Planned to use the pizza and side set menu offer here today for a party of 2 and sadly couldn't. Not a complaint about the waitress but the offer system in general.I was told to use the offer I had to download the app. Did this and showed the offer. Then told told it didn't apply to Romana pizza's despite the app saying you could use it for an extra £1.95 (you apparently need to be a gold member or something?). Then told I could only use it for one of us and not both.A bit annoying but fine. Then I found out I'd need to book a table via the app but also that I wouldn't know if it worked until I had to pay the bill? How customer unfriendly can the offer process be?I then scrapped the order and went after a pizza each instead. Sadly in the confusion of all this an extra side came out and had be returned to the kitchen.Absolute pain and soured the meal a bit as the reason we went was to take advantage of the offer.
megan rice
Not a great experience here ? we usually love pizza express but this was really poor…. I asked for plain pasta and I received what was obviously microwaved penne in a pool of water - it was completely inedible. The waitress didn’t do a check back on our table and seemed generally unfriendly. Won’t be returning sadly.
Tedy1899 FCBarcelona
Me and my partner went for a valentines menu on valentines day.Food was good ,but we had to wait 20 minutes to get order from the waitress.However the waitress was very helpful and
Surrey Hills Roofing
Lovely atmosphere, great food and kind
SR D
Nice gluten free pizza. Good service and it didn't take very long to receive our
Catalin Campean
I was walking with my family on Monday 22.01 and we decided to dine in(7.45pm)because the restaurant was empty, only one table occupied. We requested a table of 8 (6 adults, 2 childrens) and one member of staff refused to accept us. He said that we don't have any booking and they are short staff. At the end we dine in the next door restaurant and when we returned the Pizza Express was completely empty(9pm).We are not going to Pizza express anymore. Disappointing.
Andria Cleanthous
It is impossible to get in touch with them if you encounter problems with your delivery order and then it is impossible to get a refund when they messed up with your order. Why do they have a phone no. but NEVER answer the phone? Horrible service!
Maurice Reeves
Went with whole family we all loved the
Dave King
Excellent service from waiter Will. Always good tasting pizzas at Pizza Express!Parking: Large parking garage very closeKid-friendliness: Will looked after the kids very well, they had colouring to do.
Sheepskull
The food was poor, the temperature of the restaurant was cold, and service was intermittent. We usually go to the Guildford PE, but we’re in Aldershot for the panto. We ordered starters and mains for 2 adults 1 child. Dough balls were burnt, pizza was soggy and undercooked, and pollo pasta was gloopy. The restaurant was almost empty at 8pm on a Saturday night but the staff seemed to be busy with take away deliveries more than anything. At no point were we asked about our food, and so we just paid on the app and left. If I had been asked I would have said what I thought. Not worth the considerable bill they charge and we should have gone to Nando’s next door. Not a good Pizza Express experience…
An italian restaurant with lasagne off the menu. Whatever next? Come on pizza express, get your act together!
Rachel A
I went to Pizza Express in Aldershot with a friend and we booked through the app. We arrived a little early but we were seated straight away and our waitress got us drinks while we looked at the menu. She checked on us while we decided and was chatty while taking our order. Food came quickly and was lovely, we were checked up on again during the meal. When we were done we paid through the app and headed out. Efficient and painless process, nice food and a great atmosphere.
natalie saxony-farbey
Huge thanks to Monica and all the team for working so hard on Friday 27th oct 23. You made my birthday brilliant for me and my 25 + guests.Excellent food, excellent
Chris D
Ordered for delivery through the app. The £16.45 Pollo Fiesta was very bare and looked like something that we could have made ourselves, both pizzas were completely cold. The drive to the store is 9mins so not much of an excuse. We'll go for somewhere else next time, or maybe even make it ourselves. Very disappointed as this is meant to be a treat.
Jamie Padginton
Ordered delivery. Pizza cold and totally underwhelming. Barely any beef brisket or cheese on the pizza (bbq burnt ends). Why does Pizza Express do such appalling take away. Not sure what’s happening to my once favourite pizza brand. I’ll avoid next time
Planned to use the pizza and side set menu offer here today for a party of 2 and sadly couldn't. Not a complaint about the waitress but the offer system in general.I was told to use the offer I had to download the app. Did this and showed the offer. Then told told it didn't apply to Romana pizza's despite the app saying you could use it for an extra £1.95 (you apparently need to be a gold member or something?). Then told I could only use it for one of us and not both.A bit annoying but fine. Then I found out I'd need to book a table via the app but also that I wouldn't know if it worked until I had to pay the bill? How customer unfriendly can the offer process be?I then scrapped the order and went after a pizza each instead. Sadly in the confusion of all this an extra side came out and had be returned to the kitchen.Absolute pain and soured the meal a bit as the reason we went was to take advantage of the offer.
Not a great experience here ? we usually love pizza express but this was really poor…. I asked for plain pasta and I received what was obviously microwaved penne in a pool of water - it was completely inedible. The waitress didn’t do a check back on our table and seemed generally unfriendly. Won’t be returning sadly.
Me and my partner went for a valentines menu on valentines day.Food was good ,but we had to wait 20 minutes to get order from the waitress.However the waitress was very helpful and
Lovely atmosphere, great food and kind
Nice gluten free pizza. Good service and it didn't take very long to receive our
I was walking with my family on Monday 22.01 and we decided to dine in(7.45pm)because the restaurant was empty, only one table occupied. We requested a table of 8 (6 adults, 2 childrens) and one member of staff refused to accept us. He said that we don't have any booking and they are short staff. At the end we dine in the next door restaurant and when we returned the Pizza Express was completely empty(9pm).We are not going to Pizza express anymore. Disappointing.
It is impossible to get in touch with them if you encounter problems with your delivery order and then it is impossible to get a refund when they messed up with your order. Why do they have a phone no. but NEVER answer the phone? Horrible service!
Went with whole family we all loved the
Excellent service from waiter Will. Always good tasting pizzas at Pizza Express!Parking: Large parking garage very closeKid-friendliness: Will looked after the kids very well, they had colouring to do.
The food was poor, the temperature of the restaurant was cold, and service was intermittent. We usually go to the Guildford PE, but we’re in Aldershot for the panto. We ordered starters and mains for 2 adults 1 child. Dough balls were burnt, pizza was soggy and undercooked, and pollo pasta was gloopy. The restaurant was almost empty at 8pm on a Saturday night but the staff seemed to be busy with take away deliveries more than anything. At no point were we asked about our food, and so we just paid on the app and left. If I had been asked I would have said what I thought. Not worth the considerable bill they charge and we should have gone to Nando’s next door. Not a good Pizza Express experience…
Restaurantji Recommends
An italian restaurant with lasagne off the menu. Whatever next? Come on pizza express, get your act together!
I went to Pizza Express in Aldershot with a friend and we booked through the app. We arrived a little early but we were seated straight away and our waitress got us drinks while we looked at the menu. She checked on us while we decided and was chatty while taking our order. Food came quickly and was lovely, we were checked up on again during the meal. When we were done we paid through the app and headed out. Efficient and painless process, nice food and a great atmosphere.
Huge thanks to Monica and all the team for working so hard on Friday 27th oct 23. You made my birthday brilliant for me and my 25 + guests.Excellent food, excellent
Ordered for delivery through the app. The £16.45 Pollo Fiesta was very bare and looked like something that we could have made ourselves, both pizzas were completely cold. The drive to the store is 9mins so not much of an excuse. We'll go for somewhere else next time, or maybe even make it ourselves. Very disappointed as this is meant to be a treat.
Ordered delivery. Pizza cold and totally underwhelming. Barely any beef brisket or cheese on the pizza (bbq burnt ends). Why does Pizza Express do such appalling take away. Not sure what’s happening to my once favourite pizza brand. I’ll avoid next time