Really poor service asked if I could change to a meal as I was paying and she said no she hadn’t even put the money in the till and to think I used to take my kids here every
HertsDebstravel
Decided to have a subway roll today which was very disappointing. Got back to office and found that he had given me a stale roll. I won’t be returning to this branch.
Andrea C
Dreadful experience, only put one star because 0 stars isn’t possible. Workers were very rude and couldn’t understand what type of sandwich we asked for even though it’s on there menu. I ordered a vegetarian sandwich due to being a vegetarian and the guy didn’t change his gloves after touching a meat sandwich! Once our food came out of the toaster, we asked for it to be cut in half and to put salad on one half. We were told that you couldn’t put salad on it as it’s a set menu sandwich, you can only do this with a customised sandwich. Then my wife said can you put it through as a customised sandwich then on the register and the guy said no because we have already made your sandwich? I don’t think the staff on shift today were capable of serving customers, not to mention the rudeness in their tone of voice! Another customer asked if the AC was on because of how hot it was, the workers said “ oh i don’t know, it might be broken…”, how lazy and rude! Sorry, will NOT be returning ever again!
FootienBeer
It needs to improve as their is a lot of competition in the area from chains and locally owned cafes. Service was fine but by ordering a set sub you get two salad choices, if you build your own you used to get unlimited. Sign being outside Greggs meant a few including me walked in their and as the chains are very alike it's only the lack of salad at the counter that made me realise. If you are prepared to look around and try a local independent takeaway you will certainly find better value and service.
shostakovitc
Couldn’t understand the routine of getting a roll and a wrap. No toilet facilities as they told me to use Tesco !!
FatWizzard (Bearded-Otaku)
Subway like any other, staff is kind the place is clean, sadly the guys don't allways follow the specific procedure for constructing subways.Eg: when making a mega meat, the meatballs go last so the bread dosent get so damn soggy from the marinara the rest of the meat acts like a base ?Minor differences change the taste and consistency, idk if I'm paying what 9£ for a baguette and it's not don't the way it's supposed to I'd rather just go make it myself.
Meli Bodman
Lovely staff! Very helpful - thank you for changing your gloves without being asked, before picking up my vegetarian order!Vegetarian options: Lots of veggie options
Marion
Was not impressed ...no atmosphere..unfortunately staff were not very friendly...they did not really understand you
therichastill
There are a couple of Subways in Stevenage. Two in the town centre, one in the High Street and one in the Industrial Area at the BP garage so you can get salad from them quite easily. I like visiting the one in the Town Square and it is always good food, The staff are friendly and they provide good service. I have never had a bad experience there. HIGHLY RECOMMENDED!
Kevin Mcewen
Steak & Cheese 6" sub with potato crispers. Sub was delicious as always. Potato crispers weren't crispy, they were soggy! Still tasted nice though. Staff were very helpful and courteous.
Really poor service asked if I could change to a meal as I was paying and she said no she hadn’t even put the money in the till and to think I used to take my kids here every
Decided to have a subway roll today which was very disappointing. Got back to office and found that he had given me a stale roll. I won’t be returning to this branch.
Dreadful experience, only put one star because 0 stars isn’t possible. Workers were very rude and couldn’t understand what type of sandwich we asked for even though it’s on there menu. I ordered a vegetarian sandwich due to being a vegetarian and the guy didn’t change his gloves after touching a meat sandwich! Once our food came out of the toaster, we asked for it to be cut in half and to put salad on one half. We were told that you couldn’t put salad on it as it’s a set menu sandwich, you can only do this with a customised sandwich. Then my wife said can you put it through as a customised sandwich then on the register and the guy said no because we have already made your sandwich? I don’t think the staff on shift today were capable of serving customers, not to mention the rudeness in their tone of voice! Another customer asked if the AC was on because of how hot it was, the workers said “ oh i don’t know, it might be broken…”, how lazy and rude! Sorry, will NOT be returning ever again!
It needs to improve as their is a lot of competition in the area from chains and locally owned cafes. Service was fine but by ordering a set sub you get two salad choices, if you build your own you used to get unlimited. Sign being outside Greggs meant a few including me walked in their and as the chains are very alike it's only the lack of salad at the counter that made me realise. If you are prepared to look around and try a local independent takeaway you will certainly find better value and service.
Couldn’t understand the routine of getting a roll and a wrap. No toilet facilities as they told me to use Tesco !!
Subway like any other, staff is kind the place is clean, sadly the guys don't allways follow the specific procedure for constructing subways.Eg: when making a mega meat, the meatballs go last so the bread dosent get so damn soggy from the marinara the rest of the meat acts like a base ?Minor differences change the taste and consistency, idk if I'm paying what 9£ for a baguette and it's not don't the way it's supposed to I'd rather just go make it myself.
Lovely staff! Very helpful - thank you for changing your gloves without being asked, before picking up my vegetarian order!Vegetarian options: Lots of veggie options
Was not impressed ...no atmosphere..unfortunately staff were not very friendly...they did not really understand you
There are a couple of Subways in Stevenage. Two in the town centre, one in the High Street and one in the Industrial Area at the BP garage so you can get salad from them quite easily. I like visiting the one in the Town Square and it is always good food, The staff are friendly and they provide good service. I have never had a bad experience there. HIGHLY RECOMMENDED!
Steak & Cheese 6" sub with potato crispers. Sub was delicious as always. Potato crispers weren't crispy, they were soggy! Still tasted nice though. Staff were very helpful and courteous.
Restaurantji Recommends
The quantity of filling is a lot smaller and the price has risen
I ordered a 6 Inch Veg Burger and it was tasty and yummy.
Excellent service superb choice of sandwich fillings staff very polite could play some decent music but that's me being picky.
Nice subway with nice staff.Food very good with plenty of choice.
Mo was very helpful followed by great customer service