The last twice we have had our Pizza from Papa John’s Potters Bar we have been very unimpressed with the service we have received. We ordered on line for collection and each time the on line progress report has not been updated. The first time this happened I went to the shop an hour after the order was placed only to find that there was only one person in the store trying to deal with everything from preparing and cooking the pizza to answering the phone. Tonight again the order wasn’t updated on line, we went down to the shop only to find that the pizza was ready but on line had not been updated. The result was the Pizza was not as hot as it should be and therefore not so enjoyable. When we asked why it hadn’t been advised as we should have been we didn’t have a satisfactory response possibly because the server didn’t have a basic understanding of the English language or pretend not to understand. No apology was forthcoming. With the amount of Pizza companies in the town I would suggest people avoid Papa John’s until they sort their staff out.
Abramo Cuffini
Great pizza. Great deals.
Evelin K
Waste of money... My third order and third time disappointed.. you have to wait for it forever and pizza comes in cold, charred and doesn’t taste of anything … I use to ordered from them every 7-10 days and pizza was great until several months ago when all the staff there have changed.. I will definitely never order again and I don’t recommend it to anyone!
Yeelam Li
Took more and one and a half hour to get to you.
Simon BG
I ordered a pizza with 10 toppings for delivery, but when it arrived there were only 3. I phoned straight away and they immediately said they had made a mistake and would send me a voucher for a free pizza. Nothing arrived, so I sent an inquiry on their website. Eventually they responded asking for details of the phone call and a photo of the pizza. After I sent that, they replied again saying they were looking into it. It is now ONE MONTH later and I have not had any further response. Very disappointing, as I used to like ordering pizza from here, but obviously I won’t be doing that again.
matt stannard
Ordered pizza and drink for a second time in one month delivery came both times both missing an otdm first time it was a side last night was a bottle of coke. Called restraunt to be rudly told restraunt is closed and delivery driver will deliver coke without asking adress dreadful customer service and dreadful rude customer service
David B
Was going to order as usual and 3x medium pizzas were £75 delivered!!! Instead, we ordered from independent place that do authentic pizzas (Macaroni - few doors down) and came to £38 delivered. Double the price for half the quality. Serious need to rethinking pricing.
Barry Cooper
We ordered through just eat time for delivery was 19.15/19.35 after calling at 20.15 to be told 10min called again 21.00 it arrived 21.35 .I won't be ordering from them again ???
Best pizza in the town, great disocunts for the parties at furzfiled centre.
Vishnu Villu
Very good service polite people and delicious food, every time I place an order to collect the staff particularly ask what I need on the pizza and prepare a very delicious pizza
sian fenner
Multiple missed items, 2 hours late.
Yeelam Lyl
Took more and one and a half hour to get to you.
Jay B
Told it would take 10 minutes on the phone. I turned up after 15 minutes to be told it will be a further 10 minutes... my pizza wasn't even in the oven
Always good and fast delivery ????
The last twice we have had our Pizza from Papa John’s Potters Bar we have been very unimpressed with the service we have received. We ordered on line for collection and each time the on line progress report has not been updated. The first time this happened I went to the shop an hour after the order was placed only to find that there was only one person in the store trying to deal with everything from preparing and cooking the pizza to answering the phone. Tonight again the order wasn’t updated on line, we went down to the shop only to find that the pizza was ready but on line had not been updated. The result was the Pizza was not as hot as it should be and therefore not so enjoyable. When we asked why it hadn’t been advised as we should have been we didn’t have a satisfactory response possibly because the server didn’t have a basic understanding of the English language or pretend not to understand. No apology was forthcoming. With the amount of Pizza companies in the town I would suggest people avoid Papa John’s until they sort their staff out.
Great pizza. Great deals.
Waste of money... My third order and third time disappointed.. you have to wait for it forever and pizza comes in cold, charred and doesn’t taste of anything … I use to ordered from them every 7-10 days and pizza was great until several months ago when all the staff there have changed.. I will definitely never order again and I don’t recommend it to anyone!
Took more and one and a half hour to get to you.
I ordered a pizza with 10 toppings for delivery, but when it arrived there were only 3. I phoned straight away and they immediately said they had made a mistake and would send me a voucher for a free pizza. Nothing arrived, so I sent an inquiry on their website. Eventually they responded asking for details of the phone call and a photo of the pizza. After I sent that, they replied again saying they were looking into it. It is now ONE MONTH later and I have not had any further response. Very disappointing, as I used to like ordering pizza from here, but obviously I won’t be doing that again.
Ordered pizza and drink for a second time in one month delivery came both times both missing an otdm first time it was a side last night was a bottle of coke. Called restraunt to be rudly told restraunt is closed and delivery driver will deliver coke without asking adress dreadful customer service and dreadful rude customer service
Was going to order as usual and 3x medium pizzas were £75 delivered!!! Instead, we ordered from independent place that do authentic pizzas (Macaroni - few doors down) and came to £38 delivered. Double the price for half the quality. Serious need to rethinking pricing.
We ordered through just eat time for delivery was 19.15/19.35 after calling at 20.15 to be told 10min called again 21.00 it arrived 21.35 .I won't be ordering from them again ???
Amazing food
Restaurantji Recommends
Best pizza in the town, great disocunts for the parties at furzfiled centre.
Very good service polite people and delicious food, every time I place an order to collect the staff particularly ask what I need on the pizza and prepare a very delicious pizza
Multiple missed items, 2 hours late.
Took more and one and a half hour to get to you.
Told it would take 10 minutes on the phone. I turned up after 15 minutes to be told it will be a further 10 minutes... my pizza wasn't even in the oven