Boy what a rip off two coffees over £8 quid.Staff looked like they had been chewing a thistle and as happy to be there as a man drowned in cow muck.Won't be going there again!
Andy
Great gingerbread latte, nice and clean and well placed.
Laura M
Visited a Starbucks that seemed to have embraced the "grunge chic" aesthetic a bit too enthusiastically. The coffee shop was so dirty I half-expected dust bunnies to demand rent. As for the prices, I thought I accidentally stumbled into a stock market instead of ordering a latte. My wallet's still recovering from the shock. If dirt and overpricing were an art form, this Starbucks would be a masterpiece – a masterpiece in need of a cleaning crew and a reality check.
Tina Erskine
This place is an absolute disgrace. We have stopped here twice whilst house hunting. The first time, the ladies' toilet was out of order. When you have been travelling for hours, this is disgusting.The second time:Well, where to start. It's was a really cold day, below 3 degrees, and their heating wasn't working. So it was pretty cold sitting there in the shop.Two, again. The toilet. At least it was working, but seriously, who puts a hand dryer right next to the toilet. Firstly, it looks disgusting as the floor is soaked. Two, this is a health hazard waiting to happen.OK, so the prices aren't cheap. The staff behind the counter have no clue how to make a cuppa tea. YOU DEFINITELY don't pour the milk in at the same time as the teabag. My tea was like Nat p*** And you're supposed to be renowned for coffee, well my husband didn't finish his either. It's not coffee it's slop. So is the food. Back your ideas up, or stop overcharging.I seriously wouldn't bother stopping here. Next time, we will be off at Burger King. And that's saying something.Save your time and money. This place is a rip of and a disgrace.
bethbK4570FQ
Rude staff got my order wrong I went in to ask for the correct order to then be spoken about as I walked away an stared at as I got in my car
Ruth BJ
Called in to break up a long drive. Staff friendly and coffee was good, but tables a bit grubby and covered in crumbs.
Ric A
Tills not working, drive thru closed, cash only. Not great, there were no signs about this until you got to the till and staff verbally said.Either put a sign on the door or close!
Marta
One of the worst coffee’s I had in a long time. Won’t be coming back.
Joy Abedin
As usual expectations from the leading company. Staff need to be more helpful. A bit of a smile can change everything.
Gemma Gibbs
Couldn't get the order right- twice! Drinks tasted terrible what a waste of £14 worst starbucks I've ever had, go opposite to greggs in the garage atleadt they would get your order
The girl who served me literally had no customer service skill at all. No smile, no eye contact, mumbled her words, and the coffee wasn't all that. I normally go Costa, but there wasn't one nearby at the time. Drive
Catherine Nyman
Ok, half closed at 4pm, the area that was open wasn't very clean, sticky seats and tables. The toilets were not clean at all.
Ivo Pavulans
I'm not a regular customer here, but really enjoyed free drink as ordered wrong one for my wife:) Thumbs up.
jackquij
We nipped whilst in the area for a “good coffee” I did get a good coffee ( a fab flat white) however the service was very slow and waited 10+ minutes for my name to be called for our drinks. That’s ok it was busy and the drive through was busy too. I had no where to be! Now you’re wondering why the 2 stars, well that’s down to the grubby surroundings and the ladies toilets weee absolutely awful. I didn’t report the toilets as they must have known they hadn’t been cleaned that day or atleast not for a few days. I presume staff use the same toilets? The buildup around the taps, floor of grime and dust was very unpleasant. I thought for such a massive company I expected better. The sitting area was also grubby, tables were cleared of used cups etc but not even wiped down for the next customers to use. There was a lot of chocolate cake on the floor under one table, which two staff members looked at but did nothing about. I know they are busy and in a prime location for custom, but it’s disappointing to see, and not expected. I won’t go back next time I travel through as if it’s that grubby in customers sight what’s it like where we can’t see???
wayneski955
Utterly appalling service. Even on a quiet Sunday, I waited over 20 minutes before cancelling my order: that's not 20 minutes to queue and be served, that's 20 minutes from placing my order, before giving up, asking for my money back, and leaving.It seems they prioritise the drive-thru to keep traffic moving, at the expense of eat-in customers. The attitude of the staff is extremely poor and very much "couldn't care less" - they are totally unapologetic. I've stopped here a few times and it has always been bad, but it has now gone from bad to worse.
Boy what a rip off two coffees over £8 quid.Staff looked like they had been chewing a thistle and as happy to be there as a man drowned in cow muck.Won't be going there again!
Great gingerbread latte, nice and clean and well placed.
Visited a Starbucks that seemed to have embraced the "grunge chic" aesthetic a bit too enthusiastically. The coffee shop was so dirty I half-expected dust bunnies to demand rent. As for the prices, I thought I accidentally stumbled into a stock market instead of ordering a latte. My wallet's still recovering from the shock. If dirt and overpricing were an art form, this Starbucks would be a masterpiece – a masterpiece in need of a cleaning crew and a reality check.
This place is an absolute disgrace. We have stopped here twice whilst house hunting. The first time, the ladies' toilet was out of order. When you have been travelling for hours, this is disgusting.The second time:Well, where to start. It's was a really cold day, below 3 degrees, and their heating wasn't working. So it was pretty cold sitting there in the shop.Two, again. The toilet. At least it was working, but seriously, who puts a hand dryer right next to the toilet. Firstly, it looks disgusting as the floor is soaked. Two, this is a health hazard waiting to happen.OK, so the prices aren't cheap. The staff behind the counter have no clue how to make a cuppa tea. YOU DEFINITELY don't pour the milk in at the same time as the teabag. My tea was like Nat p*** And you're supposed to be renowned for coffee, well my husband didn't finish his either. It's not coffee it's slop. So is the food. Back your ideas up, or stop overcharging.I seriously wouldn't bother stopping here. Next time, we will be off at Burger King. And that's saying something.Save your time and money. This place is a rip of and a disgrace.
Rude staff got my order wrong I went in to ask for the correct order to then be spoken about as I walked away an stared at as I got in my car
Called in to break up a long drive. Staff friendly and coffee was good, but tables a bit grubby and covered in crumbs.
Tills not working, drive thru closed, cash only. Not great, there were no signs about this until you got to the till and staff verbally said.Either put a sign on the door or close!
One of the worst coffee’s I had in a long time. Won’t be coming back.
As usual expectations from the leading company. Staff need to be more helpful. A bit of a smile can change everything.
Couldn't get the order right- twice! Drinks tasted terrible what a waste of £14 worst starbucks I've ever had, go opposite to greggs in the garage atleadt they would get your order
Restaurantji Recommends
The girl who served me literally had no customer service skill at all. No smile, no eye contact, mumbled her words, and the coffee wasn't all that. I normally go Costa, but there wasn't one nearby at the time. Drive
Ok, half closed at 4pm, the area that was open wasn't very clean, sticky seats and tables. The toilets were not clean at all.
I'm not a regular customer here, but really enjoyed free drink as ordered wrong one for my wife:) Thumbs up.
We nipped whilst in the area for a “good coffee” I did get a good coffee ( a fab flat white) however the service was very slow and waited 10+ minutes for my name to be called for our drinks. That’s ok it was busy and the drive through was busy too. I had no where to be! Now you’re wondering why the 2 stars, well that’s down to the grubby surroundings and the ladies toilets weee absolutely awful. I didn’t report the toilets as they must have known they hadn’t been cleaned that day or atleast not for a few days. I presume staff use the same toilets? The buildup around the taps, floor of grime and dust was very unpleasant. I thought for such a massive company I expected better. The sitting area was also grubby, tables were cleared of used cups etc but not even wiped down for the next customers to use. There was a lot of chocolate cake on the floor under one table, which two staff members looked at but did nothing about. I know they are busy and in a prime location for custom, but it’s disappointing to see, and not expected. I won’t go back next time I travel through as if it’s that grubby in customers sight what’s it like where we can’t see???
Utterly appalling service. Even on a quiet Sunday, I waited over 20 minutes before cancelling my order: that's not 20 minutes to queue and be served, that's 20 minutes from placing my order, before giving up, asking for my money back, and leaving.It seems they prioritise the drive-thru to keep traffic moving, at the expense of eat-in customers. The attitude of the staff is extremely poor and very much "couldn't care less" - they are totally unapologetic. I've stopped here a few times and it has always been bad, but it has now gone from bad to worse.