To start with fuel is 10p a litre more than you can get it locally secondly the couple behind the till we're slow, rude and to busy gassing to each other to serve ne
Lynne Frondigoun
I use this garage regularly for petrol, I pay at the pump from the app on my phone.I normally don’t need to have contact with staff who on occasion I’ve found very rude.After paying at the pump I popped into the shop to buy a new phone charger, I wasn’t sure if I had bought the right thing or not. Although the lady behind the counter was helpful she wasn’t sure either!I opened the package whilst sitting in my car at the pump and discovered I had bought the wrong thing. I put everything back in the package as it was (there was a tiny tear on the corner of the box)I said to the lady behind the counter I had unfortunately bought the wrong thing and could I exchange for the right charger. She called the manager and before he even looked at the package refused me an exchange, he said I must have broken the seal on the box which actually there was no seal.The manager then looked at the box and said he couldn’t exchange as there was a tear on the box. The pair of them then debated on whether to exchange, the result ending on refusing to exchange for the correct item.I had no choice but to buy another charger from them as I was travelling a distance with no time to spare to go elsewhere to buy another, this box also had no seal on it.I have been a customer to this garage for 20 years and I am absolutely disgusted with the rude and dissatisfied customer service I received this morning.
Stephen Pogen
I am disabled. I have been trying to ring the station to find out if the air machine was working and whether it took tokens. This morning I eventually got through to a gentleman who proceeded to disconnected the phone in what would have been a 20 second conversation. Ten minutes, later around midday, I visited the station which was empty and had two members of staff present - I politely and courteously challenged him on why he put the phone down on me. Again his manner was rude and he kept walking away from me saying 'I am busy', 'I am busy' - there was at no point an apology offered - 'sorry about that, I was really busy' - that would have sufficed. He kept justifying his, what I consider, inappropriate actions. Unacceptable - I have lodged a complaint with Shell.
Jonathan Taylor
Nice petrol station. Reasonably priced fuel nice little shop with friendly staff
Mila Mcfarlane
Staff is always polite at night/early morning and always offers a receipt which is rare these days.
johnny Moore
Nice staff ,but fuel is fuel where ever you go
Mike Webb
Went for a toilet and it was covered in wee it was even on the mirror! Disgraceful clean the toilets
Lucian Trifescu
Toilet always closed!
zulqar nain
Nice ?
Peter Collard
Run out of fuel about half a mile walk back to garage and gentleman called Thusha was very helpful and a pleasure to deal with. Don’t normally write reviews but he deserves a special mention thank you .
Pay at pump app works fine unlike the competition and gives you substantial discount. This particular station although small has big selection of goods and staff is very friendly. There is also Amazon locker here.
To start with fuel is 10p a litre more than you can get it locally secondly the couple behind the till we're slow, rude and to busy gassing to each other to serve ne
I use this garage regularly for petrol, I pay at the pump from the app on my phone.I normally don’t need to have contact with staff who on occasion I’ve found very rude.After paying at the pump I popped into the shop to buy a new phone charger, I wasn’t sure if I had bought the right thing or not. Although the lady behind the counter was helpful she wasn’t sure either!I opened the package whilst sitting in my car at the pump and discovered I had bought the wrong thing. I put everything back in the package as it was (there was a tiny tear on the corner of the box)I said to the lady behind the counter I had unfortunately bought the wrong thing and could I exchange for the right charger. She called the manager and before he even looked at the package refused me an exchange, he said I must have broken the seal on the box which actually there was no seal.The manager then looked at the box and said he couldn’t exchange as there was a tear on the box. The pair of them then debated on whether to exchange, the result ending on refusing to exchange for the correct item.I had no choice but to buy another charger from them as I was travelling a distance with no time to spare to go elsewhere to buy another, this box also had no seal on it.I have been a customer to this garage for 20 years and I am absolutely disgusted with the rude and dissatisfied customer service I received this morning.
I am disabled. I have been trying to ring the station to find out if the air machine was working and whether it took tokens. This morning I eventually got through to a gentleman who proceeded to disconnected the phone in what would have been a 20 second conversation. Ten minutes, later around midday, I visited the station which was empty and had two members of staff present - I politely and courteously challenged him on why he put the phone down on me. Again his manner was rude and he kept walking away from me saying 'I am busy', 'I am busy' - there was at no point an apology offered - 'sorry about that, I was really busy' - that would have sufficed. He kept justifying his, what I consider, inappropriate actions. Unacceptable - I have lodged a complaint with Shell.
Nice petrol station. Reasonably priced fuel nice little shop with friendly staff
Staff is always polite at night/early morning and always offers a receipt which is rare these days.
Nice staff ,but fuel is fuel where ever you go
Went for a toilet and it was covered in wee it was even on the mirror! Disgraceful clean the toilets
Toilet always closed!
Nice ?
Run out of fuel about half a mile walk back to garage and gentleman called Thusha was very helpful and a pleasure to deal with. Don’t normally write reviews but he deserves a special mention thank you .
Restaurantji Recommends
Pay at pump app works fine unlike the competition and gives you substantial discount. This particular station although small has big selection of goods and staff is very friendly. There is also Amazon locker here.
Very good staff and always clean and tidy.
Toilet is out of order over a year now.
Always freindly & helpful
Always polite and friendly service.