Personally this is one of the worst brewers fayre I've ever visited I mean to start the lady who was taking my order was awesome ? thanks too her but she made a mistake and only charged me for a small coke when I wanted a pint the "manager" the belittled her in front of me saying this is why her stock take was off why she didn't just wait and pull her to one side I'll never know the "manager" after rectifying the young girls genuin mistake then charged me for a large coke but gave me a small coke glass not a 20oz the table I sat at after ordering i realised there was dried up ketchup all over it clearly not cleaned for a while salt shaker hole was jam packed i had to take the bottom out and pour it into my hand and pepper pot was empty and the food isn't the best either my beef and ale pie was clearly microwaved soggy as hell on the bottom and the top was so hard even other people in the place watched as I struggled to cut into the crust nearly breaking my teeth as I ate it gravy was cold and the chips wasn't even cooked properly in all honesty I won't be coming back here again I'm glad i was only here for 1 night very disappointing visit. The manager needs to learn how to manage her staff and not just berate them. i also ordered a refill hot drinks and was handed a dirty cup from the bar. If possible, avoid this place like the plagueParking: 3 hours free when you enter your registration
James Bingham
Went downstairs today for a drink with my partner at 9:40pm before bed, but was told we are closed. Website states 10pm!! Extremely poor for a restaurant attached to a premier inn.Was also told last orders are at 9:30pm. What place issues last orders at that time, it's pathetic!It all worked out ok as we went to Morrisons which is just down the road to buy alcohol there and took it to our room, which actually worked out alot cheaper than the prices they charge!!!Seriously, rising sun needs to get a grip, your attached to a hotel!! Is it that hard to pour a drink?There is also no sign to state last order timings.AVOID IF YOU WANT A DRINK BEFORE BED/NIGHT TIME.
Daniel Bird
Standard pub, the machine for recording your number plate wasn't working
Nick Taylor
Ned was very friendly and efficient
Elle Lucas
My husband and I are regular customers at the rising sun pub for breakfast and dinner. The services and the atmosphere would normally be warm and welcoming. We walked in this morning and greeted the server (Jane) with a smile and said Good morning to which she responded “are you staying upstairs?” *Referring to the hotel* and we said “no”. She then said “oh” as if we’re not welcomed to be served. She stayed in her position for quite some time *away from the till* as we asked her if we could pay so we can start dining in. She then said “but we don’t accept cash, only cards for payment so..”We both then said “we can pay by card so that’s alright” The server then said “oh uhhh okay”appearing to be uncomfortable in utilising the till. She asked us if we wanted continental or full breakfast to which we said continental at first but changed our mind to switch it to full breakfast right after. At this point she started claiming she “cannot change the option as we should have known what we wanted to begin with because she’s already asked us, and it’s our fault because we should have known what we wanted in the first place, because every other customers know what they want when they order” we apologised and asked her kindly to just void the order as it has not been finalised and she said we’re just going to have to pay for what she placed in the order and just have the continental instead as it’s our fault. We asked if she could add more items on the list so we can make up for the balance to have the full breakfast and she said that can’t be done, we told her that we are regular customers to which she responded with “I’ve worked here for five years and I’ve never seen your faces” **not to mention the look of disgust on her face as she looked at us from head to toe** We asked for the manager and she replied “well there’s no manager here until 12 o’clock so…”At this point, we’re already getting distressed as she kept telling us it was our fault and that we should just leave as there was no way for her to void it on the system and she won’t be able to serve until the manager can void the order which is at 12 o’clock when she (the manager) apparently starts her shift and that there is no supervisor around to do it either. Jane (the server) continued to attempt to correct our grammars and tenses as she carried on to make us feel unwelcomed whilst trying to make a point.Three other customers then walked in, she did not use the till until we left and we witnessed her happily serving and welcoming them anyway and made it clear that we had to leave as we were told because she couldn’t have us in the establishment any longer.We headed to the rising sun pub after receiving a bad news and we went there knowing the place and the ambient will cheer us up.The communication skill that this server displayed is utterly unacceptable which made us feel discriminated against and after spending ten minutes of trying to make sense of what just happened and just wanting to really have a good breakfast, she did not even want to cooperate with us to begin with, we decided to leave as we were rejected multiple times instead of trying to making customers feel valued and respected.
Nicola Smart
Took a while to order as not many staff working. Food was nice, would eat here again. Breakfast was good.
Zak Crossley
If I could give zero I would this was 2022,Now came back in 2024 dont get me wrong staff nice but coleslaw was expired and found lump of hair in steak.
Bob Bamber
Worst Brewers Fayre I've been
Danielle G
Absolutely awful Avoid at all costs Stayed in the hotel next door, came for a drink on arrival and staff didn't know anything. The large Blonde older lady incredibly rude and had no idea what she was doing. She had a T-shirt saying ask me for cocktails but when I ordered one she had no idea what she was doing. She was incapable of pouring a pint. She was more interested in having a joke with the other staff walking by the bar. The manager came to help and treated us like an inconvenience! Had breakfast in the morning and lack of plates, juice ran out and rude staff. We will not be back!
James T
Went here today for Christmas dinner and the service was a joke waited an hour for drinks and starters. The main meal was then another hour and wasn’t complete no sides that you had to order separately just overall very bad service staff didn’t seem to no what they were doing. Food cold and not cooked properly some things rock hard very disappointing especially for a Christmas Day meal that is £53 per person
Ok pub under the Premier Inn, decent food and friendly staff but closes at 10pm.
Mia Fallon
Great food and amazing staff. Will definitely be coming back!
Schofield Eugene
I very VERY rarely give 5*s but the service was very quick, the food was absolutely exceptional, and it was not to packed when we got there i would definitely recommend this place & i am definitely going back. ???
S7114RNlynnc
Came here for lunch & breakfast 21st, 22nd dec, so understaffed! Blonde lady behind bar v helpful long long wait for lunch food especially desserts, come on company get some mote staff in there give the place a chance
Mark Milligan
Carvery was short of a few items.With no intention of replenishing them at 3.30pm SundayDissapointing
Personally this is one of the worst brewers fayre I've ever visited I mean to start the lady who was taking my order was awesome ? thanks too her but she made a mistake and only charged me for a small coke when I wanted a pint the "manager" the belittled her in front of me saying this is why her stock take was off why she didn't just wait and pull her to one side I'll never know the "manager" after rectifying the young girls genuin mistake then charged me for a large coke but gave me a small coke glass not a 20oz the table I sat at after ordering i realised there was dried up ketchup all over it clearly not cleaned for a while salt shaker hole was jam packed i had to take the bottom out and pour it into my hand and pepper pot was empty and the food isn't the best either my beef and ale pie was clearly microwaved soggy as hell on the bottom and the top was so hard even other people in the place watched as I struggled to cut into the crust nearly breaking my teeth as I ate it gravy was cold and the chips wasn't even cooked properly in all honesty I won't be coming back here again I'm glad i was only here for 1 night very disappointing visit. The manager needs to learn how to manage her staff and not just berate them. i also ordered a refill hot drinks and was handed a dirty cup from the bar. If possible, avoid this place like the plagueParking: 3 hours free when you enter your registration
Went downstairs today for a drink with my partner at 9:40pm before bed, but was told we are closed. Website states 10pm!! Extremely poor for a restaurant attached to a premier inn.Was also told last orders are at 9:30pm. What place issues last orders at that time, it's pathetic!It all worked out ok as we went to Morrisons which is just down the road to buy alcohol there and took it to our room, which actually worked out alot cheaper than the prices they charge!!!Seriously, rising sun needs to get a grip, your attached to a hotel!! Is it that hard to pour a drink?There is also no sign to state last order timings.AVOID IF YOU WANT A DRINK BEFORE BED/NIGHT TIME.
Standard pub, the machine for recording your number plate wasn't working
Ned was very friendly and efficient
My husband and I are regular customers at the rising sun pub for breakfast and dinner. The services and the atmosphere would normally be warm and welcoming. We walked in this morning and greeted the server (Jane) with a smile and said Good morning to which she responded “are you staying upstairs?” *Referring to the hotel* and we said “no”. She then said “oh” as if we’re not welcomed to be served. She stayed in her position for quite some time *away from the till* as we asked her if we could pay so we can start dining in. She then said “but we don’t accept cash, only cards for payment so..”We both then said “we can pay by card so that’s alright” The server then said “oh uhhh okay”appearing to be uncomfortable in utilising the till. She asked us if we wanted continental or full breakfast to which we said continental at first but changed our mind to switch it to full breakfast right after. At this point she started claiming she “cannot change the option as we should have known what we wanted to begin with because she’s already asked us, and it’s our fault because we should have known what we wanted in the first place, because every other customers know what they want when they order” we apologised and asked her kindly to just void the order as it has not been finalised and she said we’re just going to have to pay for what she placed in the order and just have the continental instead as it’s our fault. We asked if she could add more items on the list so we can make up for the balance to have the full breakfast and she said that can’t be done, we told her that we are regular customers to which she responded with “I’ve worked here for five years and I’ve never seen your faces” **not to mention the look of disgust on her face as she looked at us from head to toe** We asked for the manager and she replied “well there’s no manager here until 12 o’clock so…”At this point, we’re already getting distressed as she kept telling us it was our fault and that we should just leave as there was no way for her to void it on the system and she won’t be able to serve until the manager can void the order which is at 12 o’clock when she (the manager) apparently starts her shift and that there is no supervisor around to do it either. Jane (the server) continued to attempt to correct our grammars and tenses as she carried on to make us feel unwelcomed whilst trying to make a point.Three other customers then walked in, she did not use the till until we left and we witnessed her happily serving and welcoming them anyway and made it clear that we had to leave as we were told because she couldn’t have us in the establishment any longer.We headed to the rising sun pub after receiving a bad news and we went there knowing the place and the ambient will cheer us up.The communication skill that this server displayed is utterly unacceptable which made us feel discriminated against and after spending ten minutes of trying to make sense of what just happened and just wanting to really have a good breakfast, she did not even want to cooperate with us to begin with, we decided to leave as we were rejected multiple times instead of trying to making customers feel valued and respected.
Took a while to order as not many staff working. Food was nice, would eat here again. Breakfast was good.
If I could give zero I would this was 2022,Now came back in 2024 dont get me wrong staff nice but coleslaw was expired and found lump of hair in steak.
Worst Brewers Fayre I've been
Absolutely awful Avoid at all costs Stayed in the hotel next door, came for a drink on arrival and staff didn't know anything. The large Blonde older lady incredibly rude and had no idea what she was doing. She had a T-shirt saying ask me for cocktails but when I ordered one she had no idea what she was doing. She was incapable of pouring a pint. She was more interested in having a joke with the other staff walking by the bar. The manager came to help and treated us like an inconvenience! Had breakfast in the morning and lack of plates, juice ran out and rude staff. We will not be back!
Went here today for Christmas dinner and the service was a joke waited an hour for drinks and starters. The main meal was then another hour and wasn’t complete no sides that you had to order separately just overall very bad service staff didn’t seem to no what they were doing. Food cold and not cooked properly some things rock hard very disappointing especially for a Christmas Day meal that is £53 per person
Restaurantji Recommends
Ok pub under the Premier Inn, decent food and friendly staff but closes at 10pm.
Great food and amazing staff. Will definitely be coming back!
I very VERY rarely give 5*s but the service was very quick, the food was absolutely exceptional, and it was not to packed when we got there i would definitely recommend this place & i am definitely going back. ???
Came here for lunch & breakfast 21st, 22nd dec, so understaffed! Blonde lady behind bar v helpful long long wait for lunch food especially desserts, come on company get some mote staff in there give the place a chance
Carvery was short of a few items.With no intention of replenishing them at 3.30pm SundayDissapointing