This is my local chippy and the food and service is usually brilliant. The staff that served me today were new to me. Although polite and friendly I was a bit non-plussed by how they resolved a pricing issue.I usually get the all day special but as I perused the menu board I could not immediately see it on the board, the young male behind the cash register asked me what I wanted to order and seeing “medium cod meal” I ordered this plus two battered sausages.The male asked me “would you like a sauce or a drink” which I politely declined. Apparently these are included in the meal price but I was not aware of this. Surely the correct question would have been “which sauce and drink would you like with that?” This would indicate it was included rather than posing the question as if to ask would I like to order other items.I left the chippy briefly to nip to the shop next door to get a few grocery items when I returned the male asked to clarify that I did not want a sauce or a drink with my meal. Which I declined again. It was then explained to me that they were included with the meal. I was cheerfully told by the older female dishing up my meal that it would be cheaper to just order a medium cod and chips if I did not want a sauce or drink. She then said “ just so you know for next time”I was not offered a refund on the meal so that I was just charged for a medium cod and chips which is essentially all that I received and I was told again “at least you will know for next time”. I then said In that case I will have drink which I was given but I still declined the sauce as I’m not a fan of curry sauce or mushy peas. So I have still not had the full benefit of the meal deal. I then asked if I could have a carrier bag but was told this was an extra 60p!!! So I have paid above the odds for my fish supper and a drink, not offered a refund at any time and they still wanted me to pay for a carrier bag. Clearly customer good will is not a thing anymore. It is a shame because the food is really good.The young lad could not even makes change from £15 for a charge of £13.90 as he had not rung it up on the till correctly so that it calculated the change for him. He got his phone out to do the sum but I was able to tell him it was £1.10.And to add insult to injury I asked twice for just salt on my fish & chips and when I got it home it was unsalted. All in all not the best experience I have had buying a take away. Disappointing as this is the first time I have had bad service here.
Kim H
They have separate fryer for Gluten free food.Thank you.
carole perrio
Very lovely fish and chips not greasy .we got a box meal very good value .Nice
Steve Ferrand
Best ? in the Gosport and Fareham area.
John Sadler
Good Size Cod at a good price, chip lovely too all serve in a box.
Dave Wenden
Food was lovely staff
Susan Maxwellthomson
Just had cod and chips and it was terrible… the chips were very dry and the cod was so small it wasn’t worth cooking… the bag it came in smelt as well. The lot went in the
DazzaTheTwin
A Great Fish n Chip Shop For Walk in Customs (unlike others Where delivery drivers always come first) Staff amazing and helpful, BUT sadly as food prices are going up food quality is going down and under new management again!!! That's 4 in a year.
Sandra&keira Jenkins
Chips were cold and hard. Never tasted them this bad before. Loved my week treat of chips and curry sauce, but now I won't be going until it improves
Susan Rodgers
Came in for lunchAsked for haddock and chips definitely wasn't and the chips were reheated and vile we won't be back
Best chippy in FarehamService with a smileExcellent prices
Rosie M
Honestly the most banging food ever. So tasty and yummy. Customer service is a bit bad but apart from that it’s so yum ?
Sue Tav
Food excellent.Service not so,went to place an order at 7.40pm to be told I couldnt have what i ordered,bearing in mind they didn't close until 8pm.
Ellie Scott
The women was rude gave dirty looks when me and my friend was trying to pick what we wanted then she spoke to the other lady about us and just gave dirty looks the whole time whilst we was waiting for the food,when my friend got her food the woman seemed to say thank you very sarcastically don’t recommend this fish and chips and it’s definitely not the finest !
Kirsty A-L
Great Gluten-free chippy! Even chicken nuggets, battered sausage and pineapple fritters - lovely foodDietary restrictions: Gluten free
This is my local chippy and the food and service is usually brilliant. The staff that served me today were new to me. Although polite and friendly I was a bit non-plussed by how they resolved a pricing issue.I usually get the all day special but as I perused the menu board I could not immediately see it on the board, the young male behind the cash register asked me what I wanted to order and seeing “medium cod meal” I ordered this plus two battered sausages.The male asked me “would you like a sauce or a drink” which I politely declined. Apparently these are included in the meal price but I was not aware of this. Surely the correct question would have been “which sauce and drink would you like with that?” This would indicate it was included rather than posing the question as if to ask would I like to order other items.I left the chippy briefly to nip to the shop next door to get a few grocery items when I returned the male asked to clarify that I did not want a sauce or a drink with my meal. Which I declined again. It was then explained to me that they were included with the meal. I was cheerfully told by the older female dishing up my meal that it would be cheaper to just order a medium cod and chips if I did not want a sauce or drink. She then said “ just so you know for next time”I was not offered a refund on the meal so that I was just charged for a medium cod and chips which is essentially all that I received and I was told again “at least you will know for next time”. I then said In that case I will have drink which I was given but I still declined the sauce as I’m not a fan of curry sauce or mushy peas. So I have still not had the full benefit of the meal deal. I then asked if I could have a carrier bag but was told this was an extra 60p!!! So I have paid above the odds for my fish supper and a drink, not offered a refund at any time and they still wanted me to pay for a carrier bag. Clearly customer good will is not a thing anymore. It is a shame because the food is really good.The young lad could not even makes change from £15 for a charge of £13.90 as he had not rung it up on the till correctly so that it calculated the change for him. He got his phone out to do the sum but I was able to tell him it was £1.10.And to add insult to injury I asked twice for just salt on my fish & chips and when I got it home it was unsalted. All in all not the best experience I have had buying a take away. Disappointing as this is the first time I have had bad service here.
They have separate fryer for Gluten free food.Thank you.
Very lovely fish and chips not greasy .we got a box meal very good value .Nice
Best ? in the Gosport and Fareham area.
Good Size Cod at a good price, chip lovely too all serve in a box.
Food was lovely staff
Just had cod and chips and it was terrible… the chips were very dry and the cod was so small it wasn’t worth cooking… the bag it came in smelt as well. The lot went in the
A Great Fish n Chip Shop For Walk in Customs (unlike others Where delivery drivers always come first) Staff amazing and helpful, BUT sadly as food prices are going up food quality is going down and under new management again!!! That's 4 in a year.
Chips were cold and hard. Never tasted them this bad before. Loved my week treat of chips and curry sauce, but now I won't be going until it improves
Came in for lunchAsked for haddock and chips definitely wasn't and the chips were reheated and vile we won't be back
Restaurantji Recommends
Best chippy in FarehamService with a smileExcellent prices
Honestly the most banging food ever. So tasty and yummy. Customer service is a bit bad but apart from that it’s so yum ?
Food excellent.Service not so,went to place an order at 7.40pm to be told I couldnt have what i ordered,bearing in mind they didn't close until 8pm.
The women was rude gave dirty looks when me and my friend was trying to pick what we wanted then she spoke to the other lady about us and just gave dirty looks the whole time whilst we was waiting for the food,when my friend got her food the woman seemed to say thank you very sarcastically don’t recommend this fish and chips and it’s definitely not the finest !
Great Gluten-free chippy! Even chicken nuggets, battered sausage and pineapple fritters - lovely foodDietary restrictions: Gluten free