While the food is good and we are regulars, today's experience was pretty bad in terms of service. You feel duped. We asked for extra Wasabe & Ginger, - they did not even put the required quantity in the original box. They told us they'd put additional but none was there in the packaging once we reached home. This happened literally 5 mins back today. This was for my daughter and I really felt bad.My recommendation: Strict NO NO to the collection service + Never trust the staff and check yourself if they've put in the order box what you asked for.
Poppy Monday
Beautiful Salmon Teriyaki and Salmon Crunch roll. Really good food and really good service. I ordered food to collect and was ready when I requested and still hot.
Alma Henderson
Love, love, love. The place is intimate, simply decorated but functional and clean. You can sit at the food prep area and watch it all being made in front of you.I loved sitting waiting for my food and watching things being, prepped, sliced and rolled. I found the whole experience just absolutely gorgeous. The food looked amazing and it tasted divine.Very reasonable prices and wonderfully, warm accommodating service. It does get busy so beware.
Danine Irwin
Excellent service from the telephone booking with Toby to the collection with Kinneret. Really attentive staff. Great food and presentation.Vegetarian options: More than happy to substitute for veggie
lindsey yishahau
Food always excellent and staff. My son flew in from New York for his stag in England and on the plane he said to me mum ordered the food and I did and it was as good as it always was when he lived in the UK. Thank you so much love Lindsey
Lee Glassar
The sushi & service we get every time at Kyoto is always great ?. Would highly recommend!
GC4689
Just wow! We really fancied some good sushi and, after looking at reviews, decided to drive the 30 mins to try this place out. Has to be some of the best sushi I’ve ever had. Fresh fish, perfect rice and friendly service. Definitely worth the drive and will 100% return.
Ahron Dinar
Been a loyal customer of yours for months now, and been happy always,again and again,then last time i came for lunch all i asked for is to get the meal without the sauce it came with,but with other and or plain,then the whole saga were start as the su sheff came to me and explained me thats impossible to do,like I asked to bulit a military base inside your resurant...No matter what I've try to say,that it was not the first and not the second time i ordered this ,he just refused to listen and to do it...So hey,you just lost a loyal customer for nonsense.Maybe you and others will learn something from this and maybe improve your service !!!
Phil Downey
Had takeaway and as usual was made fresh, great value and very well made. The best sushi restaurant in Hertfordshire by a long mile!
Ma presy Delgado
Best Sushi in town must try...Highly recommended..! friendly staffAmbient Atmosphere special shout out to Sagar.
We went to the Hatch End branch. Excellent sushi and food. Service good and very nice manager called James.
Kenneth Liu
Fresh sushi and sashimi with a good selection of hot foods. The staff were lovely but it was clear they were all new so didn’t really know much about the menu but I’m sure it’ll get better with time. Recommended!
kyle rosen
Keneret and the whole team at Borehamwood are exceptional. My order is always correct, hot and yummy. The staff are so personable and make you feel welcome as soon as you step through the door
Micah Cohen
Food was really good and came out very quickly, waiter was polite and assisted us with making space for the platter (James), not too expensive. In general great.
While the food is good and we are regulars, today's experience was pretty bad in terms of service. You feel duped. We asked for extra Wasabe & Ginger, - they did not even put the required quantity in the original box. They told us they'd put additional but none was there in the packaging once we reached home. This happened literally 5 mins back today. This was for my daughter and I really felt bad.My recommendation: Strict NO NO to the collection service + Never trust the staff and check yourself if they've put in the order box what you asked for.
Beautiful Salmon Teriyaki and Salmon Crunch roll. Really good food and really good service. I ordered food to collect and was ready when I requested and still hot.
Love, love, love. The place is intimate, simply decorated but functional and clean. You can sit at the food prep area and watch it all being made in front of you.I loved sitting waiting for my food and watching things being, prepped, sliced and rolled. I found the whole experience just absolutely gorgeous. The food looked amazing and it tasted divine.Very reasonable prices and wonderfully, warm accommodating service. It does get busy so beware.
Excellent service from the telephone booking with Toby to the collection with Kinneret. Really attentive staff. Great food and presentation.Vegetarian options: More than happy to substitute for veggie
Food always excellent and staff. My son flew in from New York for his stag in England and on the plane he said to me mum ordered the food and I did and it was as good as it always was when he lived in the UK. Thank you so much love Lindsey
The sushi & service we get every time at Kyoto is always great ?. Would highly recommend!
Just wow! We really fancied some good sushi and, after looking at reviews, decided to drive the 30 mins to try this place out. Has to be some of the best sushi I’ve ever had. Fresh fish, perfect rice and friendly service. Definitely worth the drive and will 100% return.
Been a loyal customer of yours for months now, and been happy always,again and again,then last time i came for lunch all i asked for is to get the meal without the sauce it came with,but with other and or plain,then the whole saga were start as the su sheff came to me and explained me thats impossible to do,like I asked to bulit a military base inside your resurant...No matter what I've try to say,that it was not the first and not the second time i ordered this ,he just refused to listen and to do it...So hey,you just lost a loyal customer for nonsense.Maybe you and others will learn something from this and maybe improve your service !!!
Had takeaway and as usual was made fresh, great value and very well made. The best sushi restaurant in Hertfordshire by a long mile!
Best Sushi in town must try...Highly recommended..! friendly staffAmbient Atmosphere special shout out to Sagar.
Restaurantji Recommends
We went to the Hatch End branch. Excellent sushi and food. Service good and very nice manager called James.
Fresh sushi and sashimi with a good selection of hot foods. The staff were lovely but it was clear they were all new so didn’t really know much about the menu but I’m sure it’ll get better with time. Recommended!
Keneret and the whole team at Borehamwood are exceptional. My order is always correct, hot and yummy. The staff are so personable and make you feel welcome as soon as you step through the door
Food was really good and came out very quickly, waiter was polite and assisted us with making space for the platter (James), not too expensive. In general great.
The salad was one of the best salads I’ve ever