We called in En route, and it was lovely, exactly what you expect from a franchise type place. Friendly staff, clean areas and comfort.
Thomas V
We stopped here for cups of coffee to take with us and noted that it is similar to their stores that we se all over Europe.
Trixie5362
I walked into Costa today for a much needed drink and snack. They were very busy so I decided to join the queue with my tiny little teacup dog in my arms. She's so well behaved and no bother, when it was almost my turn the assistant made a point of telling me NO DOGS and looked at me like I had a weapon on me!! I'm disgusted, too many inconsistencies within different branches of Costa. No signage on the doors either. I was on my own and there was NO WAY I was leaving my little girl outside on her own! Considering 1 in 4 of us own a dog in the UK, these companies need to think about relaxing their policies on dogs or at least have a blanket ban so it's clear. So come on Costa, shape up
nalyani
I went there yesterday with my two kids and my childminder. We usually ordering always mini cups.As that’s more than enough for as . But yesterday there was a pakistani lady I think she kept saying we cannot sit in with take away cups we have to leave. I try to explain to her we are always been ordering minis and never had any trouble and if u are offering minis I think the customers need to have choose still to sit I. Or go away . What about people which are ordering only in take away cups ? Do the customers does not have not choose on this Costa in Shirley high street .It’s terrible customer service and there is one blond lady which always is speaks something behind . The only lovely lady is the youngest one . I use to love Costa but thinking will never return in Shirley one !
DAVIDMS20050
On my way to Solent Sky Museum and I was impressed by the write ups on this Costa branch, Decoration is a bit lighter than the dull wooden Costas in Sussex. Happy friendly young team and amazing breakfast and lunch deals not seen in West Sussex or this edge of Hants YET! I opted for a triple sandwich cheese onion, chicken & stuffing and ham salad with a flat white for £5. It would cost just under £8 in Emsworth- why? Only downside unisex loo was clean but no materials available to clean down surfaces after use. Tables and queue sensibly marked and distanced though.
Martin L
we love this costa the staff are always bright and cheerful. we dont even have to tell them how we like are coffee they always remember what we have. we hope to visit as soon as they open again after this virus. martin n helen
trafalgar169
Happy pleasant and helpful servers. Coffee was wonderful as usual and the cinnamon swirl amazing. Relaxed and un hurried.
Vivienne R
Visit this Costa regularily and always get good service.The staff remember what we drink and it is always clean. Only criticism is temperature,it is always cold winter and summer so need to keep coat on.
rachelhannahp
sat upstairs in west quay, dunno if this is the right one but great customer service from jamie- really happy and really chatty and gave me the best blueberry muffin
valerieb324
Excellent decaf coffee with almond milk served with a smile as always One of my favourite places for a break
Staff very friendly - a nice quiet coffee shop in the centre of the city.
mohamed omar
Excellent location and excellent coffee
Rob C
Lovely coffee nice settings
R0y64
Usual Costa service, good! Helpful staff. Freshly brewed barista style coffees and hot drinks. My only criticism of all Costa's is their foods are slightly over priced. Rich flavoured coffee, with costa club point scheme available if you want to collect them towards future drinks, food.
We called in En route, and it was lovely, exactly what you expect from a franchise type place. Friendly staff, clean areas and comfort.
We stopped here for cups of coffee to take with us and noted that it is similar to their stores that we se all over Europe.
I walked into Costa today for a much needed drink and snack. They were very busy so I decided to join the queue with my tiny little teacup dog in my arms. She's so well behaved and no bother, when it was almost my turn the assistant made a point of telling me NO DOGS and looked at me like I had a weapon on me!! I'm disgusted, too many inconsistencies within different branches of Costa. No signage on the doors either. I was on my own and there was NO WAY I was leaving my little girl outside on her own! Considering 1 in 4 of us own a dog in the UK, these companies need to think about relaxing their policies on dogs or at least have a blanket ban so it's clear. So come on Costa, shape up
I went there yesterday with my two kids and my childminder. We usually ordering always mini cups.As that’s more than enough for as . But yesterday there was a pakistani lady I think she kept saying we cannot sit in with take away cups we have to leave. I try to explain to her we are always been ordering minis and never had any trouble and if u are offering minis I think the customers need to have choose still to sit I. Or go away . What about people which are ordering only in take away cups ? Do the customers does not have not choose on this Costa in Shirley high street .It’s terrible customer service and there is one blond lady which always is speaks something behind . The only lovely lady is the youngest one . I use to love Costa but thinking will never return in Shirley one !
On my way to Solent Sky Museum and I was impressed by the write ups on this Costa branch, Decoration is a bit lighter than the dull wooden Costas in Sussex. Happy friendly young team and amazing breakfast and lunch deals not seen in West Sussex or this edge of Hants YET! I opted for a triple sandwich cheese onion, chicken & stuffing and ham salad with a flat white for £5. It would cost just under £8 in Emsworth- why? Only downside unisex loo was clean but no materials available to clean down surfaces after use. Tables and queue sensibly marked and distanced though.
we love this costa the staff are always bright and cheerful. we dont even have to tell them how we like are coffee they always remember what we have. we hope to visit as soon as they open again after this virus. martin n helen
Happy pleasant and helpful servers. Coffee was wonderful as usual and the cinnamon swirl amazing. Relaxed and un hurried.
Visit this Costa regularily and always get good service.The staff remember what we drink and it is always clean. Only criticism is temperature,it is always cold winter and summer so need to keep coat on.
sat upstairs in west quay, dunno if this is the right one but great customer service from jamie- really happy and really chatty and gave me the best blueberry muffin
Excellent decaf coffee with almond milk served with a smile as always One of my favourite places for a break
Restaurantji Recommends
Staff very friendly - a nice quiet coffee shop in the centre of the city.
Excellent location and excellent coffee
Lovely coffee nice settings
Usual Costa service, good! Helpful staff. Freshly brewed barista style coffees and hot drinks. My only criticism of all Costa's is their foods are slightly over priced. Rich flavoured coffee, with costa club point scheme available if you want to collect them towards future drinks, food.
Can't beat a good coffee and nice to chat