We haven't used this takeaway for a number of years. I honestly don't know why as the food was delicious. It was all hot and tasty and we will certainly order from here again.We collected rather than delivery. Purely a personal choice.
Chantelle Iles
Good food but the waiting time is a joke. I called asking where the food is and was told its on its way, 40 minutes later it still didn't show up.Over an hour and a half from placing the order to receiving the food.
Kieron Edwards
Egg fried rice was cold on delivery chip was hot and they told me to put the Egg fried rice in the microwave to make it
AJ
ordered shrimp and it smelled so bad. the shrimp smelled like it was rotten and we threw the whole thing away. waste of money. also the fried rice had no flavor. we asked for soy sauce or any sauce for it and they said they didn’t have any sauce to go with our rice so we just had to eat plain fried rice. what kind of asian place doesn’t have sauce?
Pasan Siriwardana
I had two completely raw orders of satay chicken skewers and I found a toothpick in my chow mein. I ordered through Just Eat and previously it was amazing, but now I'm wondering what the food standards are like and how hygienic the food is, even when it doesn't obviously look like this. Stay away at all costs.
Jane A
Ordered on just eat and paid delivery but the driver was very rude saying it was too far to deliver and “not for me”. Why did they accept the order?????
Elisa Smith
Terrible delivery and customer service. We'll never order again.Order was supposed to arrive within 70 min. Almost 2 hours later, order still hadn't arrived. When we called, the lady lied to us, explaining she hadn't received the order until 1 h later.We would have been happy with an honest apology. But being lied to when the delivery receipt clearly states the right time, is totally unnecessary and disappointing.
Stephen Moulder
Upon my return to Canterbury after my retreat home for the Easter break, I found myself in dire need of sustenance. I traversed the cobble passages that twine through Canterbury, gazing at the alpenglow sky and harkened back to this fine establishment. I ventured towards it, greeted by amazingly congenial staff, placed my order & only had to linger for ten minutes for my nutriment. Due to my personal taste, I ordered: hot & sour soup, roast duck chow mein, and tantalising chilli salt chicken wings. The chilli chicken wings are truly magnificent and are the best I've ever had during my adventures. The meal was incredibly affordable, coming to only £14-15. If you're travelling through this magnificent city and fancy a filling of traditional family made food, I would wholeheartedly recommend you satisfy your taste buds with Dragon City.
Lissx
Terrible delivery and customer service. We'll never order again. Order was supposed to arrive within 70 min. Almost 2 hours later, order still hadn't arrived. When we called, the lady lied to us, explaining she hadn't received the order until 1 h later. We would have been happy with an honest apology. But being lied to when the delivery receipt clearly states the right time, is totally unnecessary and disappointing.
JOHN MCMANUS
Nearest to work so we get the odd takeaway. Doesn't beat Cheriton Golden Gate but is as good as any other I've tasted. Food seemed fresh and up to standard. Good opening times. Til after 11pm. When at work I will keep going back. If you fancy chinese cuisine amd your nearby it's worth a stop off.
Food is ok but the man I spoke to on the phone had horrendous customer service, shouting down the phone at me over a misunderstanding with the order, completely ruined my experience. I’ve had a positive experience with other staff but this is just not acceptable behaviour. I’ve never experienced anything like this before! Under no circumstances should staff shout at customers!
Mark Checksfield
Ordered through Just eat and payed for delivery. Then received a phone call from Dragon City asking to pay more for delivery. I said no so they cancelled the order. Aweful service.
AP4G
live 13 mins away and took them more than 2h and haven’t even arrived yet and kept blaming it on a new driver, disgusting service
Kristina Phamova
The best shredded chilli chicken and satay chicken on skewers! Staff is always friendly and food is amazing with a great value for money. Definitely ordering again!
Zoe Queenan
tried to order from them on justeat, waited 3 HOURS for my food just for the order to be cancelled. horrific customer service, tried to sort the issue and get my food delivered with little to no help from the restaurant.
We haven't used this takeaway for a number of years. I honestly don't know why as the food was delicious. It was all hot and tasty and we will certainly order from here again.We collected rather than delivery. Purely a personal choice.
Good food but the waiting time is a joke. I called asking where the food is and was told its on its way, 40 minutes later it still didn't show up.Over an hour and a half from placing the order to receiving the food.
Egg fried rice was cold on delivery chip was hot and they told me to put the Egg fried rice in the microwave to make it
ordered shrimp and it smelled so bad. the shrimp smelled like it was rotten and we threw the whole thing away. waste of money. also the fried rice had no flavor. we asked for soy sauce or any sauce for it and they said they didn’t have any sauce to go with our rice so we just had to eat plain fried rice. what kind of asian place doesn’t have sauce?
I had two completely raw orders of satay chicken skewers and I found a toothpick in my chow mein. I ordered through Just Eat and previously it was amazing, but now I'm wondering what the food standards are like and how hygienic the food is, even when it doesn't obviously look like this. Stay away at all costs.
Ordered on just eat and paid delivery but the driver was very rude saying it was too far to deliver and “not for me”. Why did they accept the order?????
Terrible delivery and customer service. We'll never order again.Order was supposed to arrive within 70 min. Almost 2 hours later, order still hadn't arrived. When we called, the lady lied to us, explaining she hadn't received the order until 1 h later.We would have been happy with an honest apology. But being lied to when the delivery receipt clearly states the right time, is totally unnecessary and disappointing.
Upon my return to Canterbury after my retreat home for the Easter break, I found myself in dire need of sustenance. I traversed the cobble passages that twine through Canterbury, gazing at the alpenglow sky and harkened back to this fine establishment. I ventured towards it, greeted by amazingly congenial staff, placed my order & only had to linger for ten minutes for my nutriment. Due to my personal taste, I ordered: hot & sour soup, roast duck chow mein, and tantalising chilli salt chicken wings. The chilli chicken wings are truly magnificent and are the best I've ever had during my adventures. The meal was incredibly affordable, coming to only £14-15. If you're travelling through this magnificent city and fancy a filling of traditional family made food, I would wholeheartedly recommend you satisfy your taste buds with Dragon City.
Terrible delivery and customer service. We'll never order again. Order was supposed to arrive within 70 min. Almost 2 hours later, order still hadn't arrived. When we called, the lady lied to us, explaining she hadn't received the order until 1 h later. We would have been happy with an honest apology. But being lied to when the delivery receipt clearly states the right time, is totally unnecessary and disappointing.
Nearest to work so we get the odd takeaway. Doesn't beat Cheriton Golden Gate but is as good as any other I've tasted. Food seemed fresh and up to standard. Good opening times. Til after 11pm. When at work I will keep going back. If you fancy chinese cuisine amd your nearby it's worth a stop off.
Restaurantji Recommends
Food is ok but the man I spoke to on the phone had horrendous customer service, shouting down the phone at me over a misunderstanding with the order, completely ruined my experience. I’ve had a positive experience with other staff but this is just not acceptable behaviour. I’ve never experienced anything like this before! Under no circumstances should staff shout at customers!
Ordered through Just eat and payed for delivery. Then received a phone call from Dragon City asking to pay more for delivery. I said no so they cancelled the order. Aweful service.
live 13 mins away and took them more than 2h and haven’t even arrived yet and kept blaming it on a new driver, disgusting service
The best shredded chilli chicken and satay chicken on skewers! Staff is always friendly and food is amazing with a great value for money. Definitely ordering again!
tried to order from them on justeat, waited 3 HOURS for my food just for the order to be cancelled. horrific customer service, tried to sort the issue and get my food delivered with little to no help from the restaurant.