Upset stomach last time I ordered here. Food quality didn’t seem very good. Called to inform but no answer.
Paul Visagie
Had a wonderful meal last night, the food was excellent, fresh and very flavoursome. Safwaan is a great host. It was our first time at The Guard House but will certainly dine there again, can highly recommend them.
thaifoodie222
I've dined in and had a great time, food was 10/10, glad that there's lots of veggie options as it's accomodatable for all and my parents really enjoyed who are veggie. Have been ordering takeaways every week since and have not been disappointed.
Brett Collins
Booked a table for upstairs for a party of 9, arrived to then be told we need to wait half hour for the table to be ready, came back half hour later to still wait another 15 mins & be told we can't have the upstairs table as it's not available.Ordered drinks which took ages & then found out he went out to get the beers as they had none.The food arrived & it was average at best, seem like it was rushed, very bland, not much taste & as a buffet there wasn't much to choose from.When we asked for the desserts to beBrought we was then told there are none available.So for the set buffet it wasn't worth it at all & we won't be returning again.
daren varley
The owner owe me 4 raffle prizes from over 5 weeks ago, and it was for charity, his name is safwaan chowdrey, don't trust himWheelchair accessibility: None
Liz Shrimpton
Unfortunately had a couple of really poor takeaways from here. Was hoping it was a one off, but sadly not. Food was bland/too peppery/dry and the order is often wrong or missing things. Shame. Hope you can sort it out!
Clairecarter75
We went to the Sunday buffet and it was absolutely lovely. The owner was so nice and made sure everyone in the restaurant was well looked after he chatted to everyone. And the food was delicious, we were offered more and the buffet section was fresh and hot. So much to choose. thank you for a lovely lunch
Lauren davies
Prawns in my meal smelt extremely fishy and were mushy - looks as if they were old prawns and I did not eat for fear of food poisoning! One prawn was black and almost looked mouldy! Have ordered from here before and it’s been fine, but the quality I received tonight was disgusting. Won’t be ordering again.
Craig Griffin
AVOID - we have ordered close to 15 seperate occasions from the Guard House Thai over the last 3 years. At times their food has been exceptional. We have had a previous poor experience that in good faith fed back to the restaurant to give them the opportunity to improve without leaving a review - on that occasion it was down to the fact that between 2 large prawn Panang Thai Red curries, there was a total of 6 prawns (3 in each curry)- as a result of a conversation with the manager following our feedback we were given a promise on our next order there would be "good will", which never occured.We ordered a substancial meal tonight for 2 with a total of 3 main dishes and a number of side dishes.The prawns were squishy and discoloured in places (a dark black colour, with a spongey texture - i ama seafood junky and have never experieced poor quality seafood like this), the red curries were very thin and almost chicken stock coloured.My feedback does not reflect the cost, as I would pay above the odds for a good Thai.The Thai fish soup, which previously was one of the most authentic I had eaten was 100% out of a jar and not freshly made.We ordered the food at 17:30, to be delivered at between 1930/1945 and did not recieve the food until 20:40 a whole hour late with poor customer service when we phoned to check up why it was late.Overall the food was poor quality, especially the soup. The seafood was clearly not fresh, I've never eaten squishy discoloured prawns before and both me and my wife were concerned about food poisoning so did not eat the full meal.Confusingly at times their food quality has been really good.You may order and recieve good food but in our experience it is not consistent and you may also receive poor quality food, which at the price you pay is not worth the risk.They also miss labeled the dishes when we recieved them, despite the dishes being correct.Bottom line the food is not consistent and neither is the service. There is a chance that you may recieve really authentic Thai food.... there is also the chance you may receive really terrible food - the price in this restaurant should reflect consistency at a bare minimum which it defintley does not.My advice would be order from a different restaurant. When the Guard House produce food at times its some of the best Thai I've had l, unfortuntley about 40% of the time it's been terrible - other local restaurants are way more constant - and tonight is the second time we have not eaten the food due to concern over the quality of the ingredients.This is an honest review based on food ordered on numerous occasions over time. Tonight was the last straw and the last time we will be ordering food from The Guard House.I hope this is helpful at preventing you from making the same mistake.
Carla Warwick
Awful food delivered late and the taste was not what you would expect for the dishes we ordered, like someone in the kitchen was covering and just made the ingredients up. The meat was poor quality too. And the price did definitely not refleft this. Never again
Ordered a takeaway (spring rolls, Thai green and red curry, egg fried rice) from here as the last one from Thai Rack wasn't good despite years of being excellent. These curries had the consistency of a watery broth/soup, not creamy or thick like you would expect with coconut milk based dishes sadly. Green was OK for flavour (tofu was great), red was tasteless, chicken poor. Springrolls were excellent. For £30 we would have expected much more flavour!
Lisa Little
Ordered a takeaway for delivery, arrived in the time we were told, the thai dumplings were lovely, generous amount of dressing, Tom Yum soup very tasty and spicy, stir fry had good seasoning and spice level, travelled very well for takeaway too!
Craig Smith
Incredibly welcoming with astounding food. Everything was fresh and tasted so, from the sweet chilli sauce to the spring rolls.Had a great chat with the owner and he shared his experiences of starting up the restaurant and cooking.Highly recommend!Vegetarian options: Good options available
Marilyn Carter
Service was slow but the waiter was very curious & polite. My food was nice but only warm and the chicken pieces in my dish had no flavour?.
GoPlaces583672
I booked a table for my wife and I weekly date night. The service we received was fantastic and the food was lovely. I would highly recommend this restaurant.
Upset stomach last time I ordered here. Food quality didn’t seem very good. Called to inform but no answer.
Had a wonderful meal last night, the food was excellent, fresh and very flavoursome. Safwaan is a great host. It was our first time at The Guard House but will certainly dine there again, can highly recommend them.
I've dined in and had a great time, food was 10/10, glad that there's lots of veggie options as it's accomodatable for all and my parents really enjoyed who are veggie. Have been ordering takeaways every week since and have not been disappointed.
Booked a table for upstairs for a party of 9, arrived to then be told we need to wait half hour for the table to be ready, came back half hour later to still wait another 15 mins & be told we can't have the upstairs table as it's not available.Ordered drinks which took ages & then found out he went out to get the beers as they had none.The food arrived & it was average at best, seem like it was rushed, very bland, not much taste & as a buffet there wasn't much to choose from.When we asked for the desserts to beBrought we was then told there are none available.So for the set buffet it wasn't worth it at all & we won't be returning again.
The owner owe me 4 raffle prizes from over 5 weeks ago, and it was for charity, his name is safwaan chowdrey, don't trust himWheelchair accessibility: None
Unfortunately had a couple of really poor takeaways from here. Was hoping it was a one off, but sadly not. Food was bland/too peppery/dry and the order is often wrong or missing things. Shame. Hope you can sort it out!
We went to the Sunday buffet and it was absolutely lovely. The owner was so nice and made sure everyone in the restaurant was well looked after he chatted to everyone. And the food was delicious, we were offered more and the buffet section was fresh and hot. So much to choose. thank you for a lovely lunch
Prawns in my meal smelt extremely fishy and were mushy - looks as if they were old prawns and I did not eat for fear of food poisoning! One prawn was black and almost looked mouldy! Have ordered from here before and it’s been fine, but the quality I received tonight was disgusting. Won’t be ordering again.
AVOID - we have ordered close to 15 seperate occasions from the Guard House Thai over the last 3 years. At times their food has been exceptional. We have had a previous poor experience that in good faith fed back to the restaurant to give them the opportunity to improve without leaving a review - on that occasion it was down to the fact that between 2 large prawn Panang Thai Red curries, there was a total of 6 prawns (3 in each curry)- as a result of a conversation with the manager following our feedback we were given a promise on our next order there would be "good will", which never occured.We ordered a substancial meal tonight for 2 with a total of 3 main dishes and a number of side dishes.The prawns were squishy and discoloured in places (a dark black colour, with a spongey texture - i ama seafood junky and have never experieced poor quality seafood like this), the red curries were very thin and almost chicken stock coloured.My feedback does not reflect the cost, as I would pay above the odds for a good Thai.The Thai fish soup, which previously was one of the most authentic I had eaten was 100% out of a jar and not freshly made.We ordered the food at 17:30, to be delivered at between 1930/1945 and did not recieve the food until 20:40 a whole hour late with poor customer service when we phoned to check up why it was late.Overall the food was poor quality, especially the soup. The seafood was clearly not fresh, I've never eaten squishy discoloured prawns before and both me and my wife were concerned about food poisoning so did not eat the full meal.Confusingly at times their food quality has been really good.You may order and recieve good food but in our experience it is not consistent and you may also receive poor quality food, which at the price you pay is not worth the risk.They also miss labeled the dishes when we recieved them, despite the dishes being correct.Bottom line the food is not consistent and neither is the service. There is a chance that you may recieve really authentic Thai food.... there is also the chance you may receive really terrible food - the price in this restaurant should reflect consistency at a bare minimum which it defintley does not.My advice would be order from a different restaurant. When the Guard House produce food at times its some of the best Thai I've had l, unfortuntley about 40% of the time it's been terrible - other local restaurants are way more constant - and tonight is the second time we have not eaten the food due to concern over the quality of the ingredients.This is an honest review based on food ordered on numerous occasions over time. Tonight was the last straw and the last time we will be ordering food from The Guard House.I hope this is helpful at preventing you from making the same mistake.
Awful food delivered late and the taste was not what you would expect for the dishes we ordered, like someone in the kitchen was covering and just made the ingredients up. The meat was poor quality too. And the price did definitely not refleft this. Never again
Restaurantji Recommends
Ordered a takeaway (spring rolls, Thai green and red curry, egg fried rice) from here as the last one from Thai Rack wasn't good despite years of being excellent. These curries had the consistency of a watery broth/soup, not creamy or thick like you would expect with coconut milk based dishes sadly. Green was OK for flavour (tofu was great), red was tasteless, chicken poor. Springrolls were excellent. For £30 we would have expected much more flavour!
Ordered a takeaway for delivery, arrived in the time we were told, the thai dumplings were lovely, generous amount of dressing, Tom Yum soup very tasty and spicy, stir fry had good seasoning and spice level, travelled very well for takeaway too!
Incredibly welcoming with astounding food. Everything was fresh and tasted so, from the sweet chilli sauce to the spring rolls.Had a great chat with the owner and he shared his experiences of starting up the restaurant and cooking.Highly recommend!Vegetarian options: Good options available
Service was slow but the waiter was very curious & polite. My food was nice but only warm and the chicken pieces in my dish had no flavour?.
I booked a table for my wife and I weekly date night. The service we received was fantastic and the food was lovely. I would highly recommend this restaurant.