Decent coffee as always in Costa. Huge queue and nowhere to sit as it was full. Christmas Market was on and it was a Wednesday.....possibly just picked a very busy time. I'm sure ordinarily it's a great store - one of the biggest I've visited for coffee. My takeaway latte and Christmas pie were well needed.
Guy B
Popped in on a cold November morning for a cuppa... Tea & coffee all good.. Toilets were filthy, furniture ripped, worn out & dirty and spoons looked like they needed a good wash...
ianb111
Coffee from chain High Street chains can be a bit of hit and miss. I entered very late in the afternoon, but the friendly staff still took the time to take my order. All I was after was a decent cappuccino, which is what I was served. It was clear that the staff were getting ready to close for the evening, but they did not hurry me in any way.
Andrew George
Staff are really friendly, but at times can be stretched with the staff shortages. They are doing really well though and make great coffee. A little dull inside could do with a tad brightening
Barb Butterfield
Unisex toilet area needed servicing. Wet and paper on floor .Coffees and servery service brilliant.
Sallie Crownson
Really tatty. Could do with an upgrade. The China could do with a good scrub too.
Christopher Sanders
I hope the management of Costa read this. There was one single member of staff available after 2 other employees didn't show up. The gentleman in charge was incredible. I was there for 4 hours working on my laptop while he was constantly serving without a 1 min break for fresh air. Never complained in front of the customers about his predicament - just soldiered on. I can't remember his name - but I imagine he is a manager of sorts as he had keys to open up - but he deserves a raise. On the other hand however; you need to find employees who are reliable, because a lot of customers turned away after seeing the lengthy line forming and the number of dirty plates and cups building up on the tables due to their being no one available to clean up. Well done sole employee for your incredible effort that day.
Adel “joker” Sefer
I cant belive that this Costa is not been shut down by an inspection....the building needs renovation, furniture needs to be replaced, walls could use some new paint.... i never been in a Costa like this....there are flies everywhere...there is a smell close to their kitchen....like rotten milk, wich probably explains the flies....desk where dirty, with drink staines on them, sofa is ripped, floor is in terrible condition.....like guys i been in many Costas , but never encountered a place like this...if anyone been in Costa at Newbury, that place is clean, well decorated, its a pleasure just to have a seat there.....highly recommend that place tho!this is an embarrassment for the Costa brand.....management pls do something
Joyce Manley
Coffee was fine and service very friendly but chairs were dirty and full of stains Toilet wasn't very pleasant to use, wet floor and no toilet tissue available.
This is a review for the Costa at Weeke Gate, Stoney Lane, which doesn't appear to have its own Tripdavisor entry. My complaint is not with the staff who are always obliging whether it's busy or quiet. No, my problem is with the coffee, which must apply to all Costas. Here's what their website says: "In early 2023, we improved its strength and taste by roasting our beans for just that little bit longer. This subtle change resulted in a more intense blend without losing its smooth taste we know you love. It's bolder, smoother, tastier, better." A survey by Which? published in February 2023 revealed that a medium cappuccino in Costa had 100mg of caffeine. As for my wife and me, we've recently come away from our regular post-shopping coffee at Costa in Weeke feeling wired, hyped up and in need of a couple of glasses of water as soon as we got home. It's happened twice in succession, so it looks like the end of the road from now on.
jim moody
Grubby and dirty place, staff pleasant but it needs urgently updating
Maria Stubbs
Met friends for a coffee. Great location and friendly staff.
saragiesta
Very poor service, I work in hospital and he have 30 minutes break. Today I went to buy a cheese and ham toast and after went on little shop to buy a could drink. I wait long time, I rang the bell for 3 times and i was completed ignored. I left without a drink and the toast was no toast anymore. Terrible service today.
Marc Amron
Disorganised Chaos. Lovely polite staff but no clue of what they’re doing. The poor girl on the till must have been in training but no badge in to let customers know that. Everyone seemed to be waiting an age for their drinks, one had waited 15 mins for a cold latte takeaway, once she had been served. On the plus side when we finally sat down with our drinks 20 mins later the coffee made by the barista maestro was excellent , good job that Costa has good training on the drinks side of things. Only in Winchester for the weekend, not impressed overall which is a shame, I’m a huge Costa fan usually
Just coffee, but friendly staff,nice atmosphere.
Decent coffee as always in Costa. Huge queue and nowhere to sit as it was full. Christmas Market was on and it was a Wednesday.....possibly just picked a very busy time. I'm sure ordinarily it's a great store - one of the biggest I've visited for coffee. My takeaway latte and Christmas pie were well needed.
Popped in on a cold November morning for a cuppa... Tea & coffee all good.. Toilets were filthy, furniture ripped, worn out & dirty and spoons looked like they needed a good wash...
Coffee from chain High Street chains can be a bit of hit and miss. I entered very late in the afternoon, but the friendly staff still took the time to take my order. All I was after was a decent cappuccino, which is what I was served. It was clear that the staff were getting ready to close for the evening, but they did not hurry me in any way.
Staff are really friendly, but at times can be stretched with the staff shortages. They are doing really well though and make great coffee. A little dull inside could do with a tad brightening
Unisex toilet area needed servicing. Wet and paper on floor .Coffees and servery service brilliant.
Really tatty. Could do with an upgrade. The China could do with a good scrub too.
I hope the management of Costa read this. There was one single member of staff available after 2 other employees didn't show up. The gentleman in charge was incredible. I was there for 4 hours working on my laptop while he was constantly serving without a 1 min break for fresh air. Never complained in front of the customers about his predicament - just soldiered on. I can't remember his name - but I imagine he is a manager of sorts as he had keys to open up - but he deserves a raise. On the other hand however; you need to find employees who are reliable, because a lot of customers turned away after seeing the lengthy line forming and the number of dirty plates and cups building up on the tables due to their being no one available to clean up. Well done sole employee for your incredible effort that day.
I cant belive that this Costa is not been shut down by an inspection....the building needs renovation, furniture needs to be replaced, walls could use some new paint.... i never been in a Costa like this....there are flies everywhere...there is a smell close to their kitchen....like rotten milk, wich probably explains the flies....desk where dirty, with drink staines on them, sofa is ripped, floor is in terrible condition.....like guys i been in many Costas , but never encountered a place like this...if anyone been in Costa at Newbury, that place is clean, well decorated, its a pleasure just to have a seat there.....highly recommend that place tho!this is an embarrassment for the Costa brand.....management pls do something
Coffee was fine and service very friendly but chairs were dirty and full of stains Toilet wasn't very pleasant to use, wet floor and no toilet tissue available.
Restaurantji Recommends
This is a review for the Costa at Weeke Gate, Stoney Lane, which doesn't appear to have its own Tripdavisor entry. My complaint is not with the staff who are always obliging whether it's busy or quiet. No, my problem is with the coffee, which must apply to all Costas. Here's what their website says: "In early 2023, we improved its strength and taste by roasting our beans for just that little bit longer. This subtle change resulted in a more intense blend without losing its smooth taste we know you love. It's bolder, smoother, tastier, better." A survey by Which? published in February 2023 revealed that a medium cappuccino in Costa had 100mg of caffeine. As for my wife and me, we've recently come away from our regular post-shopping coffee at Costa in Weeke feeling wired, hyped up and in need of a couple of glasses of water as soon as we got home. It's happened twice in succession, so it looks like the end of the road from now on.
Grubby and dirty place, staff pleasant but it needs urgently updating
Met friends for a coffee. Great location and friendly staff.
Very poor service, I work in hospital and he have 30 minutes break. Today I went to buy a cheese and ham toast and after went on little shop to buy a could drink. I wait long time, I rang the bell for 3 times and i was completed ignored. I left without a drink and the toast was no toast anymore. Terrible service today.
Disorganised Chaos. Lovely polite staff but no clue of what they’re doing. The poor girl on the till must have been in training but no badge in to let customers know that. Everyone seemed to be waiting an age for their drinks, one had waited 15 mins for a cold latte takeaway, once she had been served. On the plus side when we finally sat down with our drinks 20 mins later the coffee made by the barista maestro was excellent , good job that Costa has good training on the drinks side of things. Only in Winchester for the weekend, not impressed overall which is a shame, I’m a huge Costa fan usually