wagamama canterbury

7-9 Longmarket, Canterbury
01227 454307

Recent Reviews

Prue Coker

Lovely food. I have been in to visit multiple times with friends and family. The server Harry was super friendly and quick. I couldn’t have asked for anything more.

Owen

We didn’t get their name but our server talked to us about bears and the ones at wildwood 10/10 service, get this guy at wildwood talking about the bears!

Harriet Camm

I came here with a friend and the atmosphere seemed a bit chaotic but our server Harry was an absolute angel. The food was

Kasper Erico

Went around 1pm time, lennis was great. Super attentive and a joy to chat too.

Ruby Harman

I’m a regular Wagamama customer ? food is always perfect here and the service is amazing, they have very friendly staff!

beth wheeler

Best service from Harry

Deborah Allright

I ordered a pork belly ramen. First time trying it and I was disappointed. The broth tasted like soap water. The noodles were clumped together not cooked properly. I felt like the dish was rushed. There was hardly any flavour just pure spice.

Una Rouse

I had never been to a Wagamama's before. But whilst in Canterbury, my daughter suggested to go there for our lunch. When we arrived, we hadn't realised that the large number of people opposite was the queue. However, the lady who met us at the door was lovely. She saw that I was disabled and told us we could sit and wait our turn inside. when our turn came, which took about 6 minutes, we were taken to our table. My daughter is gluten and dairy free, and therefore we waited for a short period of time for the manager to serve us. She took our orders, and wrote some numbers on our place mat, and then explained that because the food was made to order, it didn't always come out ate the same time. When the drinks arrived I then understood what the numbers were for. It meant that when the server came with your drinks or food, they would see immediately what was for which customer (I understand for large crowds, but not sure this is needed for groups of 1 - 3). Due to my daughter's gluten and dairy allergies, her food was cooked separately and delivered first. I then waited for over 10 minutes before my own meal was delivered. Now I know we were told that the food might not be delivered together, but when people are eating in a couple or group, I did not expect to wait for over 10 minutes for my meal. By that time my daughter had nearly finished eating. However, the food was delicious, and this would be my the only fault I could find on this visit.After our food and drinks were finished, it was easy to pay without waving down a member of staff. we were able to do in easily by scanning and paying using the QR code on the table settings. The food was competitively priced to other eating places in Canterbury. I will definitely visit again.

Robert Weis

Love this place,always get best service and amazing food!

Kaylee Everett

I have been going to Wagamama in Canterbury for as long as I can remember and is still today my fav location.....Always a great experience in all areas, but a big shout out to our server I believe to be named Harry!? He was very friendly and welcoming, a bit of a cheeky chappy without being to much and gave some very good recommendations.Having service like this makes customers wanting to come back again & again, not just the great food but the experience.Thank you and well done Harry ?

Yazmin

Food really nice but poor service. Some members off staff fantastic however others are completely incompetent. My daughter wanted prawns added to her chicken noodles and this seemed to be a huge inconvenience and problem to a certain member off staff who told me they had no prawns, but she didn't even ask. So ended up buying a prawns skewer started and adding them to noodles myself since this seemed to be such an issue. And they rhen forgot my daughters noodles so she was waiting a good 10 15 mins after everyone else has got their food.Asked for a teaspoon to eat dessert with ad other ones we're too big. Only to be told that teaspoons are for children only? Very strange. Spent £180 and left £0 tip as it just seemed to be one problem after another. Everyone makes mistakes but some of staff attitudes are appalling

Sophie Lou (sophielou)

Lovely experience dining alone at Wagamama. I was serviced by Harry who from the moment I was greeted was very polite, attentive and funny. The food and drinks came out very fast and was delicious as always. Thank you for making me feel welcome and will be more than happy to come back anytime.

EllyReadEdits

on 03/02/24, me and my mum went to eat here, the lady who seated us was lovely, she gave us our menus and told us who was serving us.our waitress Antonella, came over and asked us if we had any allergies which we responded no to. she then said she was allergic to children and gave me a filthy look. (i am 18, but i get mistaken alot for a 14 year old because i am very small and young looking). both me and my mum were taken aback when we heard her say this but i shrugged it off by saying “its lucky for you that im eighteen then” with a little laugh.upon hearing this she seemed quite shocked, and looked at my mum as if she didn’t believe me to which my mum nodded her head. Our waitress then had the cheek to say to me “your voice doesnt match your body”. i was kind of shocked by this as ive worked in hospitality and would never say this too someone, people may say this was “a laugh” but i’ve never met this woman before, so therefore how does she know thats my kind of humour? i ended up giving my mum a weird look and just shrugging it off.We thought that was that and was about to order, then Antonella just came out and said “when you guys walked through the door, i thought you was a lesbian couple and was like great, but now i can see youre related.”me and my mum didnt even know what to say about this… it was quite shocking to be honest, we didnt say anything back to her rude remark because we just felt very uncomfortable. we ended up just ordering our food and eating. for the rest of out meal we felt quite uncomfortable with her serving us and her silly comments made the experience unenjoyable.looking back now, everyone we spoke to about it said we should have reported her to the manager, as everything she said was rude and it wasnt even in a joking tone, everything was said with a straight face and filthy looks. me and my mum arent very confrontational people and just wanted to eat in peace.we would go again as the food is nice, but if we had her as a waitress we wouldnt want her serving us.

Thomas Gilbert

yum yum

Laurène Leroy

It's good but a bit simple, the bao are bland.The service is very good, fast.But the room is very noisy.Dietary restrictions: The waiter asks if we have any allergies.

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