Good café Nero, staff are friendly and knowledgeable. Everything is clean and then tend to have all options for drinks and food available. However one gripe I have is that they regularly forget to add the 'gold stamp' for using your own cup. Whilst obviously not a big deal, but if they find a way to encourage patrons to bring their own cup is to offer getting a free coffee twice as quick, then I would hope that this is remembered by staff, however there have been many occasions over the last year where this hasn't happened. A gentle reminder to the staff would be greatly appreciated.
Scott K
Good coffee and cake, what else do you need!
nick condon
Always received great service from staff…nice cool vibe for a chain -and lots of….DOGS!!!
Leeefc
Went to buy a lemon meringue , they charge £3:90 for a piece of meringue, not much bigger than a stick of KitKat ?♂️?♂️absolutely daylight robbery at its best !!!
John Gregory
Don't let the long queue fool you as 1, very quick service, and 2, there was plenty of seating at the back.
Dave Wenden
Everything was good apart from the toilets wasn't very nice to
Ewelina Kowalczyk
Most horrible cafe I've ever been to.Very poorly organised service, I spend there 40 minutes waiting to be served, one person was making drinks and at the till, the other 2 ladies pretending to be busy but basically doing nothing. I could not belive my eyes, this place needs a proper management, not mention the fact of dirty tables and filthy toilets. Avoid this place!
Janet Lacey
Just had coffee but it was good.
Petra Škulová
Really nice branch, however the staff didn't really have proper training. Ordered the new Panettone Latte to give it a try. However it looked nothing like on the picture - no cream, no sprinkles, no syrup - I was given literally plain latte which I simply overpaid. It was take away so I found out late so couldn't really swap for new one or get refund. Such a shame.
Miss Jess
Yay! A dog friendly cafe! With doggy treats for my best mate, Reggie.Had a lovely skinny atte and a pork and pancetta sausage roll (highly recommended).Come on in and warm up from the cold winter mornings.Welcomed warmly and Reggie got some love from the staff too.
Poor quality drinks. Not like other Neros. Staff didn't even wanted to replace drinks.
Andrew and Deborah Drury
I purchased a focaccio, a slice of lemon meringue cheesecake, and a large latte.The service was swift, bearing in mind that there was a queue to the door. However, I was treated courteously.The environment was good for those people who were in groups or who had arrived as individuals (I fell into the latter category). I felt quite at ease reading a book whilst passing the odd comment with fellow customers.
simon w
Fantastic coffee and excellent service, would recommend to anyone visiting Winchester. Need to write 100 characters so filling the space…
phillip chandler
Nice large coffee and buzzy atmosphere. Sorry to say place badly let down by grubby serving tray, dirty spoons and cleanliness of toilets with filthy overflowing bin and member of staffs dismissive attitude when told about it.
James Kirby
Nice seating area with soft seats and sofas but far too warm to be comfortable.
Good café Nero, staff are friendly and knowledgeable. Everything is clean and then tend to have all options for drinks and food available. However one gripe I have is that they regularly forget to add the 'gold stamp' for using your own cup. Whilst obviously not a big deal, but if they find a way to encourage patrons to bring their own cup is to offer getting a free coffee twice as quick, then I would hope that this is remembered by staff, however there have been many occasions over the last year where this hasn't happened. A gentle reminder to the staff would be greatly appreciated.
Good coffee and cake, what else do you need!
Always received great service from staff…nice cool vibe for a chain -and lots of….DOGS!!!
Went to buy a lemon meringue , they charge £3:90 for a piece of meringue, not much bigger than a stick of KitKat ?♂️?♂️absolutely daylight robbery at its best !!!
Don't let the long queue fool you as 1, very quick service, and 2, there was plenty of seating at the back.
Everything was good apart from the toilets wasn't very nice to
Most horrible cafe I've ever been to.Very poorly organised service, I spend there 40 minutes waiting to be served, one person was making drinks and at the till, the other 2 ladies pretending to be busy but basically doing nothing. I could not belive my eyes, this place needs a proper management, not mention the fact of dirty tables and filthy toilets. Avoid this place!
Just had coffee but it was good.
Really nice branch, however the staff didn't really have proper training. Ordered the new Panettone Latte to give it a try. However it looked nothing like on the picture - no cream, no sprinkles, no syrup - I was given literally plain latte which I simply overpaid. It was take away so I found out late so couldn't really swap for new one or get refund. Such a shame.
Yay! A dog friendly cafe! With doggy treats for my best mate, Reggie.Had a lovely skinny atte and a pork and pancetta sausage roll (highly recommended).Come on in and warm up from the cold winter mornings.Welcomed warmly and Reggie got some love from the staff too.
Restaurantji Recommends
Poor quality drinks. Not like other Neros. Staff didn't even wanted to replace drinks.
I purchased a focaccio, a slice of lemon meringue cheesecake, and a large latte.The service was swift, bearing in mind that there was a queue to the door. However, I was treated courteously.The environment was good for those people who were in groups or who had arrived as individuals (I fell into the latter category). I felt quite at ease reading a book whilst passing the odd comment with fellow customers.
Fantastic coffee and excellent service, would recommend to anyone visiting Winchester. Need to write 100 characters so filling the space…
Nice large coffee and buzzy atmosphere. Sorry to say place badly let down by grubby serving tray, dirty spoons and cleanliness of toilets with filthy overflowing bin and member of staffs dismissive attitude when told about it.
Nice seating area with soft seats and sofas but far too warm to be comfortable.