The building is small and customers are a little on top of each other, which I don't like at all, especially when they are constantly coughing without coughing into their arm, or a tissue but openly all over the area they are occupying.When we arrived we had to walk in through a smell of cigarettes from people on tables just outside the entrance.The staff were all absolutely fabulous, helpful, friendly, knowledgeable, unfortunately the toilets were not great, the accessible toilet had what I would like to think was water all over the floor, there is a table literally outside the toilet door, where people are sat eating and drinking, which is a hygiene nightmare, and the smell from the toilets is a very musty, damp, old building kind of smell alongside obvious toilet kind of smells, not ideal at all, and I believe there should not be a table right outside the door.The staff were great 5/5, the building 3/5 for accessibility, the toilets 2/5 for accessibility, 0/5 for cleanliness & if I could give -5 for having a table right outside the door, literally opposite the toilet itself, should be moved immediately.
Sam
Another Costa take looks like it hasn't been updated since the 1980's. Drab interior and compared to the food you get in Café Nero, Starbucks, Pret or any of the independents it's just pretty bland. The coffee is neither good or bad but I really don't know how Costa is still going.
Kim Snow
Stopped in here which l rarely do to kill time before an appointment. Lovely chap serving. Nice hot chocolate.
liam mCcarthy
I believe there to be a VERY HIGH risk of Hampshire Police fabricating evidence. As explained before, my phone has not been in my possession as I left it with St. James food bank to charge. When I collected it at 3pm, the phone was on. My battery was at 87% so I turned it off to see if it automatically turns back on at 100%, and it doesn't.
Roger S
There is not a single member of staff here that isn't helpful or cheerful. Best Costa in Southampton by a long chalk.
Susan Meadows
Great Costa busy at times but staff work quickly to serve customers whilst being friendly and helpful. Good manager clean
Catherine O'Brien
Very happy staff. The toilets need attending. A bit of checking.
Steven
Decent coffee , nice place to chill
Jayy H
Went in with my assistance dog and wasn’t challenged at all, the woman asked then accepted she was a working assistance dog and left us be.
The best flat white and chai latte I ever had, the staff is very good and makes us feel welcome.New brunette supervisor works very well. It was a really nice experience to be there.
Trevor Poole
As expected, good. Staff excellent
Paul Bailey
Great little Costa. Great staff very efficient and friendly. The store is quite noisy due to hard furniture and walls so not necessarily good for peace and quiet!
Sharls Medium Frater
My local. lovely friendly staff!The best coffee in Shirley.
Rebecca Wallace
This is one of my favourite places for coffee.The staff are friendly and have friendly banter with the customers and their colleagues.
Great staff always
The building is small and customers are a little on top of each other, which I don't like at all, especially when they are constantly coughing without coughing into their arm, or a tissue but openly all over the area they are occupying.When we arrived we had to walk in through a smell of cigarettes from people on tables just outside the entrance.The staff were all absolutely fabulous, helpful, friendly, knowledgeable, unfortunately the toilets were not great, the accessible toilet had what I would like to think was water all over the floor, there is a table literally outside the toilet door, where people are sat eating and drinking, which is a hygiene nightmare, and the smell from the toilets is a very musty, damp, old building kind of smell alongside obvious toilet kind of smells, not ideal at all, and I believe there should not be a table right outside the door.The staff were great 5/5, the building 3/5 for accessibility, the toilets 2/5 for accessibility, 0/5 for cleanliness & if I could give -5 for having a table right outside the door, literally opposite the toilet itself, should be moved immediately.
Another Costa take looks like it hasn't been updated since the 1980's. Drab interior and compared to the food you get in Café Nero, Starbucks, Pret or any of the independents it's just pretty bland. The coffee is neither good or bad but I really don't know how Costa is still going.
Stopped in here which l rarely do to kill time before an appointment. Lovely chap serving. Nice hot chocolate.
I believe there to be a VERY HIGH risk of Hampshire Police fabricating evidence. As explained before, my phone has not been in my possession as I left it with St. James food bank to charge. When I collected it at 3pm, the phone was on. My battery was at 87% so I turned it off to see if it automatically turns back on at 100%, and it doesn't.
There is not a single member of staff here that isn't helpful or cheerful. Best Costa in Southampton by a long chalk.
Great Costa busy at times but staff work quickly to serve customers whilst being friendly and helpful. Good manager clean
Very happy staff. The toilets need attending. A bit of checking.
Decent coffee , nice place to chill
Went in with my assistance dog and wasn’t challenged at all, the woman asked then accepted she was a working assistance dog and left us be.
Restaurantji Recommends
The best flat white and chai latte I ever had, the staff is very good and makes us feel welcome.New brunette supervisor works very well. It was a really nice experience to be there.
As expected, good. Staff excellent
Great little Costa. Great staff very efficient and friendly. The store is quite noisy due to hard furniture and walls so not necessarily good for peace and quiet!
My local. lovely friendly staff!The best coffee in Shirley.
This is one of my favourite places for coffee.The staff are friendly and have friendly banter with the customers and their colleagues.