Wheelchair accessibility: It was easy to get in and out as long as someone can open the door.
Cherie Wilkins
Staff always cheerful and lovely
Peter Fox
Lovely coffee , nice to sit and watch the passing show .
Chloe Chivers
Used the costa in the swan centre this morning. Was queuing when noticing signs that they couldn't do any hot food due to the oven not working. Once ordering I was then told I couldn't use my costa card or app and that I couldn't pay contactless due to system problems. Once then waiting for my order the 2 girls serving had very poor customer service, laughing and giggling the whole time that the one making the drinks stopped what she was doing to instead start chatting and laughing with the one serving on the till. Which caused a bigger delay on waiting for my order while that was happening a bigger queue was forming and by the looking at the customers they didn't look happy either.As someone who works in retail myself as I wasn't happy with their customer service at all, Would rather laugh and joke than serve the customers!The cake there was also dry, guessing it had been out a while.If I knew this was going to happen I would have taken my order elsewhere.
Sandra Carrett
I went today to Costa Coffee for cup of coffee with my friends and it was quite busyBut staff was working very hard and they even managed to get our drinks ready in advance which is amazing!!!They all was smiling and very sweet and helped us with drinks choices!I believe the man called Alex helped us to chose a drink and girls Lisa and Cherry were so sweet to make it quick and bring it over to us even though it was busy!So I'm definitely coming again!!!!
2АКІТ-21б Daniil Shekov
Lisa is a very charming and professional barista ??
Daniil Shekov
Lisa is a very charming and professional barista ??
Calvin P
Not sure if it’s Tetiana’s warm, glowing smile or her friendly and endearing personality that makes me look forward to every visit. Lovely lady with a unique charm that means I am now a regular. She inspires her colleagues to be helpful and always gives her very best. It makes the coffee taste that bit nicer, because it means you drink it not as a drink, but as an experience. Thank you. ?????
Sean Whale
I visited costa with my friend Jamie and we were served by Tetiana and Lisa. It was pretty busy however, both ladies were very welcoming, friendly and professional. My coconut vanilla latte was the best I’ve ever tasted! These ladies certainly gave service with beautiful smiles.These ladies are a huge credit to Costa.
Tracy B
Good coffee and hot chocolate’s, kids loved the cookies and babychinos. The seating area was nice and clean.
Absolutely amazing service at the costa swan centre in eastleigh. A guy (I think) is called Alex is incredibly charismatic and kind. He is an asset to the company!
M
Busy, the two ladies were working as fast as they could however, and are very polite. My hot chocolate and caramel shortbread were delicious. I had to ask for sprinkles, however she was very nice about it.Basingstoke Costa take note!
Mo Afzal
“It were alright in there… mus’ say!”
Chandler Harrison
Sadly I didn't catch their names but the two men and the lady that were working today were lovely and friendly, coffee is delicious and the service is amazing! Will definitely be coming back
Nabster1000
Never have any sandwiches gives us the frappe menu but when ordering o sorry we don't have any cream. Poor quality staff and no stock. Or the card machine doesn't work. I've tried to go here twice both times was a fail never again.
Wheelchair accessibility: It was easy to get in and out as long as someone can open the door.
Staff always cheerful and lovely
Lovely coffee , nice to sit and watch the passing show .
Used the costa in the swan centre this morning. Was queuing when noticing signs that they couldn't do any hot food due to the oven not working. Once ordering I was then told I couldn't use my costa card or app and that I couldn't pay contactless due to system problems. Once then waiting for my order the 2 girls serving had very poor customer service, laughing and giggling the whole time that the one making the drinks stopped what she was doing to instead start chatting and laughing with the one serving on the till. Which caused a bigger delay on waiting for my order while that was happening a bigger queue was forming and by the looking at the customers they didn't look happy either.As someone who works in retail myself as I wasn't happy with their customer service at all, Would rather laugh and joke than serve the customers!The cake there was also dry, guessing it had been out a while.If I knew this was going to happen I would have taken my order elsewhere.
I went today to Costa Coffee for cup of coffee with my friends and it was quite busyBut staff was working very hard and they even managed to get our drinks ready in advance which is amazing!!!They all was smiling and very sweet and helped us with drinks choices!I believe the man called Alex helped us to chose a drink and girls Lisa and Cherry were so sweet to make it quick and bring it over to us even though it was busy!So I'm definitely coming again!!!!
Lisa is a very charming and professional barista ??
Lisa is a very charming and professional barista ??
Not sure if it’s Tetiana’s warm, glowing smile or her friendly and endearing personality that makes me look forward to every visit. Lovely lady with a unique charm that means I am now a regular. She inspires her colleagues to be helpful and always gives her very best. It makes the coffee taste that bit nicer, because it means you drink it not as a drink, but as an experience. Thank you. ?????
I visited costa with my friend Jamie and we were served by Tetiana and Lisa. It was pretty busy however, both ladies were very welcoming, friendly and professional. My coconut vanilla latte was the best I’ve ever tasted! These ladies certainly gave service with beautiful smiles.These ladies are a huge credit to Costa.
Good coffee and hot chocolate’s, kids loved the cookies and babychinos. The seating area was nice and clean.
Restaurantji Recommends
Absolutely amazing service at the costa swan centre in eastleigh. A guy (I think) is called Alex is incredibly charismatic and kind. He is an asset to the company!
Busy, the two ladies were working as fast as they could however, and are very polite. My hot chocolate and caramel shortbread were delicious. I had to ask for sprinkles, however she was very nice about it.Basingstoke Costa take note!
“It were alright in there… mus’ say!”
Sadly I didn't catch their names but the two men and the lady that were working today were lovely and friendly, coffee is delicious and the service is amazing! Will definitely be coming back
Never have any sandwiches gives us the frappe menu but when ordering o sorry we don't have any cream. Poor quality staff and no stock. Or the card machine doesn't work. I've tried to go here twice both times was a fail never again.