Subway

The Malls Shopping Centre, 3B Old Basing Mall, Basingstoke
01256 460029

Recent Reviews

Nela Paraoanu

Very disappointed about my experience today at subway. The lady that served me was busy doing orders for delivery and not listened properly to what I ordered. I asked for ft long italian herbs and cheese bread and she made me one with the Italian bread. My husband told the lady at the till that we ordered the other bread but she didn’t care. She was only saying no, no. Will never come here again.

Charlotte Tyler

Ordered a steak salad and tuna salad. Both with different ingredients. I get home to find the wrong meat has been put on the salads. Also had no sauce I asked for on both. Won’t be

Lily Pickett

Took a while to be served even though there was no queue. Good food but our orders were messed up because the guy doing the salad rushed us through it.

BelleSV84

Awful experience - ordered on just eat numerous times and every single time the order has been wrong with no fair compensation

Lisa Bayes

Went here yesterday with my brother. 1 6 inch and 1 footlong. Took about 10 min to order as the lady didn’t understand we wanted 2 subs when I explained she walked away and another lady appeared to serve us(very rude indeed) she made the subs however the salad portion was little to nothing I asked 3x for more lettuce evey time she told me she already put some and she hadn’t it was really starting to get the better of me so deep breathe and a fresh start for sub number 2 but no. I don’t know how many times we said BMT and they kept making it wrong. Salad again very little compared to normal or even the one in chinem / Brighton hill . When coming to pay she didn’t scan my sub points dispite showing me card. I also had blue light discount which I showed her she then walked off our the back for 2/3 min and came back out jo words spoken. I asked if they accept and she said nothing. I asked again and got blank stares from her. Asked another member who kindly told me they do. Showed her the card again to be sure before paying then paid. Checked receipt only to find my points hadn’t gone on and she didn’t put on my discount….. annoyed is a understanding stick with chinem or Brighton hill

Qaiser Sajid

Subway’s new menu and options are not thought through, confusing and damaging their brand.And now This manager has single handedly ruined Subway experience for me.There’s should be no place for unprofessional and rude managers like KaliaThe manager refused to serve us - saying we were wasting her time by small order size and forcefully pushed us on what to order because it was lucrative for her targets. Either we have what she recommends or we leave because we’re wasting her time.The new recruits were doing a good job and she was forcing them to reduce the spoon portions.Never visiting this filth of a branch again

Chaitali Bhavsar

Enjoyyyýy.........

darren leggett

Tried the hot tex mex, wow awesome banquette, fillings pre picked but absolutely tasteful and hit taste buds just right

Samanta Čuduka

20 min until closing, didn’t want to serve us because coding earlier and cleaning up was easier.

Erin

Ordered food and it took nearly two hours to get to us, was cold too

Jack V

I went to the subway in festival place and it was great. It smelled nice, the tables were clean and everything looked like it had been cleaned properly. Very friendly staff who seem happy to work there.

Toyah Hatton

I ordered a pizza since from town subway today and it turned up very cold and not much pepperoni on them and I’m not very happy with my order ?

Adam

Good staff and service, as always food is delicious.

Micha Else

Great tasting food and very friendly staff, great experience

annielC4048NK

absolutely vile, visited with my boyfriend to get a takeaway and ordered 3 double choc cookies, got home realised they gave me the wrong ones and went back to get the right ones. I had brang the other cookies back too and instead of throwing them out or letting me keep them, the employee put them back in the plastic container!! if they do this regularly this could be a massive risk. Disgusting.

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