Costa Coffee

Unit 19, Rams Walk Shopping Centre, Petersfield
01730 266423

Recent Reviews

Bill Parker

I’ve been to loads of costas all over the place and this one again and again is without doubt the slowest …….. even with different people!!!

Mark Collier

Soooooo slow! Second time I've been here and had the same experience. Staff are polite, but in their own world spending more time talking to each other than getting on with making the drinks. I appreciate that Petersfield has a slower pace of life than the one that I'm used to, but still, basic customer service is universal. It feels as if there is no reliable mechanism for ordering a coffee; both times my order has been forgotten between till and barista. There is a lot of choice in Petersfield for coffee: I won't be back.

Stan Bartosz (flatfoot)

The service and Thier toasted cheese sandwiches were enjoyable not to mention the coffee to go with it.

Stan Bartosz

A nice stop off for Thier brand of coffee.

Christopher Sefton Bevington

I always use upstairs as it's cleaner and quieter than downstairs! Coffee is good, though the service can be patchy.

Steve Spencer

Weather was bad so chose Costa, as the nearest coffee house.

Jonathan Daley

Chronically understaffed... no clear tables....the place needs a damn good clean... we would be in no hurry to return.

Derek Bilston

Usual good quality and

Alistair Macdonald

Short staff again but the guy with the beard keeps the place going, great job. Unfortunately the owner and higher management just can't sort the lack of staff problems. How about they come in and do the washing up and help out. Never buy food as it's too expensive like the coffee.

Andrew Mullis

Saturday lunch time, really dirty, 10 trays with empty cups etc upstairs. Small swarm of flies around serving area and upstairs. Chap with beard behind laughing and making silly comments to colleagues ie don't care bordering on rude to customer waiting patiently for drink. We come here regularly but today was really poor.

Daryn Jones

Today our mother was taken ill.The staff at Costas were excellent,And so caring.They called paramedics, and closed shop for an hour.Very caring people.And thankyou fromMe and family.They cared for the people not theMoney.Daryn Jones.

Y2215VVlisag

My daughter and I always like coming here it's friendly and a nice atmosphere. Tom S was lovely, the tills were only taking cash but he made sure he made a note of our beans which was thoughtful and kind. Great customer service ?

Kazandra1

You know where you are with Costa. You know what the coffee tastes like. You know what food they serve. You won't be disappointed.

Nomadmarker

Disappointing experience, not like the usual Costa standard. Tables messy, plates not collected. I used a tissue out of my bag to wipe out table down - there wasn’t any paper napkins in sight and it was impossible to ask a member of staff behind the counter for one as there was a gathering of about 8 people waiting for orders at the serving station. Couldn’t get anywhere near. The staff member making the cold drinks was working quite slowly, constantly knocking things over. The area was messy with used jugs everywhere. I’m not sure how anyone can go any faster in those conditions. When our drinks were eventually ready after about 10 mins, our food had been sitting out on the counter surrounded by other waiting customers. Everything just seemed a bit chaotic and although I appreciate that things can get busy, it wasn’t a pleasant experience from start to finish. There were staff members with long hair that wasn’t tied up neatly, but instead had long hair trailing out and long beards without hair nets (which I have seen in other Costa’s). With that and the uncleanliness of the seating area, cutlery and counter tops, my overall impression was hygiene was not an important factor or taken seriously.

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