Manager is an inappropriate predator owner been alerted to his behaviour multiple times and isn't interested in who he has working for him at as long as he has minimal involvement in the daily running of his business lazy manAvoid the food and certainly avoid working hereOwner will probably try sweep this under the rug as he has multiple times bad plan David
Linda Stowbridge
Pizza smelled like jerk chicken when it was supposed to be
James parkes
Manager seems quite inappropriate with the staff overheard whilst collecting made me quite uncomfortable myself won't be using them againShouldnt be allowed in the work environment especially given his size compared to some of the clearly young
Ian Webb
Good quality food and good service
Pepperrell Designs
Tonight's pizza was excellent ?
Matt Purkis
Every time we use this place they send the wrong order. They have sent me real meat pizzas before despite me being vegetarian and missed out a whole pizza. This time I've ordered a pizza and received the wrong one with ingredients I can't eat. Done giving them second chances.
Richard
I tried to order delivery pizza from the app but for some unknown reason the ordering process failed four separate times yet I was still charged four times (over £100) as I'd authorised my bank to make the payments and the process had failed on Pizza Hut's final ordering stage. Obviously I was worried as I had no food and had paid over £100 so I called the store and Neil, the manager at the Waterlooville store in Hants, looked into it and eventually offered to cover the cost of my pizza order if I could drive the short distance to his store. I did so and what a great guy he was. I got my pizza order cooked fresh and bottle of Pepsi Max thrown in all for free! Thankfully, my money was refunded next day as it had only been 'pending'. Thank you for turning a really frustrating experience into a positive Neil. 10/10
Darren Ford
Delivered pizza wrong twice and they get a Neanderthal who looks like he dropped it to deliver. Avoid Havant Pizza Hut. Chef seems to be a moron and they don’t care on a Sunday by the looks of it. They couldn’t care less about a refund so fighting for that now.
Ripbozo
So me and my family decide to order a pizza hut for us. Food arrived cold and missing a pizza so we ring up and they give us £20 credit. Used it a few weeks later, missing yet another pizza and we couldn't phone them (having rung them over 30 times), ending in us having to go down and use the credit. Recieved £30 credit for the troubles, trying to use it today having rung the place over 40 times and no answer. They will screw up your order, 'compensate' you but good luck ringing through to actually use it. Would love to speak to the manager or a higher-up as at times it feels like they are taking the mick, over 80 phone calls and not one answered. Read other reviews concerning the aforementioned hut and read alot about 'incapable' and 'amateur' staff and it would seem these reviews don't lie. Need to be sorted asap as this has now ruined 3 nights (including Christmas eve) where we spend hours calling the same number.
So me and my family decide to order a pizza hut for us. Food arrived cold and missing a pizza so we ring up and they give us £20 credit. Used it a few weeks later, missing yet another pizza and we couldn't phone them (having rung them over 30 times), ending in us having to go down and use the credit. Recieved £30 credit for the troubles, trying to use it today having rung the place over 40 times and no answer. They will screw up your order, 'compensate' you but good luck ringing through to actually use it. Would love to speak to the manager or a higher-up as at times it feels like they are taking the mick, over 80 phone calls and not one answered. Read other reviews concerning the aforementioned hut and read alot about 'incapable' and 'amateur' staff and it would seem these reviews don't lie. Need to be sorted asap as this has now ruined 3 nights (including Christmas eve) where we spend hours calling the same number.
Jack Walsh
Do not answer phone past 8pm. When food arrived - 3 times - it was either cold, things missing or took 2 hours. Avoid Pizza Hut Cowplain like the plague. Dominos just up the road and much better.
Tracey Anderson
Popped in after having had a bit of a rough few days… customer service A+ cheered us right up and gave us faith in human kind once again !
Jason Power
Great food great staff they go the extra mile! Glad they've re instated half and half pizzas
Great place good
Manager is an inappropriate predator owner been alerted to his behaviour multiple times and isn't interested in who he has working for him at as long as he has minimal involvement in the daily running of his business lazy manAvoid the food and certainly avoid working hereOwner will probably try sweep this under the rug as he has multiple times bad plan David
Pizza smelled like jerk chicken when it was supposed to be
Manager seems quite inappropriate with the staff overheard whilst collecting made me quite uncomfortable myself won't be using them againShouldnt be allowed in the work environment especially given his size compared to some of the clearly young
Good quality food and good service
Tonight's pizza was excellent ?
Every time we use this place they send the wrong order. They have sent me real meat pizzas before despite me being vegetarian and missed out a whole pizza. This time I've ordered a pizza and received the wrong one with ingredients I can't eat. Done giving them second chances.
I tried to order delivery pizza from the app but for some unknown reason the ordering process failed four separate times yet I was still charged four times (over £100) as I'd authorised my bank to make the payments and the process had failed on Pizza Hut's final ordering stage. Obviously I was worried as I had no food and had paid over £100 so I called the store and Neil, the manager at the Waterlooville store in Hants, looked into it and eventually offered to cover the cost of my pizza order if I could drive the short distance to his store. I did so and what a great guy he was. I got my pizza order cooked fresh and bottle of Pepsi Max thrown in all for free! Thankfully, my money was refunded next day as it had only been 'pending'. Thank you for turning a really frustrating experience into a positive Neil. 10/10
Delivered pizza wrong twice and they get a Neanderthal who looks like he dropped it to deliver. Avoid Havant Pizza Hut. Chef seems to be a moron and they don’t care on a Sunday by the looks of it. They couldn’t care less about a refund so fighting for that now.
So me and my family decide to order a pizza hut for us. Food arrived cold and missing a pizza so we ring up and they give us £20 credit. Used it a few weeks later, missing yet another pizza and we couldn't phone them (having rung them over 30 times), ending in us having to go down and use the credit. Recieved £30 credit for the troubles, trying to use it today having rung the place over 40 times and no answer. They will screw up your order, 'compensate' you but good luck ringing through to actually use it. Would love to speak to the manager or a higher-up as at times it feels like they are taking the mick, over 80 phone calls and not one answered. Read other reviews concerning the aforementioned hut and read alot about 'incapable' and 'amateur' staff and it would seem these reviews don't lie. Need to be sorted asap as this has now ruined 3 nights (including Christmas eve) where we spend hours calling the same number.
Restaurantji Recommends
So me and my family decide to order a pizza hut for us. Food arrived cold and missing a pizza so we ring up and they give us £20 credit. Used it a few weeks later, missing yet another pizza and we couldn't phone them (having rung them over 30 times), ending in us having to go down and use the credit. Recieved £30 credit for the troubles, trying to use it today having rung the place over 40 times and no answer. They will screw up your order, 'compensate' you but good luck ringing through to actually use it. Would love to speak to the manager or a higher-up as at times it feels like they are taking the mick, over 80 phone calls and not one answered. Read other reviews concerning the aforementioned hut and read alot about 'incapable' and 'amateur' staff and it would seem these reviews don't lie. Need to be sorted asap as this has now ruined 3 nights (including Christmas eve) where we spend hours calling the same number.
Do not answer phone past 8pm. When food arrived - 3 times - it was either cold, things missing or took 2 hours. Avoid Pizza Hut Cowplain like the plague. Dominos just up the road and much better.
Popped in after having had a bit of a rough few days… customer service A+ cheered us right up and gave us faith in human kind once again !
Great food great staff they go the extra mile! Glad they've re instated half and half pizzas
Last 2 pizza's was cold waste of money