Shockingly under trained and under staffed. Charging more for a coffee than nearly any other Starbucks I’ve been to, this branch is out of control . 15 mins waiting for a coffee with only 4 in front of me, this place is out of control. One of the staff overheard saying she’s going to cry that’s how bad it was, the other just clueless Sort it out management
LLHarding
I was extremely impressed by how clean and fresh the Starbucks was at this service station. All the staff are very attentive and friendly which is quite unusual when you have young Saturday staff. The toilets were clean with more than 1 loo which makes a fabulous change (also unusual when run by youngsters). We certainly will visit again rather than waiting until Ripley!
Sophisticat_12
No washroom facilities and no prior notice of this on the door as you enter the premise. It only becomes apparent after you have ordered your food and drink and see the notice at the end of the service bar. When queried, a very rude and loud supposedly management person told us to try the gas station or go somewhere else. Luckily a more helpful member of staff explained better where we could find some. How this establishment is allowed to operate is anyone's guess. Even if you are desperate for refreshments or facilities, don't stop here, it's a miserable experience.
andrejW9648FG
Heating oven broken .since the 20/12/2021 and staff advised they do not know when it will be repaired . 'Its almost Xmas so do not know when it wil be repaired' 21.12.21
TheMc07
Worst customer service I have ever seen. Staff not washing hands, seemingly no assigned roles which caused chaos and all of them moaning about how long their shift was.
A Google User
Good service, efficient. Just wish you paid your taxes like everyone else...
John Matthews
23 Sept. Ridiculous wait for coffee. 20 mins. Even though busy that is way too long. No apologies for delay. Most time one person making drinks. V poor.
Jane Haynes
Starbucks bacon roll has no dairy!! Yay! Very tasty xxx
mohammedaN6739ED
Rude stuff , dirty toilet , rubbish ? coffee and milk shake, drink not hot , fly every where, not clean at all
callum fowler
Great coffee not much more can say except lovely staff thanks for love heart on my cup
Service was a little slow, but staff were friendly and helpful. The coffee itself was great!
Anna Cooper
Tuna melt thing was mostly air - no substance to it at all.\\nCoffee was OK, but hardly inspiring...\\nServed its purpose (somewhere to be for 1/2 an hour while the car charged) but absolutely no more than that.
Julie Speirs
Great drinks and nibbles. Can get busy. Phone orders can delay u even more
Shockingly under trained and under staffed. Charging more for a coffee than nearly any other Starbucks I’ve been to, this branch is out of control . 15 mins waiting for a coffee with only 4 in front of me, this place is out of control. One of the staff overheard saying she’s going to cry that’s how bad it was, the other just clueless Sort it out management
I was extremely impressed by how clean and fresh the Starbucks was at this service station. All the staff are very attentive and friendly which is quite unusual when you have young Saturday staff. The toilets were clean with more than 1 loo which makes a fabulous change (also unusual when run by youngsters). We certainly will visit again rather than waiting until Ripley!
No washroom facilities and no prior notice of this on the door as you enter the premise. It only becomes apparent after you have ordered your food and drink and see the notice at the end of the service bar. When queried, a very rude and loud supposedly management person told us to try the gas station or go somewhere else. Luckily a more helpful member of staff explained better where we could find some. How this establishment is allowed to operate is anyone's guess. Even if you are desperate for refreshments or facilities, don't stop here, it's a miserable experience.
Heating oven broken .since the 20/12/2021 and staff advised they do not know when it will be repaired . 'Its almost Xmas so do not know when it wil be repaired' 21.12.21
Worst customer service I have ever seen. Staff not washing hands, seemingly no assigned roles which caused chaos and all of them moaning about how long their shift was.
Good service, efficient. Just wish you paid your taxes like everyone else...
23 Sept. Ridiculous wait for coffee. 20 mins. Even though busy that is way too long. No apologies for delay. Most time one person making drinks. V poor.
Starbucks bacon roll has no dairy!! Yay! Very tasty xxx
Rude stuff , dirty toilet , rubbish ? coffee and milk shake, drink not hot , fly every where, not clean at all
Great coffee not much more can say except lovely staff thanks for love heart on my cup
Restaurantji Recommends
Service was a little slow, but staff were friendly and helpful. The coffee itself was great!
Tuna melt thing was mostly air - no substance to it at all.\\nCoffee was OK, but hardly inspiring...\\nServed its purpose (somewhere to be for 1/2 an hour while the car charged) but absolutely no more than that.
Great drinks and nibbles. Can get busy. Phone orders can delay u even more
The Best
Good service with a smile.
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