Good coffee was warm not very hot but good. nice cake .
Frank E. D. Davies
I walked into Costa a bit down but Maisie and Kat were both able to lighten up the mood with their brilliant service. Hence, I will not hesitate to pay a visit to this Hoddesdon Costa next to Morrison whenever I’m in the area!
Mathilde
Friendly staff, food is ok
Robert Hawkins
It's a Costa coffee. You get what you would expect of the chain in terms of product. The service is efficient and friendly.
Mike H (Holzeee)
Good coffee, average food, lots of precooked stuff, they have an outside seating area, but not somewhere you can really relax, shame they don't allow pets inside like many of the other coffee shops in town.
Catherine Smith
Not as clean or friendly as when I have been before
Dee Cutmore
Staff seriously need to work on their hygiene here. Twice now I’ve been here we’re two different staff members have either coughed or sneezed into their hands and continued to make my order without washing their hands. I have had to ask them to wash their hands and start again. The toilets are disgusting too
AJL
If you've ever been to a Costa, that's about the full experience, if you've been to one, you've been to them all. With modern technology, it's a wonder someone hasn't devised a method of serving coffee more quickly. There are 4 of us who "coffee" ,by the time No. 4 has got theirs . No. 1 cup is cold. This is not confined to Costa. So if you're not in a hurry you'll be fine. There are coffee houses with better tasting coffee , and cheaper . Take your pick
Gavin S
Nice to be in an air-conditioned cafe having a coffee..and nice to see the use of proper cups and saucers....not like Watford Gap services still using takeaway cups....
Len Martin
Went in to redeem my frappe voucher to day,,the staff were so helpful I was actually amazed the young lady that served me greeted me with a smile which is so unusual now days.The shop was extremely busy but the tables were cleared and cleaned as soon as they became vacant.Full marks to the manageress Fatima and her staff.This is the only coffee shop I will be using from onTHANK YOU Costa team in Hoddesdon
Service is always great and all the staff are lovely. The coffees perfect every time I go in there and the shop is always looking very clean. Keep up the good work girls
Ana
Service was spectacular. Didn’t have to say anything as the girls know what I love to drink. The store is always clean and tidy up to standard. I come in here everyday and all the girls here are so lovely and welcoming very polite. Keep it up girls!
Natasha Kostalas
I now know why I NEVER go into this one. Service was the worst ever. We were left standing waiting for 2 drinks for over 20mins, others after us were receiving their drinks. When I said I wanted a refund, we had to wait another 10mins because NO ONE working there knew how to give one. The woman serving had to video call her manager to ask how to do it. The long line of people alongside us were shaking their heads in frustration. Eventually we got a refund. It's safe to say I will NEVER give this branch business.
peepy
great service, all staff were really lovely and my coffee was delish, would definately recommend!
Barry Benton
Standard Costa, during lockdown the takeaway service was extremely slow. I had hoped that that now in store dining is allowed the service would improve.Today the staff were friendly and met with a smile, it goes a long way. The service was quicker but still nothing to write home about.
Good coffee was warm not very hot but good. nice cake .
I walked into Costa a bit down but Maisie and Kat were both able to lighten up the mood with their brilliant service. Hence, I will not hesitate to pay a visit to this Hoddesdon Costa next to Morrison whenever I’m in the area!
Friendly staff, food is ok
It's a Costa coffee. You get what you would expect of the chain in terms of product. The service is efficient and friendly.
Good coffee, average food, lots of precooked stuff, they have an outside seating area, but not somewhere you can really relax, shame they don't allow pets inside like many of the other coffee shops in town.
Not as clean or friendly as when I have been before
Staff seriously need to work on their hygiene here. Twice now I’ve been here we’re two different staff members have either coughed or sneezed into their hands and continued to make my order without washing their hands. I have had to ask them to wash their hands and start again. The toilets are disgusting too
If you've ever been to a Costa, that's about the full experience, if you've been to one, you've been to them all. With modern technology, it's a wonder someone hasn't devised a method of serving coffee more quickly. There are 4 of us who "coffee" ,by the time No. 4 has got theirs . No. 1 cup is cold. This is not confined to Costa. So if you're not in a hurry you'll be fine. There are coffee houses with better tasting coffee , and cheaper . Take your pick
Nice to be in an air-conditioned cafe having a coffee..and nice to see the use of proper cups and saucers....not like Watford Gap services still using takeaway cups....
Went in to redeem my frappe voucher to day,,the staff were so helpful I was actually amazed the young lady that served me greeted me with a smile which is so unusual now days.The shop was extremely busy but the tables were cleared and cleaned as soon as they became vacant.Full marks to the manageress Fatima and her staff.This is the only coffee shop I will be using from onTHANK YOU Costa team in Hoddesdon
Restaurantji Recommends
Service is always great and all the staff are lovely. The coffees perfect every time I go in there and the shop is always looking very clean. Keep up the good work girls
Service was spectacular. Didn’t have to say anything as the girls know what I love to drink. The store is always clean and tidy up to standard. I come in here everyday and all the girls here are so lovely and welcoming very polite. Keep it up girls!
I now know why I NEVER go into this one. Service was the worst ever. We were left standing waiting for 2 drinks for over 20mins, others after us were receiving their drinks. When I said I wanted a refund, we had to wait another 10mins because NO ONE working there knew how to give one. The woman serving had to video call her manager to ask how to do it. The long line of people alongside us were shaking their heads in frustration. Eventually we got a refund. It's safe to say I will NEVER give this branch business.
great service, all staff were really lovely and my coffee was delish, would definately recommend!
Standard Costa, during lockdown the takeaway service was extremely slow. I had hoped that that now in store dining is allowed the service would improve.Today the staff were friendly and met with a smile, it goes a long way. The service was quicker but still nothing to write home about.