Food was ok, but the size for 10 inch doesn't even look like 10 inch, it was £15? Bit excessive to me, I asked for fanta but they gave me tango, and paid £3.50 for that too?Not really fancying ordering again if mistakes like this was made.
David Evans
Worst Pizza ever. Soggy, undercooked, and took forever to arrive. Should be rebranded "Slops Pizza". Unhelpful, uninterested staff with agressive attitude. Never again. When will I learn ? The only decent Pizza is made not by Asians, but by Italians, who take pride in their food and its presentation.
Ashley Hall
Left me and a friend violently ill leading us to have a couple of days off of work. Disgusting, greasy and obviously using out of date products. Steer well clear.
Redmond Beer
The people here make AMAZING gluten free pizzas! As someone who is coeliac, it's so good to have options when it comes to toppings. The people here are very lovely and provide an excellent service.
Naz Ali
They don’t know how to run a shop I was with a friend of mine and they physically assaulted him he has reported this incident to the police. The manager does not know how to run a shop. The staff tried to surround me and pressure me. Disgusting behaviour
Steve Bob
Steer clear. the staff has disgusting attitude and don’t how to speak with customers one of the staff members grabbed my arm and luckily I got free I have reported this incident to the police
Harry Hussain
I ordered 2 large pizza and the lady on the phone said it’s buy 1 get 1 free.I went in to the shop and they charged me £16.99 if it was buy 1 get 1 free it would be 9.99 they can’t do maths and are false advertising and the lady on the phone needs to learn how to work at a shop. In the end they gave me 2 medium pizzas and said the large box had finished.
Terry Leeson
Very lovely pizza (without cheese!), staff always cheerful and helpful and great value.
Taimur Z Wahla
Chilled out staff. Placed a hurried order at 0050 hrs and I collected it at 0100 hrs. So kind of them. Best dough and best bbq base for the chicken tandoori.
Sophie Holdrick
Such a shame as this used to be one of my favourite places but they serve meat to vegetarians then lie about it on the phone. They did send a replacement - proving what they initially served was, in fact, meat, but the damage was done.
Had a terrible experience with the staff at this branch this evening (14th April 2023) and we have been ordering from them a long time. I would give them 0 stars if I could. The pizza arrived after 1 hour and 20 minutes! Our Special pizza had no green peppers on it. I phoned the branch and told them but I could hear in the background the woman saying she 100% put green peppers on it!! Why would we lie about it given we have ordered from them before?? So I said give me your number and I will send you a photo of the pizza and so I did on WhatsApp which proved I was not lying. But even after this the man was so unhelpful. He said he would send us a replacement only if we don’t touch the current pizza meaning another 1.5 hours with 2 small kids already at 7.20pm. Seriously? What a complete joke. I said our kids have already taken a couple of slices as they were hungry he said then he can’t send us a replacement pizza. It was THEIR mistake and they took 1hr20 minutes to deliver - and he says I’m being unreasonable? Really? Never ordering from Topps Pizza again. Lots of other pizza places to go to instead.
Nicola Roberts (Nicci-BoB)
Definitely my favourite pizza place in Hemel. I am totally addicted to the Tops Club pizza. I always seem to walk in to this place when I'm in town and want something tasty :) the chilli cheese bites are nice too... Hot and melty... But my fave side is the cream cheese jalapeno bites. Mmm just the right amount of cream cheesiness and big jalapeno chunks! The guys who work here are all so polite and friendly and someone keeps giving me extra chilli cheese bites :D thanks! If you were wondering, it tastes exactly the same reheated the next day... The dough doesn't go chewy at all so it means you can buy a large one :)
SBB333
I previously gave them a 5 star review on here!! But We had a terrible experience with the staff at this branch (Hemel) this evening (14th April 2023) and we have been ordering from them a long time. I would give them 0 stars if I could. The pizza arrived after 1 hour and 20 minutes! Our Special pizza had no green peppers on it. I phoned the branch and told them but I could hear in the background the woman saying she 100% put green peppers on it!! Why would we lie about it given we have ordered from them before?? So I said give me your number and I will send you a photo of the pizza and so I did on WhatsApp which proved I was not lying. But even after this the man was so unhelpful. He said he would send us a replacement only if we don’t touch the current pizza meaning another 1.5 hours with 2 small kids already at 7.20pm. Seriously? What a complete joke. I said our kids have already taken a couple of slices as they were hungry he said then he can’t send us a replacement pizza. It was THEIR mistake and they took 1hr20 minutes to deliver - and he says I’m being unreasonable? Really? Never ordering from Topps Pizza again. Lots of other pizza places to go to instead.
Ty
Good prices and collection deals but the food is gradually declining. They tell everyone 10 minutes so they are always rushing around, then serve you floppy undercooked pizza with soft stuffed crust. Very disappointed and most likely will go elsewhere next time
Food was ok, but the size for 10 inch doesn't even look like 10 inch, it was £15? Bit excessive to me, I asked for fanta but they gave me tango, and paid £3.50 for that too?Not really fancying ordering again if mistakes like this was made.
Worst Pizza ever. Soggy, undercooked, and took forever to arrive. Should be rebranded "Slops Pizza". Unhelpful, uninterested staff with agressive attitude. Never again. When will I learn ? The only decent Pizza is made not by Asians, but by Italians, who take pride in their food and its presentation.
Left me and a friend violently ill leading us to have a couple of days off of work. Disgusting, greasy and obviously using out of date products. Steer well clear.
The people here make AMAZING gluten free pizzas! As someone who is coeliac, it's so good to have options when it comes to toppings. The people here are very lovely and provide an excellent service.
They don’t know how to run a shop I was with a friend of mine and they physically assaulted him he has reported this incident to the police. The manager does not know how to run a shop. The staff tried to surround me and pressure me. Disgusting behaviour
Steer clear. the staff has disgusting attitude and don’t how to speak with customers one of the staff members grabbed my arm and luckily I got free I have reported this incident to the police
I ordered 2 large pizza and the lady on the phone said it’s buy 1 get 1 free.I went in to the shop and they charged me £16.99 if it was buy 1 get 1 free it would be 9.99 they can’t do maths and are false advertising and the lady on the phone needs to learn how to work at a shop. In the end they gave me 2 medium pizzas and said the large box had finished.
Very lovely pizza (without cheese!), staff always cheerful and helpful and great value.
Chilled out staff. Placed a hurried order at 0050 hrs and I collected it at 0100 hrs. So kind of them. Best dough and best bbq base for the chicken tandoori.
Such a shame as this used to be one of my favourite places but they serve meat to vegetarians then lie about it on the phone. They did send a replacement - proving what they initially served was, in fact, meat, but the damage was done.
Restaurantji Recommends
Large variety of toppings. Good value
Had a terrible experience with the staff at this branch this evening (14th April 2023) and we have been ordering from them a long time. I would give them 0 stars if I could. The pizza arrived after 1 hour and 20 minutes! Our Special pizza had no green peppers on it. I phoned the branch and told them but I could hear in the background the woman saying she 100% put green peppers on it!! Why would we lie about it given we have ordered from them before?? So I said give me your number and I will send you a photo of the pizza and so I did on WhatsApp which proved I was not lying. But even after this the man was so unhelpful. He said he would send us a replacement only if we don’t touch the current pizza meaning another 1.5 hours with 2 small kids already at 7.20pm. Seriously? What a complete joke. I said our kids have already taken a couple of slices as they were hungry he said then he can’t send us a replacement pizza. It was THEIR mistake and they took 1hr20 minutes to deliver - and he says I’m being unreasonable? Really? Never ordering from Topps Pizza again. Lots of other pizza places to go to instead.
Definitely my favourite pizza place in Hemel. I am totally addicted to the Tops Club pizza. I always seem to walk in to this place when I'm in town and want something tasty :) the chilli cheese bites are nice too... Hot and melty... But my fave side is the cream cheese jalapeno bites. Mmm just the right amount of cream cheesiness and big jalapeno chunks! The guys who work here are all so polite and friendly and someone keeps giving me extra chilli cheese bites :D thanks! If you were wondering, it tastes exactly the same reheated the next day... The dough doesn't go chewy at all so it means you can buy a large one :)
I previously gave them a 5 star review on here!! But We had a terrible experience with the staff at this branch (Hemel) this evening (14th April 2023) and we have been ordering from them a long time. I would give them 0 stars if I could. The pizza arrived after 1 hour and 20 minutes! Our Special pizza had no green peppers on it. I phoned the branch and told them but I could hear in the background the woman saying she 100% put green peppers on it!! Why would we lie about it given we have ordered from them before?? So I said give me your number and I will send you a photo of the pizza and so I did on WhatsApp which proved I was not lying. But even after this the man was so unhelpful. He said he would send us a replacement only if we don’t touch the current pizza meaning another 1.5 hours with 2 small kids already at 7.20pm. Seriously? What a complete joke. I said our kids have already taken a couple of slices as they were hungry he said then he can’t send us a replacement pizza. It was THEIR mistake and they took 1hr20 minutes to deliver - and he says I’m being unreasonable? Really? Never ordering from Topps Pizza again. Lots of other pizza places to go to instead.
Good prices and collection deals but the food is gradually declining. They tell everyone 10 minutes so they are always rushing around, then serve you floppy undercooked pizza with soft stuffed crust. Very disappointed and most likely will go elsewhere next time