Restaurant here was a shocking experience and I have nothing positive to say. The hotel is always nice and clean rooms.Food & drinks: Expensive drinks and food okay but restaurant staff shocking.
Sailing Etchells
The check in machine took my payment but didn’t produce a room key, it’s quite visible on my online bank app, the manager made me pay again and refused to refund the first payment, promised in the morning if my bank shows two payments he would refund one, he didn’
Robert Osborn
Great hotel staff friendly and professional.
diana cotterill
Very friendly staff, especially jonathon.
mev202
Rooms are getting tired, check in took far too long as the machines were broken, drinks are stupidly expensive. £13 for a pint and a glass of wine. Bed was comfortable.
Robert Earl-Clarke
Nice pleasant stay only issue is the bar service is so slowRooms: Cheap cheerful cleanFood & drinks: Cold drinks , hot basic food service is shocking slow
Russell Binley
Hotels restaurant was very poor food was
Garry Gilbert
Very handy for the airport, reception area a bit grim and not very welcoming, whole place feels a bit tired and in need of update.
Gary Law
It's the ideal hotel if you have to stay overnight for an early flight.. from door to terminal is about 2.5 minutes. Prices are about right for an airport hotel also.Rooms: Basic room with bath and shower.. bath is a bonus in a hotel nowadays.
Jane Kalnins
You know what to expect when you book a Premier Inn and this one was exactly what we expected....clean and comfortable. Tge staff were friendly and the location was perfect for our needs.Rooms: Clean and comfortable.Food & drinks: Handy restaurant and bar.
Stayed here between Christmas and New year 2023. Worst hotel we have ever experienced!!Appalling !! Very dirty, sticky floors, bedrooms damp wet dog smell, shower wall attachments hanging off wall ,corridors and stairwells dirty and full of leaves.Reception staff during our stay unprofessional, rude, unwelcoming.The most professional, helpful, happy members of staff were Syful Islam and duty manager Dave.
Dancefmlive (Mr Gee)
My first impressions is the Premier Inn is so easy to get to step off the train at Southampton Airport Parkway and the hotel is literally a stone
shelley pratley
The staff here make the stay. They are seriously overworked but do everything they can to make your stay enjoyable, they are brilliant ?
David Middleton
Busy place, managed to park (you have to pay by card, it isn't premier inns carpark)The food was good.The location for me was great for my onward journey.
Benjamin
Stayed for 2 nights. On my second night a staff member walked in my room at 2:30am - couldn’t sleep until 5:30.After paying g for parking, the machine didn’t give me a receipt to be reimbursed. Now I’ve been waiting in the reception for 8 minutes waiting for a staff member.
Restaurant here was a shocking experience and I have nothing positive to say. The hotel is always nice and clean rooms.Food & drinks: Expensive drinks and food okay but restaurant staff shocking.
The check in machine took my payment but didn’t produce a room key, it’s quite visible on my online bank app, the manager made me pay again and refused to refund the first payment, promised in the morning if my bank shows two payments he would refund one, he didn’
Great hotel staff friendly and professional.
Very friendly staff, especially jonathon.
Rooms are getting tired, check in took far too long as the machines were broken, drinks are stupidly expensive. £13 for a pint and a glass of wine. Bed was comfortable.
Nice pleasant stay only issue is the bar service is so slowRooms: Cheap cheerful cleanFood & drinks: Cold drinks , hot basic food service is shocking slow
Hotels restaurant was very poor food was
Very handy for the airport, reception area a bit grim and not very welcoming, whole place feels a bit tired and in need of update.
It's the ideal hotel if you have to stay overnight for an early flight.. from door to terminal is about 2.5 minutes. Prices are about right for an airport hotel also.Rooms: Basic room with bath and shower.. bath is a bonus in a hotel nowadays.
You know what to expect when you book a Premier Inn and this one was exactly what we expected....clean and comfortable. Tge staff were friendly and the location was perfect for our needs.Rooms: Clean and comfortable.Food & drinks: Handy restaurant and bar.
Restaurantji Recommends
Stayed here between Christmas and New year 2023. Worst hotel we have ever experienced!!Appalling !! Very dirty, sticky floors, bedrooms damp wet dog smell, shower wall attachments hanging off wall ,corridors and stairwells dirty and full of leaves.Reception staff during our stay unprofessional, rude, unwelcoming.The most professional, helpful, happy members of staff were Syful Islam and duty manager Dave.
My first impressions is the Premier Inn is so easy to get to step off the train at Southampton Airport Parkway and the hotel is literally a stone
The staff here make the stay. They are seriously overworked but do everything they can to make your stay enjoyable, they are brilliant ?
Busy place, managed to park (you have to pay by card, it isn't premier inns carpark)The food was good.The location for me was great for my onward journey.
Stayed for 2 nights. On my second night a staff member walked in my room at 2:30am - couldn’t sleep until 5:30.After paying g for parking, the machine didn’t give me a receipt to be reimbursed. Now I’ve been waiting in the reception for 8 minutes waiting for a staff member.