Quite disappointed by the vegan katsu curryMy daughter had the chicken vegan katsu and she agreed... they're not very good at making curry sauces. They're better at the noodle soup combo.,.But the service was great and I particularly liked the non alcoholic Japanese beer.
chuffedwithbarcelo
Wouldn’t usually write a review for a chain restaurant but felt this one necessary. The review is based on a particular staff member. The staff member in question was rude and condescending, her name was Abi. Whilst taking our drinks order she decided it was appropriate to look down her nose at me and pull a childish silly face when I chose to order a glass of wine. I am unsure the reasons for her immature behaviour but it is not ok to treat a customer this way. She needs re training at the very least so she knows how to treat customers with respect
Marc Sweeney
My meal arrived cold, they very quickly replaced it with a new dish, redone from scratch and it was most satisfying. ?
nia molloy
Had a wonderful experience here, staff were happy to answer all of my queries. I really appreciated how attentive they were. The food was lovely!
Pete Keys
A queue for 20+ minutes even though they had seats inside. This appears to be the norm when ever we go which is usually a pre cinema treat. We always enjoy the food experience. We would probably go more often, but the queuing puts us
Jade Ridout
Best place to eat when it's busy in Winchester. Food is always perfect, quick and friendly service, and always new items on the classic wagas
Gillian Holloway
Chicken and red meat found in vegan takeaway dish. Phoned restaurant, was told to email, 2 emails sent with photos, no reply received. Appalling customer service and they have lost 2 previously loyal customers.
Sharna Walker
Arrived this evening, without booking. Super busy due to Christmas markets on and a weekend, but we only had to wait 10 mins for a table. Carl seated us and we shared one of the big tables with another couple which he initially offered us to seat us sooner, kind of like a social table vibe and he gave us a free desert to share for that. Really great atmosphere, food was delicious and the staff were brilliant. Will absolutely be back, thankyou so much! Also, Carl is a credit to the restaurant, really excellent server! Thankyou!Dietary restrictions: Gluten free options available
Sarah Fleming
Lovely staff, nice atmosphere but the food wasn't as good as usual. Just rather dried out. Disappointing.
nancyquinn22
we went to this wagamamas after a very long day of rehearsals and as a consequence were all a bit sporadic/hyper. thank you so much to summer for being so lovely and kind to all of us, even though we were probably very annoying customers. it’s such a lovely space and we felt welcomed by the staff and never rushed (even though we were the last ones in there, sorry!) will definitely be coming back, thank you all :)
Carl and Jess were excellent, great service, Jess was informative, helpful with our choices and made us feel welcome andcomfortable. A credit to business I would genuinely come back. Thank you Jess
Brian Pundyke
Super staff, soooo friendly. Ella and Karl especially. Really enjoyed our Donburi rice dish and the Udon, ginger, chilli, chicken dish. Ella recommended the Bang Bang c'flower which was delicious. Will definitely return.Went back a second time, equally good. Must recommend the prawn nori rolls. Warning : the hot pot whilst delicious has a super spicy broth. Will definitely return. Great value too.
Paul McO'Smith III
Lovely location and especially good staff. Still love the yaki Udon. Plus if you like the cha han it's now on the kids menu!
Pip Bensley
Really great service! We popped in quickly before going to the theatre. We explained this to the lovely girl on the entry desk who too personal responsibility and got us seated and even took our order and made sure we were served quickly. Excellent service, well done Wagamamas staff!!
Nicole Tocci
We arrived at the restaurant and were greeted by the amazing Jess! She was warm, welcoming, fun and made our ordering and overall experience amazing. Georgie took over when she finished who was wonderful as well! A huge shout out to those amazing ladies who made me and my partner’s evening absolutely amazing by going above and beyond! You guys are stars!
Quite disappointed by the vegan katsu curryMy daughter had the chicken vegan katsu and she agreed... they're not very good at making curry sauces. They're better at the noodle soup combo.,.But the service was great and I particularly liked the non alcoholic Japanese beer.
Wouldn’t usually write a review for a chain restaurant but felt this one necessary. The review is based on a particular staff member. The staff member in question was rude and condescending, her name was Abi. Whilst taking our drinks order she decided it was appropriate to look down her nose at me and pull a childish silly face when I chose to order a glass of wine. I am unsure the reasons for her immature behaviour but it is not ok to treat a customer this way. She needs re training at the very least so she knows how to treat customers with respect
My meal arrived cold, they very quickly replaced it with a new dish, redone from scratch and it was most satisfying. ?
Had a wonderful experience here, staff were happy to answer all of my queries. I really appreciated how attentive they were. The food was lovely!
A queue for 20+ minutes even though they had seats inside. This appears to be the norm when ever we go which is usually a pre cinema treat. We always enjoy the food experience. We would probably go more often, but the queuing puts us
Best place to eat when it's busy in Winchester. Food is always perfect, quick and friendly service, and always new items on the classic wagas
Chicken and red meat found in vegan takeaway dish. Phoned restaurant, was told to email, 2 emails sent with photos, no reply received. Appalling customer service and they have lost 2 previously loyal customers.
Arrived this evening, without booking. Super busy due to Christmas markets on and a weekend, but we only had to wait 10 mins for a table. Carl seated us and we shared one of the big tables with another couple which he initially offered us to seat us sooner, kind of like a social table vibe and he gave us a free desert to share for that. Really great atmosphere, food was delicious and the staff were brilliant. Will absolutely be back, thankyou so much! Also, Carl is a credit to the restaurant, really excellent server! Thankyou!Dietary restrictions: Gluten free options available
Lovely staff, nice atmosphere but the food wasn't as good as usual. Just rather dried out. Disappointing.
we went to this wagamamas after a very long day of rehearsals and as a consequence were all a bit sporadic/hyper. thank you so much to summer for being so lovely and kind to all of us, even though we were probably very annoying customers. it’s such a lovely space and we felt welcomed by the staff and never rushed (even though we were the last ones in there, sorry!) will definitely be coming back, thank you all :)
Restaurantji Recommends
Carl and Jess were excellent, great service, Jess was informative, helpful with our choices and made us feel welcome andcomfortable. A credit to business I would genuinely come back. Thank you Jess
Super staff, soooo friendly. Ella and Karl especially. Really enjoyed our Donburi rice dish and the Udon, ginger, chilli, chicken dish. Ella recommended the Bang Bang c'flower which was delicious. Will definitely return.Went back a second time, equally good. Must recommend the prawn nori rolls. Warning : the hot pot whilst delicious has a super spicy broth. Will definitely return. Great value too.
Lovely location and especially good staff. Still love the yaki Udon. Plus if you like the cha han it's now on the kids menu!
Really great service! We popped in quickly before going to the theatre. We explained this to the lovely girl on the entry desk who too personal responsibility and got us seated and even took our order and made sure we were served quickly. Excellent service, well done Wagamamas staff!!
We arrived at the restaurant and were greeted by the amazing Jess! She was warm, welcoming, fun and made our ordering and overall experience amazing. Georgie took over when she finished who was wonderful as well! A huge shout out to those amazing ladies who made me and my partner’s evening absolutely amazing by going above and beyond! You guys are stars!