Went in an hour before close and staff treated us like we were an inconvenience, practically threw food together, Will not be visiting again!!!
Chris Ans
Stood at the counter for 10 minutes without getting served. One of the attendants looked round the corner from the kitchen and just walked away without serving me.
Lume Tomaszewski
You call this a share box ???
Ffion John
Really unimpressed with the customer service here, very very rude. Will not be coming here again!! Toilets are filthy also.
Shaun Copplestone
Unless staff did they even finish school as they can't remember what you order!! Have better trained staff!!
João Ferreira
Worse fast food you can imagine. Also expensive
Vanessa Blunden
Only giving this place one star as you can’t give anything lower, I have just stood in the line to be served and watched one of the servers put on clean gloves and then promptly wiped his nose on the back of his hand over the glove then continued to prepare food, I won’t be back..
JoJ D
Half way through our order, Just Eat jumps the queue!
dannib230
I would just like to inform you of the behaviour and actions of one of your employees this evening. (11.08.22) It was my misfortune to witness a 'lady', at 19.00, verbally and physically abuse an elderly gentleman who was exceptionally intoxicated of alcohol. This woman was in the centre of a group of teenagers filming the said gentlemen whilst shouting & attempting to physically assualt the man. Onlookers had gathered & were attempting to intervene, as she began calling the man 'a peadophile'. Unfortunately, this woman was claiming to be a manager at your company and was clearly wearing a subway uniform. This altercation lasted for over 40 minutes. The woman in question was roughly about 30 years of age, foul mouthed and very aggressive. The group and herself, were fiming this behaviour. Please, please, as a company, can Subway please act on this matter immediately as this behaviour was completely unacceptable & distressing to witness. This behaviour from a manager of one of your stores local to portsmouth is inappropriate!
Despite 4 staff working service slow and painful. Would not use them again, take my advice go elsewhere.
Elaine Osborne
Excellent staff! Very clean store! Great fresh food!
Adam Wylds
The store was extremely busy when I went in last. The queue was out the door, and filing round to Nandos, but the staff did an excellent job at keeping the queue flowing quickly and abiding by the store capacity count. The sub was well made and tasted great. Cleanliness could be a tad better, but since it was busy at the time its partially excusable.
antonyc5151
Visited today, not busy however staff were useless. Dirty tables everywhere. 3 sandwiches ordered. Cheese and olive, steak and cheese, ham and turkey. On setting it prepped, found a hair in ham, asked for chipolte sauce on steak but got ketchup. So ended up with just a cheese roll. Only for them to charge for a chicken. Absolutely shocking, service, hygiene, and staff. We even had to clean our own table.
Troy Crowhurst
My son's general preference to McDonalds so I'm not going to discourage that thinking.Theres plenty of talk about food here not being the most nutricious itself but you have got salad options that can be included.Fareham branch was bit untidy but it was Saturday evening.And taste of shredded beef sandwich wasfine x
staff is not good very
Went in an hour before close and staff treated us like we were an inconvenience, practically threw food together, Will not be visiting again!!!
Stood at the counter for 10 minutes without getting served. One of the attendants looked round the corner from the kitchen and just walked away without serving me.
You call this a share box ???
Really unimpressed with the customer service here, very very rude. Will not be coming here again!! Toilets are filthy also.
Unless staff did they even finish school as they can't remember what you order!! Have better trained staff!!
Worse fast food you can imagine. Also expensive
Only giving this place one star as you can’t give anything lower, I have just stood in the line to be served and watched one of the servers put on clean gloves and then promptly wiped his nose on the back of his hand over the glove then continued to prepare food, I won’t be back..
Half way through our order, Just Eat jumps the queue!
I would just like to inform you of the behaviour and actions of one of your employees this evening. (11.08.22) It was my misfortune to witness a 'lady', at 19.00, verbally and physically abuse an elderly gentleman who was exceptionally intoxicated of alcohol. This woman was in the centre of a group of teenagers filming the said gentlemen whilst shouting & attempting to physically assualt the man. Onlookers had gathered & were attempting to intervene, as she began calling the man 'a peadophile'. Unfortunately, this woman was claiming to be a manager at your company and was clearly wearing a subway uniform. This altercation lasted for over 40 minutes. The woman in question was roughly about 30 years of age, foul mouthed and very aggressive. The group and herself, were fiming this behaviour. Please, please, as a company, can Subway please act on this matter immediately as this behaviour was completely unacceptable & distressing to witness. This behaviour from a manager of one of your stores local to portsmouth is inappropriate!
Restaurantji Recommends
Despite 4 staff working service slow and painful. Would not use them again, take my advice go elsewhere.
Excellent staff! Very clean store! Great fresh food!
The store was extremely busy when I went in last. The queue was out the door, and filing round to Nandos, but the staff did an excellent job at keeping the queue flowing quickly and abiding by the store capacity count. The sub was well made and tasted great. Cleanliness could be a tad better, but since it was busy at the time its partially excusable.
Visited today, not busy however staff were useless. Dirty tables everywhere. 3 sandwiches ordered. Cheese and olive, steak and cheese, ham and turkey. On setting it prepped, found a hair in ham, asked for chipolte sauce on steak but got ketchup. So ended up with just a cheese roll. Only for them to charge for a chicken. Absolutely shocking, service, hygiene, and staff. We even had to clean our own table.
My son's general preference to McDonalds so I'm not going to discourage that thinking.Theres plenty of talk about food here not being the most nutricious itself but you have got salad options that can be included.Fareham branch was bit untidy but it was Saturday evening.And taste of shredded beef sandwich wasfine x