Large party so service wasn't especially quick but the food was good
tshep2016
Terrible tasteless food rice all stuck together not fried rice prawns burnt ,veg came in some kind of liquid again suppose to be fried in all complete waste of £46 takeaway I did phone them but they didn’t seem interested.So disappointing just wanted a break from cooking I say never again
C C
Edit 2- Went to order last night after a year of not ordering from her. My order that once was £24 is now £40. I understand prices go up but it isn't justified here. Asparagus is £2. They charge £10. Mock duck in a can is £1.50, pancakes £0.80p, cucumber and spring onions £0.30p(based on portion you get) hoisin sauce 50p(based on portion you get). That's £3.10 it costs them to make the dish ..They charge £12. If it was £8 like it used to be, they'd still have £4.90 profit. This place is greedy and it's so expensive for the amount you get.Edit- Leaving my last review still so people know what has changed. They have since removed themselves from the cheeky tuesday(just eat) offer and marked some of the prices up £2. This means a Tuesday Treat that cost £24(without price increase and WITH offer) is now 29.60. Unfortunately, the food is good but i wouldn't pay that much for just 3-4 dishes. 2 veggie ducks were 8.60 EACH, making it 17.40 then 13.92(with offer) now it is 10.40EACH making it 20.80. I only ordered for their mock(vegetarian and vegan) duck. However, now I can't justify the price.I love love love their food. It is on the pricey side, so I do only get it during Cheeky Tuesday(just eat, 20%off £15). On the Paya website, they have added vegetarian duck in a main dish, which just eat doesn't have. This is a shame. Luckily I love tofu, so it doesn't effect me ordering. This is the only Chinese restaurant that does vegetarian duck, and there is always plenty, nice full tummy. I try to order weekly. Please add more mock meats into dishes, so us vegans have a place to keep ordering from when fancying Chinese and not just having to go for veggies and tofu. Delivery men are both nice and kind, always smiling. Always the same 2. So glad I found this place, loved it for over 2 years now.
ocean fay
Best place, amazing quality! Even added extra sauce in our delivery. Legends!
Love N
It was lovely and tasty food . Excellent delivery service
Lucan Barton
Been waiting 1 hour and a half for my food and now they're not answering the phone and no option to leave a message, also no option to track them on deliveroo, extremely unhappy with this terrible service
Ryan Bishop
Will never use again! Food was delivered extremely late and after contacting the restaurant multiple times the food finally arrived… cold. Spoke to the restaurant again who were extremely rude and eventually put the phone down on me. Used these weekly for couple of years now and this has become a regular occurrence, quality has completely gone out the window now. AVOID.
Miles Barnett
Food was delicious! Not sure where the negative comments came from. One of the best Chinese meals I have had
Jasmin
AVOID!We ordered from here and have been incredibly poorly with food poisoning for the last couple of days after eating the chicken dishes. Years ago this place was good but in recent years, each order gets progressively worse. Will never eat from here again.
erin
Delivery was over 30 mins late. Food was rubbish, staff were horrible and unhelpful and not direct. I had to go back and forth before finally being told I’m getting a refund. I highly suggest not using this place. Never even got my refund, bunch of liars.
I order from here often and while the prices are above average the food is usually good. Large order one night which included satay, what we got was watery soy sauce instead. I submitted complaint but no response. Wouldn't mind if there's the odd slip in quality but nobody responded or reached out. For those prices you'd expect better customer service.
Gabi Taylor
Paya deliver consistently late. We order through Just Eat and the restaurant update the order to say it's on its way but it never is.The food is usually good once it arrives but last night the chicken satay was dry and whatever sauce they sent with it was not peanut sauce.The chicken chow mein was flavourlessand also dry.A real disappointment and I don't think we'll order from there again.
Olivia X
Amazing food, lovely polite staff and great service. Would definitely recommend ?
liana wall
AVOID!!!Don’t even bother here guys!The Wrong order was delivered.No help and extremely rude !!!And they they hung up on us when we tried to sort this as a paying customer !
sasha a
Decent food , enjoy the flavour of both chicken cashew & chicken satay however they give you about a teaspoons worth of satay sauce to go with about 4/5 skewers hence the 3*.
Large party so service wasn't especially quick but the food was good
Terrible tasteless food rice all stuck together not fried rice prawns burnt ,veg came in some kind of liquid again suppose to be fried in all complete waste of £46 takeaway I did phone them but they didn’t seem interested.So disappointing just wanted a break from cooking I say never again
Edit 2- Went to order last night after a year of not ordering from her. My order that once was £24 is now £40. I understand prices go up but it isn't justified here. Asparagus is £2. They charge £10. Mock duck in a can is £1.50, pancakes £0.80p, cucumber and spring onions £0.30p(based on portion you get) hoisin sauce 50p(based on portion you get). That's £3.10 it costs them to make the dish ..They charge £12. If it was £8 like it used to be, they'd still have £4.90 profit. This place is greedy and it's so expensive for the amount you get.Edit- Leaving my last review still so people know what has changed. They have since removed themselves from the cheeky tuesday(just eat) offer and marked some of the prices up £2. This means a Tuesday Treat that cost £24(without price increase and WITH offer) is now 29.60. Unfortunately, the food is good but i wouldn't pay that much for just 3-4 dishes. 2 veggie ducks were 8.60 EACH, making it 17.40 then 13.92(with offer) now it is 10.40EACH making it 20.80. I only ordered for their mock(vegetarian and vegan) duck. However, now I can't justify the price.I love love love their food. It is on the pricey side, so I do only get it during Cheeky Tuesday(just eat, 20%off £15). On the Paya website, they have added vegetarian duck in a main dish, which just eat doesn't have. This is a shame. Luckily I love tofu, so it doesn't effect me ordering. This is the only Chinese restaurant that does vegetarian duck, and there is always plenty, nice full tummy. I try to order weekly. Please add more mock meats into dishes, so us vegans have a place to keep ordering from when fancying Chinese and not just having to go for veggies and tofu. Delivery men are both nice and kind, always smiling. Always the same 2. So glad I found this place, loved it for over 2 years now.
Best place, amazing quality! Even added extra sauce in our delivery. Legends!
It was lovely and tasty food . Excellent delivery service
Been waiting 1 hour and a half for my food and now they're not answering the phone and no option to leave a message, also no option to track them on deliveroo, extremely unhappy with this terrible service
Will never use again! Food was delivered extremely late and after contacting the restaurant multiple times the food finally arrived… cold. Spoke to the restaurant again who were extremely rude and eventually put the phone down on me. Used these weekly for couple of years now and this has become a regular occurrence, quality has completely gone out the window now. AVOID.
Food was delicious! Not sure where the negative comments came from. One of the best Chinese meals I have had
AVOID!We ordered from here and have been incredibly poorly with food poisoning for the last couple of days after eating the chicken dishes. Years ago this place was good but in recent years, each order gets progressively worse. Will never eat from here again.
Delivery was over 30 mins late. Food was rubbish, staff were horrible and unhelpful and not direct. I had to go back and forth before finally being told I’m getting a refund. I highly suggest not using this place. Never even got my refund, bunch of liars.
Restaurantji Recommends
I order from here often and while the prices are above average the food is usually good. Large order one night which included satay, what we got was watery soy sauce instead. I submitted complaint but no response. Wouldn't mind if there's the odd slip in quality but nobody responded or reached out. For those prices you'd expect better customer service.
Paya deliver consistently late. We order through Just Eat and the restaurant update the order to say it's on its way but it never is.The food is usually good once it arrives but last night the chicken satay was dry and whatever sauce they sent with it was not peanut sauce.The chicken chow mein was flavourlessand also dry.A real disappointment and I don't think we'll order from there again.
Amazing food, lovely polite staff and great service. Would definitely recommend ?
AVOID!!!Don’t even bother here guys!The Wrong order was delivered.No help and extremely rude !!!And they they hung up on us when we tried to sort this as a paying customer !
Decent food , enjoy the flavour of both chicken cashew & chicken satay however they give you about a teaspoons worth of satay sauce to go with about 4/5 skewers hence the 3*.