Our rooms 10 and 12 ground floor no heating smelt of damp stayed there 2 nights the only thing that was good was the food served by pub next door although handy to motorway it's not well signposted drinks/ vending machine empty so if you wanted some other beverage ect nothing there not the best Premier
Sara Clifford
Rooms were clean, tidy and comfortable beds, just what you need after a long drive.
Daniel Fan
I have been using premier inn all the time across the UK and loved almost everything about it, but tonight's experience was awful. When I was lying in the sofa bed and watching tv, I felt a great damp come through the bed cover underneath, feels like I was sweating from my skin contacting the bed, patch of wet even started appearing on the bed. I called for help, both staff Danny and Lynn tuned up and helped to change the bed cover. Unfortunately I tried to feel the mattress, the whole mattress was damp and moisture too, it is in un sleepable condition at all, when I reported this to the staff, Lynn become outrageous and refused to touch the mattress and keep saying it was all fine to her, I kindly ask her 3 more times, try to put your hand on it and feel yourself, she refused all and kept saying I have been on 17 hours shift and I am not doing this, you have to sleep with this and then left the door, WHAT??!! I appreciate your work and expect fair service, not your ignorance and complaining to me about your job, HOW DO YOU EXPECT ME TO SLEEP ON A DAMP BED FOR THE WHOLE NIGHT? Danny stayed on and helped me the most, we have tested the whole mattress up and down and both felt the moisture/wet even from underneath, he said tonight was fully booked and he could not swap any sofa bed or room for me, well I fully understood the situation and happy for what he tried for me, Danny did his best to help!!! What a fantastic experience from here, Premier inn Portsmouth Havant!!! Staff over whelmed work isn't your excuse for ignoring customers, I appreciate your work Lynn but not your ignorance.
AngryGherkin
While in the carpark, you get full 5G signal. As soon as you are in the rooms, you struggle to get 4G, and the WiFi is also like having is bad
Martyn Cummings
Good quality rooms, at a reasonable price. The staff are friendly and helpful.Food & drinks: Great breakfast in the beefeater.
Barbara Traveller
Good as overnight stop close to Portsmouth ferry.Hotel is in need of refurbishment, slightly run down, but no real problem.Staff as always very helpful, friendly and efficient.Food & drinks: Beefeater adjacent.
Lucy De'ath
Absolutely loved those premier inn, was very quiet room we had was a great size for two and was very clean. Great location if you're going to
Maryam Buddin
We (Myself, My Husband & My Very elderly Father Inlaw traveled from the north of England to Havant. On arrival we were greated by the most kind warm hearted lady at Reception. On booking in and finding we were on the first floor with no lift, without us asking she said "we cant have the Gentleman walking up and down the stairs and changed our room for one so close to the Main Doors.We found all Members of Staff very helpful and polite and nothing was to much trouble for them. Our Two night stay was very enjoyable With Air conditioning /Heating, Tea & Coffee facilities in the room and ensuite Bathroom.If down in the area again will definitely Book This Premier Inn.⭐⭐⭐⭐⭐Rooms: Most comfortable Night sleep.Bed and Mattress so nice as are the pillows.⭐⭐⭐⭐⭐
Michael Heavey
What a great experience. From walking in and being greeted by Ross with a smile and an 'interested' and (empathetic) attentive attitude. Was professionally good and upsold additional aspects for my stay.Food next door was better than good and the staff there were also good.Rooms: Warm and comfortable. More than enough tea/coffee and toiletries. Comfortable and warm bed What more does one need.
Didn't go into the Hotel. I met two ladies in the car park and in no time I had got what I needed and was on my way home. It was quite awkward in the car park and I had to go right in and round to get back out. I've heard that the Hotel is very reasonable and quite good!
Andy Neeson
Clean and tidy. Perfect for the one night on the way to the airport. Not exactly handy to local activities, but it was a Sunday night.Rooms: Large and spacious
Simon Keen
Very dark, and dismal room, two floors up with no lift and about as far from reception as you can get. Nice lady on reception though.Rooms: Dark and dingy.
Antony F
The room was nice and basic and very clean.The staff were very nice and helpful when checking inRooms: Nice and basic
jayne witts
Very clean,staff very helpful and friendly.Abit hilly for me to and from restaurant.Rooms: Basic,but clean.maybe add another chair we only had one.
Didn't stay, but we love it here
Our rooms 10 and 12 ground floor no heating smelt of damp stayed there 2 nights the only thing that was good was the food served by pub next door although handy to motorway it's not well signposted drinks/ vending machine empty so if you wanted some other beverage ect nothing there not the best Premier
Rooms were clean, tidy and comfortable beds, just what you need after a long drive.
I have been using premier inn all the time across the UK and loved almost everything about it, but tonight's experience was awful. When I was lying in the sofa bed and watching tv, I felt a great damp come through the bed cover underneath, feels like I was sweating from my skin contacting the bed, patch of wet even started appearing on the bed. I called for help, both staff Danny and Lynn tuned up and helped to change the bed cover. Unfortunately I tried to feel the mattress, the whole mattress was damp and moisture too, it is in un sleepable condition at all, when I reported this to the staff, Lynn become outrageous and refused to touch the mattress and keep saying it was all fine to her, I kindly ask her 3 more times, try to put your hand on it and feel yourself, she refused all and kept saying I have been on 17 hours shift and I am not doing this, you have to sleep with this and then left the door, WHAT??!! I appreciate your work and expect fair service, not your ignorance and complaining to me about your job, HOW DO YOU EXPECT ME TO SLEEP ON A DAMP BED FOR THE WHOLE NIGHT? Danny stayed on and helped me the most, we have tested the whole mattress up and down and both felt the moisture/wet even from underneath, he said tonight was fully booked and he could not swap any sofa bed or room for me, well I fully understood the situation and happy for what he tried for me, Danny did his best to help!!! What a fantastic experience from here, Premier inn Portsmouth Havant!!! Staff over whelmed work isn't your excuse for ignoring customers, I appreciate your work Lynn but not your ignorance.
While in the carpark, you get full 5G signal. As soon as you are in the rooms, you struggle to get 4G, and the WiFi is also like having is bad
Good quality rooms, at a reasonable price. The staff are friendly and helpful.Food & drinks: Great breakfast in the beefeater.
Good as overnight stop close to Portsmouth ferry.Hotel is in need of refurbishment, slightly run down, but no real problem.Staff as always very helpful, friendly and efficient.Food & drinks: Beefeater adjacent.
Absolutely loved those premier inn, was very quiet room we had was a great size for two and was very clean. Great location if you're going to
We (Myself, My Husband & My Very elderly Father Inlaw traveled from the north of England to Havant. On arrival we were greated by the most kind warm hearted lady at Reception. On booking in and finding we were on the first floor with no lift, without us asking she said "we cant have the Gentleman walking up and down the stairs and changed our room for one so close to the Main Doors.We found all Members of Staff very helpful and polite and nothing was to much trouble for them. Our Two night stay was very enjoyable With Air conditioning /Heating, Tea & Coffee facilities in the room and ensuite Bathroom.If down in the area again will definitely Book This Premier Inn.⭐⭐⭐⭐⭐Rooms: Most comfortable Night sleep.Bed and Mattress so nice as are the pillows.⭐⭐⭐⭐⭐
What a great experience. From walking in and being greeted by Ross with a smile and an 'interested' and (empathetic) attentive attitude. Was professionally good and upsold additional aspects for my stay.Food next door was better than good and the staff there were also good.Rooms: Warm and comfortable. More than enough tea/coffee and toiletries. Comfortable and warm bed What more does one need.
Restaurantji Recommends
Didn't go into the Hotel. I met two ladies in the car park and in no time I had got what I needed and was on my way home. It was quite awkward in the car park and I had to go right in and round to get back out. I've heard that the Hotel is very reasonable and quite good!
Clean and tidy. Perfect for the one night on the way to the airport. Not exactly handy to local activities, but it was a Sunday night.Rooms: Large and spacious
Very dark, and dismal room, two floors up with no lift and about as far from reception as you can get. Nice lady on reception though.Rooms: Dark and dingy.
The room was nice and basic and very clean.The staff were very nice and helpful when checking inRooms: Nice and basic
Very clean,staff very helpful and friendly.Abit hilly for me to and from restaurant.Rooms: Basic,but clean.maybe add another chair we only had one.