ShakeAway

Festival Place, Unit 21, Hampstead House, Basingstoke
01256 461690

Recent Reviews

Dean Carn

In my last 3 visits I have had wildly different scenarios. The more recent is that they are simply not putting in enough of certain flavours to be detectible in the drink. My partner ordered a praline shell and kinder Bueno shake that just tasted of milk. My order of toblerone came with the toblerone only broken up into about 10 pieces. They are not blending sufficiently to be able to drink with a straw or to mix the flavours properly. They either need to replace the blenders, or blend for much longer, with a procedural amount of the ingredients.

Louise rhi

Went to order my 10 year old daughter a milkshake she's type 1 diabetic. I asked how many oreos they put in the milkshake so I can calculate how much insulin she needs.In front of everyone the lady said I'm not serving her because she's diabetic.My daughters mental health is not good at the moment because she's struggling to come to terms with only being diagnosed 2 months ago.Thanks alot for making her cry absolutely disgusting!!!

Puneet Ajwani

The service is degrading every single day. I was/am fan of shake away for so long. Excellent taste but Of late they are being disappointing. For the last few times, whenever I order a smoothie, it’s only filled halfway or may be slightly more… kinda 60-70%, literally!!! Attached is the pic of large mango smoothie I purchased today but only half filled!!! And this is not the 1st time happening..Again - the taste is great, but either they are doing cost cutting by not filling completely or just not being sincere towards their services.Please improve.

Ellie Davies

I usually get served by Holly who is really lovely and remembers my usual order. She was also helpful in helping me choose a frozen yogurt for me to try out.Many thanks!

Dan moss

Fast friendly service. Had a named shake, was very good.

Anna Ryan

I don't know why this place is being praised as best place for milkshakes.. very disappointing experience. My milkshake was like water.. not thick and creamy. Definitely won't come here again.

E Fintan HANBURY

ShakeAway is the standard that most milkshakes should be judged against.

Lee Hill

Tasty milkshakes for a fairly decent price, i was served by a very lovely woman who recommended a new milkshake she thought I would like. I Would recommend them if you want a good milkshake with a nice experience.

Moonsly

Tasty milkshakes for a fairly decent price, i was served by a very lovely woman who recommended a new milkshake she thought I would like. I Would recommend them if you want a good milkshake with a nice experience.

L Gardner

Grabbed a last minute milkshake from shakeaway,staff were really friendly and there was so much choice on the menu!Milkshakes were good and a sensible price, would recommend ?Kid-friendliness: Kids would love the array of choice here.

Rhys j Wilkins

i went on the 12/01/23 around 12:15ish, just want to say how great the lady who served me was, (can’t remember her name but has brown hair) her customer service was really good!

A J

Rude little madam serving at 1500 today, 7th Dec, might need some basic customer service training. Slammed my drink down and had a sulk.

Blaze

My friend kev aha x loves the Big Dave. Please keep up the big Dave as it keeps my friends sanity at a low. Staff are amazing as always and the scenery inside the diner is just immaculate! We have come here for our brunch date everyday for the past 3 years and our little boy on the way will most definitely enjoy the place too!

Bim

ShakeAway always providing the best milkshakes in the world. Friendly staff and fast service.

Adam Noble

Rude service. I was trying to give the order taker time but rushed me to make a choice.

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