance Huete (Manche)
Elegant, and people attending, very kind, very good professional. I'll come back.
Rajiv L
Great variety and also some unique selections.
Ruby
The tea is nice but it’s so expensive. I get it’s a luxury and the products are tasty but the price is just overwhelming
Jonah Hill
Plenty of samples to go around, unfortunately not to our taste as crème brûlée white hot chocolate tasted of milk loaded with golden syrup.
Rob Duffy
Always a great visit to go to Whittards. Very friendly staff going out of their way to help and the sample selections on offer convinced me to buy quite a few things!
An Amazing Tea and Coffee ShopA very big variety of teas and coffeesVery big thanks to the Amazing BenjiHe is very nice and kind personHe is doing great jobI believe who ever meets him and talk to him he will love to come back to the shop again
Nikita Sidorov
Great teas, so-so coffee, very pricey. Crockery is total rubbish. Used to be much better
T Tian
Served by Ella. Very helpful and explained the different teas.Great service - got to tell several tasters and given 2 free samples with my tea purchase. Whittard is incredible and will refund any tea that you don't like! What great service.
Stepan Stepanyan
Urgent check your coffee grinder… is to old now… is rubbish … … or is not working as it should be…. We are regular customers… and we are over 13 years using this shop never had issues….today we bought a coffee and ask to be made no 0- powder.. but was like espresso style…. Buy a new coffee grinder… before you loose to many costumers….
Michael Banks-Hall
Great store with super friendly staff, got exactly what I wanted.
Very good manager. Knows some stuff about tea
As if the tea is not delicious and unique enough, the customer service offered at the store could make you a brand advocate. The knowledge Ross shared with me about wide variety of tea was very appreciated as well.
Very good range!
There were many types of tea and the employees were friendly and nice!
The staff were friendly. It was nice to have tea and hot chocolate prepared in advance so I could taste them and buy them.I went to the British public website in advance, looked at popular products and reviews, and chose a few to buy. They happened to be prepared for tasting, so I tasted a few and told them about the ones that weren't ready, and the staff prepared them separately for me to taste.The weather is getting colder, and I bought a lot of Christmas presents while I was in the UK to prepare them in advance.There are fruit teas that can be brewed directly in cold water, so I bought different types. As the days got colder, I mainly bought hot chocolate, but it was surprisingly heavy.If you are going on a trip and buying it as a gift, it would be better to take tea such as loose leaf tea rather than hot chocolate or instant tea as it is lighter in weight.Sticky toffee puddings are popular overall, so I bought 5 of them as gifts. This was a very popular item, so I bought it without tasting it... but I didn't like it a bit. The scent and taste are sweet and reminiscent of toffee pudding, but it's like hot chocolate without much of a chocolate taste.If I had tried it at the store, I think I would have bought a different flavor instead of Sticky Toffee Pudding. Still, since I'm giving it as a gift, I'll trust everyone's taste rather than my own.I tried to buy a lot of the limited edition ginger cookie flavor because it seemed more appropriate for a Christmas gift, but I was a little disappointed that there were only two left in the store.I was a little worried because one of the reviews on the UK homepage said it wasn't sweet enough and wasn't very tasty, but there was a tasting version at the store so I tried it and bought it. It's not as sweet, but I guess that's why it's so delicious... This one also had a weak chocolate taste, but I liked it better than the sticky toffee pudding.I like white chocolate with raspberries, so I bought Raspberry Ripple because it has a white chocolate base and is light pink in color. I bought it because it had a slightly refreshing taste, but the sweetness level of this and Sticky Toffee Pudding is almost the same. Still, this one tastes refreshing and not just sweet, so it's okay. Recommended for those who want to try a unique hot chocolate.I don't drink plain water, so I bought fruit teas because I thought it would help me drink water. I just put it in a 500ml bottle of water and after 10 minutes it started to come out red. I think it would be good to drink in the summer or while exercising. I like this better than instant tea.And since it's powdered, I just mixed it with water and bought the mulled wine flavor. It was okay when I sipped it at the store... but when I got home and drank a cup, it was a bit too sweet. I think it would have been better if it wasn't sweet at all and you could add sugar to suit your taste.I haven't tried it yet, but I think it would be a simple vinous show if I took a glass of this, mixed it with a little red wine, and warmed it up.It's a bit sweet for my taste, so I don't think I'll buy it for myself other than fruit tea. But I think I'll buy it again because it's good as a gift. And I recommend drinking hot chocolate with milk or soymilk rather than plain water.
Elegant, and people attending, very kind, very good professional. I'll come back.
Great variety and also some unique selections.
The tea is nice but it’s so expensive. I get it’s a luxury and the products are tasty but the price is just overwhelming
Plenty of samples to go around, unfortunately not to our taste as crème brûlée white hot chocolate tasted of milk loaded with golden syrup.
Always a great visit to go to Whittards. Very friendly staff going out of their way to help and the sample selections on offer convinced me to buy quite a few things!
Restaurantji Recommends
An Amazing Tea and Coffee ShopA very big variety of teas and coffeesVery big thanks to the Amazing BenjiHe is very nice and kind personHe is doing great jobI believe who ever meets him and talk to him he will love to come back to the shop again
Great teas, so-so coffee, very pricey. Crockery is total rubbish. Used to be much better
Served by Ella. Very helpful and explained the different teas.Great service - got to tell several tasters and given 2 free samples with my tea purchase. Whittard is incredible and will refund any tea that you don't like! What great service.
Urgent check your coffee grinder… is to old now… is rubbish … … or is not working as it should be…. We are regular customers… and we are over 13 years using this shop never had issues….today we bought a coffee and ask to be made no 0- powder.. but was like espresso style…. Buy a new coffee grinder… before you loose to many costumers….
Great store with super friendly staff, got exactly what I wanted.