Cannot comment on food or service. Closed. Atmosphere: the outside is a building site. Some outside seating next to a wooden building board with the noise of the business next doors extractor fans. Updating opening hours on Google only takes a couple of minutes. Wasted journey for us.
Carol Waight
What a shambles so bad it was laughable. Totally unprepared and under staffed, luckily we had time on our side and did eventually get seated despite having pre booked. 20 mins later the very stressed out crying waitress took our order and brought our wine, then it took over an hour to get our very average food order. Unfortunately as it was a pre Take That concert day everywhere else was fully booked so we just had to wait it out and hope we got fed. Terrible experience won't be going back there in a hurry.
Rhea Openshaw
We booked in for 3pm. We arrived and was told that we could have the table for 90mins. Not a problem we thought, we could not have been more wrong. We were taken to our table which was not laid and given no menus. After a while we went to ask for menus and got our own cutlery. We sat waiting for someone to take our order and no one came. My mum went to the bar to order drinks in the meantime. They didn't come. We asked if someone was taking food orders at the table and was told he was too busy. He said it would be quicker to order at the bar. It wasn't. By this point we had been there for 40 mins. Still no drinks. Asked about the drinks order which still wasn't with us. He read back the order which was completely wrong. Our drinks finally came and cocktails you would describe as poor at best. We could see food was sitting waiting to go out and after over an hour we asked about our starters and was told there were 4 tickets in front of ours. The starters finally came out after 1 hour 15 mins from arrival. We cancelled the mains and left.There were staff working hard but seemed to be busy fools. One particular lady was lazy. She seemed to be trying to look busy whilst doing nothing at all. There was no direction, no leadership. There was no customer service at all and the restaurant was only about half full. Staff were all busy behind the bar and no one in the restaurant. The man who served us was extremely apologetic but we left so disappointed.
Millie Goodwin
as much as the food was lovely the service was dreadful. Food delivered an hour later than promised- as a pre order group its poor. To add to this the bar staff were not even contributing to the delivery of food, our own group were delivering the food. To do this, on a pre order is outrageous. We expected better.the food was lovely and hot, but overpriced and slow- we expected more
Lee Burman
Went for lunch on 19th March. Restaurant was empty but we were shown to a table, not taking advantage of the limited view of the marina,so looking at the car park. Which was unfortunately due to scaffolding in place for works above the restaurant by who I assume was the manager as the workmen plastering the ceiling were appropriately dressed to identify their task while the manager was not wearing company specific smart clothes to help promote his position. Glasses & cutlery was dirty, which surprised as we weren't in a greasy spoon cafe. Food was ok, served quickly and hot as we were the only diners. I've been here twice before but based on this visit I will never return.
Anneli Pacheco
Went for lunch on mother's day, the food was good, service was great, just a shame that it was covered in scaffolding on the outside, there would have been a lovely view otherwise.
Ashley Ellis
The food and drink was very good, the service less so. There were two members of staff on during the evening and didn't seem completely happy, they weren't rushed off their feet either as there was only 4 (from memory) other tables in during the time I visited. They didn't seem proactive and looked miserable, we weren't even offered desserts when we finished our mains either. For this reason, we got up and left to go for dessert and a few more drinks elsewhere. Shame, as the service previously has been good, this was the only let down.
kacey mico
lovely service, and amazing food x
Emma
Absolutely awful service. I accept the staff were busy but they were unnecessarily rude when we politely requested things like ketchup for chips & the rest of the order. Really ruins the
Catherine O'Driscoll
Room for improvement on the food (expensive nachos) and speed of service. Bar staff were nice but new and slow which held us up repeatedly which was a shame as it was a party. The two who were serving both seemed new - they needed backup from more experienced staff.
My daughter took me here for a birthday treat. We experienced really great quality food, friendly staff, and a very nice view to the marina despite the scaffolding which currently covers the window frontage.The butternut curry was delicious. Service was excellent and everyone was so friendly . The two for one expresso martini cocktails were a nice after dinner treat.Beautifully furnished surroundings spotlessly clean, a very pleasant environment and a great afternoon, we will definitely visit again .
Blood_AngelXo
Disgusting how they treat the staff not trained properly and under paid. Constant deductions for things that are not the staffs fault new owners are a disgrace!
Ruth Carnall
We reserved in advance and were seated at the table we requested.We were welcomed by smiley staff as we entered the restaurant.We were not rushed to order.We requested slight changes to the menu - all of which were obligedThe staff were not overpowing but they kept an eye on usThe staff were lovelyThe food was lovelyThe restaurant was a lovely tempartureThe toilets were cleanEverything was perfect and we cant wait to returnParking: car park was close by and was very reasonable price £4 for 4 hours
Ahmad Al-Husaini
The food was great. We loved it. However, the brownie dessert was a miss in our opinion. But the service was great, even though slow at times.
James Roney
Treated my daughters to a meal out tonight. Very pleased with the experience. Was welcomed on arrival, the atmosphere was pleasant and the restaurant clean and well presented. Service was not rushed and paced perfectly. We had starters, mains and deserts....none of which I could fault. Fantastic night out. We were served by Michaela who was very helpful and informative and made sure we were looked after. Would definitely recommend.
Cannot comment on food or service. Closed. Atmosphere: the outside is a building site. Some outside seating next to a wooden building board with the noise of the business next doors extractor fans. Updating opening hours on Google only takes a couple of minutes. Wasted journey for us.
What a shambles so bad it was laughable. Totally unprepared and under staffed, luckily we had time on our side and did eventually get seated despite having pre booked. 20 mins later the very stressed out crying waitress took our order and brought our wine, then it took over an hour to get our very average food order. Unfortunately as it was a pre Take That concert day everywhere else was fully booked so we just had to wait it out and hope we got fed. Terrible experience won't be going back there in a hurry.
We booked in for 3pm. We arrived and was told that we could have the table for 90mins. Not a problem we thought, we could not have been more wrong. We were taken to our table which was not laid and given no menus. After a while we went to ask for menus and got our own cutlery. We sat waiting for someone to take our order and no one came. My mum went to the bar to order drinks in the meantime. They didn't come. We asked if someone was taking food orders at the table and was told he was too busy. He said it would be quicker to order at the bar. It wasn't. By this point we had been there for 40 mins. Still no drinks. Asked about the drinks order which still wasn't with us. He read back the order which was completely wrong. Our drinks finally came and cocktails you would describe as poor at best. We could see food was sitting waiting to go out and after over an hour we asked about our starters and was told there were 4 tickets in front of ours. The starters finally came out after 1 hour 15 mins from arrival. We cancelled the mains and left.There were staff working hard but seemed to be busy fools. One particular lady was lazy. She seemed to be trying to look busy whilst doing nothing at all. There was no direction, no leadership. There was no customer service at all and the restaurant was only about half full. Staff were all busy behind the bar and no one in the restaurant. The man who served us was extremely apologetic but we left so disappointed.
as much as the food was lovely the service was dreadful. Food delivered an hour later than promised- as a pre order group its poor. To add to this the bar staff were not even contributing to the delivery of food, our own group were delivering the food. To do this, on a pre order is outrageous. We expected better.the food was lovely and hot, but overpriced and slow- we expected more
Went for lunch on 19th March. Restaurant was empty but we were shown to a table, not taking advantage of the limited view of the marina,so looking at the car park. Which was unfortunately due to scaffolding in place for works above the restaurant by who I assume was the manager as the workmen plastering the ceiling were appropriately dressed to identify their task while the manager was not wearing company specific smart clothes to help promote his position. Glasses & cutlery was dirty, which surprised as we weren't in a greasy spoon cafe. Food was ok, served quickly and hot as we were the only diners. I've been here twice before but based on this visit I will never return.
Went for lunch on mother's day, the food was good, service was great, just a shame that it was covered in scaffolding on the outside, there would have been a lovely view otherwise.
The food and drink was very good, the service less so. There were two members of staff on during the evening and didn't seem completely happy, they weren't rushed off their feet either as there was only 4 (from memory) other tables in during the time I visited. They didn't seem proactive and looked miserable, we weren't even offered desserts when we finished our mains either. For this reason, we got up and left to go for dessert and a few more drinks elsewhere. Shame, as the service previously has been good, this was the only let down.
lovely service, and amazing food x
Absolutely awful service. I accept the staff were busy but they were unnecessarily rude when we politely requested things like ketchup for chips & the rest of the order. Really ruins the
Room for improvement on the food (expensive nachos) and speed of service. Bar staff were nice but new and slow which held us up repeatedly which was a shame as it was a party. The two who were serving both seemed new - they needed backup from more experienced staff.
Restaurantji Recommends
My daughter took me here for a birthday treat. We experienced really great quality food, friendly staff, and a very nice view to the marina despite the scaffolding which currently covers the window frontage.The butternut curry was delicious. Service was excellent and everyone was so friendly . The two for one expresso martini cocktails were a nice after dinner treat.Beautifully furnished surroundings spotlessly clean, a very pleasant environment and a great afternoon, we will definitely visit again .
Disgusting how they treat the staff not trained properly and under paid. Constant deductions for things that are not the staffs fault new owners are a disgrace!
We reserved in advance and were seated at the table we requested.We were welcomed by smiley staff as we entered the restaurant.We were not rushed to order.We requested slight changes to the menu - all of which were obligedThe staff were not overpowing but they kept an eye on usThe staff were lovelyThe food was lovelyThe restaurant was a lovely tempartureThe toilets were cleanEverything was perfect and we cant wait to returnParking: car park was close by and was very reasonable price £4 for 4 hours
The food was great. We loved it. However, the brownie dessert was a miss in our opinion. But the service was great, even though slow at times.
Treated my daughters to a meal out tonight. Very pleased with the experience. Was welcomed on arrival, the atmosphere was pleasant and the restaurant clean and well presented. Service was not rushed and paced perfectly. We had starters, mains and deserts....none of which I could fault. Fantastic night out. We were served by Michaela who was very helpful and informative and made sure we were looked after. Would definitely recommend.