Papa Johns Pizza

77 Waterhouse St, Hemel Hempstead
01442 243243

Recent Reviews

darshan ryan

I won’t support

Joshua Barham

Probably the worst pizza I’ve ever had. Ordered a mushroom and ham and it virtually came without any toppings and that’s even cheese. I wouldn’t recommend this place to anyone and will be fighting to get my money back as I feel robbed. PLEASE DONT ORDER HERE SAVE YOUR MONEY

Katelyn Brooks

Incredibly disappointing experience, I ordered a pizza delivery through their website, paid and got a confirmation email, however after a while I started trying to track my order, after an hour it was still stuck on “getting ready to make your order”, then after 1hour 30 I phoned and nobody picked up, several attempts later someone finally picked up and just told me they can’t do it without explaining why, and I would get a cancellation email and refund after 2 hours of ordering. This happened 24 hours ago now and still not received any email regarding cancellation or confirming I would get a refund. Very unprofessional and a waste of money.

Edd Scicluna

I wish I read the other comments on here. Avoid at all cost. Order took nearly 2 hours and the store at one point didn’t pick up our calls.

Dan Pick

Never turned up but took my money,can’t get hold of them by phone as they never answer.

Emily Cox

Save yourself time and order elsewhere. Unprofessional, never answer the phone waited 2 hours for a pizza that still hasn’t arrived. Do not waste spending your money here.

Roxy Mcloughlin

Taken £30 out my bank but when I rang they haven't received my order, what a joke now have to have the hassle to get a refund! Never ordering from here again!

Maria CASTILLO

No delivery-no offersIt was one of our favourites, until now. No delivery from the store, only with just eat. That means you're not allow to have your offers and collect points anymore.

Mark Geggie

Pizza took over an hour to be delivered and was cold when it arrived. The store don’t answer the phone at all.I am only leaving 1 star because it won’t let me put 0.Won’t be buying from Papa Johns again.

Rebecca Hine

Pizza took over an hour to be delivered and it was cold when it arrived. We will definitely be going back to dominos

Kristi Mann

Only one star as I have to. called first as food reported as deliverd when it had not even been deliverd and would still be another 5 minutes. to finally receive the food for it to be cold! and the garlic pizza bread like a cardboard Frisbee looked as If it had been cooked twice. I called the store to be told I was lying and spoken to in not a very nice manner I said they could come back and try a slice and he was basically still telling me I'm a liar. rude unprofessional man! with bad customer service.

Christopher Oli

Worst pizza ever. Bit into a slice and it was as if whatever was used to partition the pizza hadn't been cleaned.

Silvio Hüting

This was my first Paps John's and I have expected more from what I've heard. I'd say very average Pizza, I would definitely prefer authentic Italian Pizza. The price was average too.

M “Mish” M

I ordered a few times... Garlic sauce awful, chicken never cooked well enough sauce just thrown on.. Always having to put it into the oven. Going back to Dominos. Sorry guys.. My household not happy

610co

Ordered 2 pizzas and waited and app shows delivered but no food here and when I try and call the branch no one answers - utter morons. Avoid this store

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