Absolutely shocking... avoid at all costs.We come here alot as the chicken burgers are/was amazing.We tried the mega bucket tonight and every single piece of chicken was pink and raw inside.pizza was burnt (what we didnt complain about on the phone, it was liveable)The only chicken that wasnt raw was the chicken burger but that was in stale muffins and was changed when we got home (again not ideal but it was okay)This place has gone so downhil recently and the staff are so rude ? waste of 25 quid as we was point blank refused a refund because "they cook chicken the same way everyday and it's not pink" (this is without him seeing what we have infront of us and refusing to come and collect it) absolute joke. I will make sure friends and family don't use this place anymore and I will be sending the picture to food standards agency (I wouldn't be petty about it but as he laughed at us on the phone, refused to accept it was raw, and basically called us a liar, then said its "not his problem" I'm going to take this futher) all it took was some decent customer service, and responsibility (we all make mistakes) but 2 members of staff. They should be ashamed of themselves.
Adam
Where do I start ? avoid this place like the plague ?♂️ I went in to collect the mega bucket, whilst waiting all the staff were laughing and joking in another language (very rude). Although the worst part of my encounter was when I got home to eat,?♂️ we found what looked like raw chicken so rang up to try and sort it out .I was told I had to take the raw chicken back to the shop and they might change it if they think its raw, I wasn't getting anywhere so asked to speak to the boss who basically told me I was lying and the chicken wasn't raw and it wasn't his issue then hung up on me. When I called back and simply asked if I return the food can I get a refund ? He laughed at me and said no chance its not his problem. Seen as they've been nothing but rude from the start here's the chicken that jojos is serving and refusing to fix don't waste your money like I did ?♂️. This place used to be really nice but it's going downhill very fast after wasting £25 on boxing day and the disgusting customer service, I will not be back and will be advising everyone I know to steer clear. Also i will be contacting the food standards agency as the food is a health hazard.
Anthony Royle
This was the 3rd time I went and the 3rd time they got my order wrong! I’m done with this place now can’t said I didn’t give it a go. Todays food wasn’t that nice at all, dry and unseasoned. If you want bland and to get ignored this is the place to go.
A N
The past two times I have been here have been horrible customer service. Today is what made me decide to stop eating here for good. Local to me I decided to give them another chance and ordered a burger and chips. I sat and watched the man behind the counter who was sat eating his food with his hands sauce all over his fingers open the freezer and grab a burger patty out of the freezer with his unclean fingers and throw it in the fryer. I said never mind and I will never be eating here again. The cleanliness is next to zero and honestly made me sick to my stomach.
Guitar Minutes
Got a 12” stuffed crust pizza, onion rings, mozz sticks, and a kebab meal all for under £20 and everything was brilliant. Will be back.
andri sokoli
This place makes really fresh chips and their burger is really nice the price is not bad as 1.50 for Chips is good and they're very welcoming
Tom Johnson
Despite being a regular customer they refused to help me when they didn't send half my order. Was generally rude and didn't care that they messed up my order. They don't value their customers and the food is average at best tbh
Chronic Machines
Very average food, and now it's to expensive.
Gloria Omisore
Ordered Chicken pizza with extra cheese. Tasted great for my picky eater son.
Lois B
The food was disgusting! Donner wrap uneatable! Fried Chicken was undercooked, wet, skin falling off. The worst takeaway i have ever had!
whole peri peri chicken was amazing.just wondering if you have the nutritional info for this meal?
Ell
Food was OK, £4.50 for a small wrap is a bit steep. Took ages to make but its fine
Nay L
My son used to go in after school for fries, he left he’s brand new iPhone 13pro on the counter one day by accident and when he went back in upset they said another child walked out with it, we tracked it and it was still there. My husband called in and asks to see the CCTV, the lady behind the counter stuttered and said to call back in an hour so her partner could pull up the CCTV. So my husband said he would be back in 1 hour.. 10 minutes later they called and said the phone had just been handed back in off another child. Bull****, they were caught out! Don’t trust these people.
Leslie Comerford
First time really injoy the food will go again
Callum McCarthy
Excellent customer service!!! Fantastic food!!!Late night order and they were fantastic!Couldn’t recommend more!
Absolutely shocking... avoid at all costs.We come here alot as the chicken burgers are/was amazing.We tried the mega bucket tonight and every single piece of chicken was pink and raw inside.pizza was burnt (what we didnt complain about on the phone, it was liveable)The only chicken that wasnt raw was the chicken burger but that was in stale muffins and was changed when we got home (again not ideal but it was okay)This place has gone so downhil recently and the staff are so rude ? waste of 25 quid as we was point blank refused a refund because "they cook chicken the same way everyday and it's not pink" (this is without him seeing what we have infront of us and refusing to come and collect it) absolute joke. I will make sure friends and family don't use this place anymore and I will be sending the picture to food standards agency (I wouldn't be petty about it but as he laughed at us on the phone, refused to accept it was raw, and basically called us a liar, then said its "not his problem" I'm going to take this futher) all it took was some decent customer service, and responsibility (we all make mistakes) but 2 members of staff. They should be ashamed of themselves.
Where do I start ? avoid this place like the plague ?♂️ I went in to collect the mega bucket, whilst waiting all the staff were laughing and joking in another language (very rude). Although the worst part of my encounter was when I got home to eat,?♂️ we found what looked like raw chicken so rang up to try and sort it out .I was told I had to take the raw chicken back to the shop and they might change it if they think its raw, I wasn't getting anywhere so asked to speak to the boss who basically told me I was lying and the chicken wasn't raw and it wasn't his issue then hung up on me. When I called back and simply asked if I return the food can I get a refund ? He laughed at me and said no chance its not his problem. Seen as they've been nothing but rude from the start here's the chicken that jojos is serving and refusing to fix don't waste your money like I did ?♂️. This place used to be really nice but it's going downhill very fast after wasting £25 on boxing day and the disgusting customer service, I will not be back and will be advising everyone I know to steer clear. Also i will be contacting the food standards agency as the food is a health hazard.
This was the 3rd time I went and the 3rd time they got my order wrong! I’m done with this place now can’t said I didn’t give it a go. Todays food wasn’t that nice at all, dry and unseasoned. If you want bland and to get ignored this is the place to go.
The past two times I have been here have been horrible customer service. Today is what made me decide to stop eating here for good. Local to me I decided to give them another chance and ordered a burger and chips. I sat and watched the man behind the counter who was sat eating his food with his hands sauce all over his fingers open the freezer and grab a burger patty out of the freezer with his unclean fingers and throw it in the fryer. I said never mind and I will never be eating here again. The cleanliness is next to zero and honestly made me sick to my stomach.
Got a 12” stuffed crust pizza, onion rings, mozz sticks, and a kebab meal all for under £20 and everything was brilliant. Will be back.
This place makes really fresh chips and their burger is really nice the price is not bad as 1.50 for Chips is good and they're very welcoming
Despite being a regular customer they refused to help me when they didn't send half my order. Was generally rude and didn't care that they messed up my order. They don't value their customers and the food is average at best tbh
Very average food, and now it's to expensive.
Ordered Chicken pizza with extra cheese. Tasted great for my picky eater son.
The food was disgusting! Donner wrap uneatable! Fried Chicken was undercooked, wet, skin falling off. The worst takeaway i have ever had!
Restaurantji Recommends
whole peri peri chicken was amazing.just wondering if you have the nutritional info for this meal?
Food was OK, £4.50 for a small wrap is a bit steep. Took ages to make but its fine
My son used to go in after school for fries, he left he’s brand new iPhone 13pro on the counter one day by accident and when he went back in upset they said another child walked out with it, we tracked it and it was still there. My husband called in and asks to see the CCTV, the lady behind the counter stuttered and said to call back in an hour so her partner could pull up the CCTV. So my husband said he would be back in 1 hour.. 10 minutes later they called and said the phone had just been handed back in off another child. Bull****, they were caught out! Don’t trust these people.
First time really injoy the food will go again
Excellent customer service!!! Fantastic food!!!Late night order and they were fantastic!Couldn’t recommend more!