I waited 10 minutes to order a takeaway coffee and when it got to the point where I could order it, I heard sorryno lid.
Cecylia Mosakowska
Christmas Coffee served in take away cup , damaged sofa, damaged chairs
AJ Lee
Only use takeaway cups each visit. Charges should be reduced if not supplying correct cups when drinking in.
Charlotte Prosser
Lovely staff, good coffee, foccacia sandwich with brie nicely toasted.
paul S.
One person serving at 12.30, lunch time I am 1 of 12 people waiting. Really frustrating, very poor management of staff.Galleria, Hatfield by the way!
DDY
Every time I ask for a soya milk coffee comes with normal milk. ?
Zol
Good coffee and selection of snacks, pretty standard as far as Nero quality goes. The staff here are always friendly and attentive. The cafe used to have an issue with there not being enough staff to service the long queues, especially during weekends but that seems to have been resolved and I always see at least 2 people at the counter now, which is a big improvement. A lot of trainee staff recently who on occasion may get our orders wrong but usually it's a minor issue and they're happy to resolve it. All in all, I think this is the best cafe in the Galleria for sure and one of the best in Hatfield.
Ulrika Hayes
Best coffee ever!! Sorry Starbucks but sometimes Nero does things
Laur Ionut
Very slow, always only one person doing coffee even if it’s so busy ???
Alec Crawford
I always frequent here in the morning with a good coffee before work and the staff are always super friendly and helpful even when it's so early in the morning
I waited 10 minutes to order a takeaway coffee and when it got to the point where I could order it, I heard sorryno lid.
Christmas Coffee served in take away cup , damaged sofa, damaged chairs
Only use takeaway cups each visit. Charges should be reduced if not supplying correct cups when drinking in.
Lovely staff, good coffee, foccacia sandwich with brie nicely toasted.
One person serving at 12.30, lunch time I am 1 of 12 people waiting. Really frustrating, very poor management of staff.Galleria, Hatfield by the way!
Every time I ask for a soya milk coffee comes with normal milk. ?
Good coffee and selection of snacks, pretty standard as far as Nero quality goes. The staff here are always friendly and attentive. The cafe used to have an issue with there not being enough staff to service the long queues, especially during weekends but that seems to have been resolved and I always see at least 2 people at the counter now, which is a big improvement. A lot of trainee staff recently who on occasion may get our orders wrong but usually it's a minor issue and they're happy to resolve it. All in all, I think this is the best cafe in the Galleria for sure and one of the best in Hatfield.
Best coffee ever!! Sorry Starbucks but sometimes Nero does things
Very slow, always only one person doing coffee even if it’s so busy ???
I always frequent here in the morning with a good coffee before work and the staff are always super friendly and helpful even when it's so early in the morning
Restaurantji Recommends
Good food, drinks.Warm and friendly staff.An open-plan Caffe seating, not crowded and peaceful.
Food tasty and delicious, though pricey.Service friendly and efficient.Comfortable atmosphere.
Very good coffee and sandwiches
Very helpful service. As far as 'atmosphere' goes, you're at The Galleria. What more can one say?
Hot day and they had run out of ice. Surely it can’t be that difficult to ensure a good stock of ice when the weather has been hot for weeks?