Only 4 sandwiches left at 2pm and pain o chocolate served cold when I asked for hot.Usually a very nice visit here but must of had a busy day.
Yasmin
Staff are very friendly, the food and drink are standard for a Costa. You can see all of Tesco below which makes it a bit noisier but still able to have a chat.
Julie Henty
After shopping in the store below, love climbing those stairs for a coffee/chocolate with cream ? cake or sausage roll, staff polite, helpful just all friendly. Thank you.....
SunRa59
It was quieter than expected at 11.30am. Barista was friendly. Nice moist piece of cake. Flat white never seems hot enough. My mother enjoyed her latte.
Tim Tyler
It's convenient. And that's pretty much all it's got going for it. Two chaps who clearly didn't want to be there or were on a permanent gormless go slow, supported by one lady who carried the entire place - kudos to her. I could have driven to the nearest Costa Express, got my coffee, and driven back faster than I was served here.
Mike J
Drive through 8th September just before they closed. 2 really bubbly girls with great big smiles. Fantastic service and great brew!
Laura J
Served by Mollie and Jorgia who were delightful. Lots of smiles, very helpful and knowledgeable about the products. Just how customer service should be!
Katiebro1
Jorgia and Mollie were so lovely and so helpful. It was very understaffed but they gave service with a smile and were very helpful picking out what coffee to choose!
Tom Russell
Like a well oiled machine they were today dealing with us making a messy order for 8 people - thanks!
Street Shots
The girl working was rude, her work was sloppy. Kept spilling half the ingrediants before they got any where near the cup she was meant to putting it in. Twice my girlfriend spoke to her and twice she was ignores.
We visited the site for our usual morning coffee and toast. We were served by Jorgia who is always very friendly and caring. It is very nice to be met by great staff who recognise the regulars and offer great service.
Andrew George
Great coffee, and since the refurb the place looks amazing - great staff and great atmosphere.Can be a bit pricy though
Gary Brown
Disgusting customer service. Popped in 17 minutes before closing to be told by guy that he had cleaned up and shut everything down already. When I queried why they weren't serving until closing time he said 'what are you going to do about it'. When I asked why he was being unpleasent to customers he said 'I Dont care, I handed my notice in today'. His colleague tried to look busy behind the counter and avoided looking at me. Then the guy stares me down and says in a very passive aggressive manner 'I dont know whats going to happen now'.. He wouldn't give me his name so we left.Costa haven't responded to a complaint through their system after 10 days so decided to leave a bad review.
Kerry Light
Visited on 05/05/23Ordered the new blue berry frappe. After a bad day, everyone needs a friendly smile and a warm welcome and JenKid-friendliness: Jen was amazing, couldn’t have asked for a better customer service
Susan Moth
I use this place regularly.The staff are always friendly and helpful (especially Darcey ?) you brighten my day.
Only 4 sandwiches left at 2pm and pain o chocolate served cold when I asked for hot.Usually a very nice visit here but must of had a busy day.
Staff are very friendly, the food and drink are standard for a Costa. You can see all of Tesco below which makes it a bit noisier but still able to have a chat.
After shopping in the store below, love climbing those stairs for a coffee/chocolate with cream ? cake or sausage roll, staff polite, helpful just all friendly. Thank you.....
It was quieter than expected at 11.30am. Barista was friendly. Nice moist piece of cake. Flat white never seems hot enough. My mother enjoyed her latte.
It's convenient. And that's pretty much all it's got going for it. Two chaps who clearly didn't want to be there or were on a permanent gormless go slow, supported by one lady who carried the entire place - kudos to her. I could have driven to the nearest Costa Express, got my coffee, and driven back faster than I was served here.
Drive through 8th September just before they closed. 2 really bubbly girls with great big smiles. Fantastic service and great brew!
Served by Mollie and Jorgia who were delightful. Lots of smiles, very helpful and knowledgeable about the products. Just how customer service should be!
Jorgia and Mollie were so lovely and so helpful. It was very understaffed but they gave service with a smile and were very helpful picking out what coffee to choose!
Like a well oiled machine they were today dealing with us making a messy order for 8 people - thanks!
The girl working was rude, her work was sloppy. Kept spilling half the ingrediants before they got any where near the cup she was meant to putting it in. Twice my girlfriend spoke to her and twice she was ignores.
Restaurantji Recommends
We visited the site for our usual morning coffee and toast. We were served by Jorgia who is always very friendly and caring. It is very nice to be met by great staff who recognise the regulars and offer great service.
Great coffee, and since the refurb the place looks amazing - great staff and great atmosphere.Can be a bit pricy though
Disgusting customer service. Popped in 17 minutes before closing to be told by guy that he had cleaned up and shut everything down already. When I queried why they weren't serving until closing time he said 'what are you going to do about it'. When I asked why he was being unpleasent to customers he said 'I Dont care, I handed my notice in today'. His colleague tried to look busy behind the counter and avoided looking at me. Then the guy stares me down and says in a very passive aggressive manner 'I dont know whats going to happen now'.. He wouldn't give me his name so we left.Costa haven't responded to a complaint through their system after 10 days so decided to leave a bad review.
Visited on 05/05/23Ordered the new blue berry frappe. After a bad day, everyone needs a friendly smile and a warm welcome and JenKid-friendliness: Jen was amazing, couldn’t have asked for a better customer service
I use this place regularly.The staff are always friendly and helpful (especially Darcey ?) you brighten my day.