Franchise restaurant, won’t accept Starbucks app/loyalty or reward drinks. Almost £12 for just 2 medium drinks. Extortionate prices and in takeaway cups despite drink in. Save your money and go to a nice French coffee stop when you arrive in Calais.
Nick V1
I ask for a frappe with white chocolate syrup, sweet vanilla cold foam and extra caramel drizzleThese people give me a frappe with vanilla syrup, no sweet vanilla foam and no caramel! How difficult is it to take an order!
Jan Robijns
Stood there for a few minutes looking at 3 members of staff, who couldn’t bother to acknowledge my presence (no other customers around). When I asked if I could order, one turned around and put me in my place: “I am preparing a drink for a customer”. Of course. That couldn’t be me. After all, I was waiting at the counter to recreate, to enjoy the view, to interrupt three staff members’ hard work, definitely not as a customer. The other two staff just looked at me as if I had sneezed a wet sneeze on their counter. I figured I’d best make myself scarce and leave this Starbucks team to deal with real customers.
Marc Lewis
I am happy to pay a higher price for premium quality, but Starbucks delivers on eye-watering costs for weak, taste less coffee, and unappetising food. £18 for two black coffees and 2 ciabatta is ludicrous.
Steve
Stood there a while, ignored by staffWhen I dared to ask if they were open, rude girl didn't bother to make eye contact responds yer ill be there in a minuteNo one else waiting no one else in the shop eventually she throw together an ice fridge coffeeIt was nice she was not
Alan Hart
Flat white was much too hot, tasted burnt and smoky, and the lack of latte art messages it clear that this is not the best Starbucks can do.Service: Drink was just put on the side, in my sight but out of reach as if it was a reject. It was the only drink in my order. Then later it was moved to where customers can reach. Still managed to be burning hot.
Dan
Stopped there on our way to France. I asked for a cinnamon swirl, if they can warm it up a little, they said ‘no as the icing melts’ ? all other Starbucks’ do.. then asked if they take the app, the answer was once again ‘no’. Lastly, asked for some hot water for my baby’s bottle, they couldn’t.. they gave me a boiling hot coffee and couldn’t give me 30ml of hot water. Got it from the coffee shop next to them. They were also rude, could’ve said it nicely ?
Neil Battye
Luckily the trains are running 90 min late.4 people stood around doing nothing and 1 making the drinks.Almost at the front of the queue - 25 min and counting.
Google user
My experience at Starbaks was extremely disappointing. We arrived early in the morning, hoping to grab a sausage bap for my little child and some coffee for myself. However, to my shock, when I grabbed the bap from the shelf and I noticed a green fly on it. I stayed in the queue and showed it to the cashier, but his response was far from satisfactory. He simply blew on the fly and tossed the bap into the bin. There were no apologies or any acknowledgment of the issue. He then offered to provide another one, but I hesitated, unsure if I wanted to risk another unpleasant surprise. The other customers in the queue were equally taken aback by the incident. The service was disgusting, and the food they sell is of poor quality, despite their claim of having a \\\"food hygiene rating of 5 out of 5.\\\" It was a truly horrible experience.
This place is absolutely terrible. I can't believe this place is called Starbucks. I would have given it zero stars if possible.
Rimma
My experience at Starbaks was extremely disappointing. We arrived early in the morning, hoping to grab a sausage bap for my little child and some coffee for myself. However, to my shock, when I grabbed the bap from the shelf and I noticed a green fly on it. I stayed in the queue and showed it to the cashier, but his response was far from satisfactory. He simply blew on the fly and tossed the bap into the bin. There were no apologies or any acknowledgment of the issue. He then offered to provide another one, but I hesitated, unsure if I wanted to risk another unpleasant surprise. The other customers in the queue were equally taken aback by the incident. The service was disgusting, and the food they sell is of poor quality, despite their claim of having a "food hygiene rating of 5 out of 5." It was a truly horrible experience.
laura clay
It was ok however they weren't doing cold drinks.
joe
the large drink took more than 39 seconds to arrive ?
Franchise restaurant, won’t accept Starbucks app/loyalty or reward drinks. Almost £12 for just 2 medium drinks. Extortionate prices and in takeaway cups despite drink in. Save your money and go to a nice French coffee stop when you arrive in Calais.
I ask for a frappe with white chocolate syrup, sweet vanilla cold foam and extra caramel drizzleThese people give me a frappe with vanilla syrup, no sweet vanilla foam and no caramel! How difficult is it to take an order!
Stood there for a few minutes looking at 3 members of staff, who couldn’t bother to acknowledge my presence (no other customers around). When I asked if I could order, one turned around and put me in my place: “I am preparing a drink for a customer”. Of course. That couldn’t be me. After all, I was waiting at the counter to recreate, to enjoy the view, to interrupt three staff members’ hard work, definitely not as a customer. The other two staff just looked at me as if I had sneezed a wet sneeze on their counter. I figured I’d best make myself scarce and leave this Starbucks team to deal with real customers.
I am happy to pay a higher price for premium quality, but Starbucks delivers on eye-watering costs for weak, taste less coffee, and unappetising food. £18 for two black coffees and 2 ciabatta is ludicrous.
Stood there a while, ignored by staffWhen I dared to ask if they were open, rude girl didn't bother to make eye contact responds yer ill be there in a minuteNo one else waiting no one else in the shop eventually she throw together an ice fridge coffeeIt was nice she was not
Flat white was much too hot, tasted burnt and smoky, and the lack of latte art messages it clear that this is not the best Starbucks can do.Service: Drink was just put on the side, in my sight but out of reach as if it was a reject. It was the only drink in my order. Then later it was moved to where customers can reach. Still managed to be burning hot.
Stopped there on our way to France. I asked for a cinnamon swirl, if they can warm it up a little, they said ‘no as the icing melts’ ? all other Starbucks’ do.. then asked if they take the app, the answer was once again ‘no’. Lastly, asked for some hot water for my baby’s bottle, they couldn’t.. they gave me a boiling hot coffee and couldn’t give me 30ml of hot water. Got it from the coffee shop next to them. They were also rude, could’ve said it nicely ?
Luckily the trains are running 90 min late.4 people stood around doing nothing and 1 making the drinks.Almost at the front of the queue - 25 min and counting.
My experience at Starbaks was extremely disappointing. We arrived early in the morning, hoping to grab a sausage bap for my little child and some coffee for myself. However, to my shock, when I grabbed the bap from the shelf and I noticed a green fly on it. I stayed in the queue and showed it to the cashier, but his response was far from satisfactory. He simply blew on the fly and tossed the bap into the bin. There were no apologies or any acknowledgment of the issue. He then offered to provide another one, but I hesitated, unsure if I wanted to risk another unpleasant surprise. The other customers in the queue were equally taken aback by the incident. The service was disgusting, and the food they sell is of poor quality, despite their claim of having a \\\"food hygiene rating of 5 out of 5.\\\" It was a truly horrible experience.
Nothing special just Starbucks as always
Restaurantji Recommends
This place is absolutely terrible. I can't believe this place is called Starbucks. I would have given it zero stars if possible.
My experience at Starbaks was extremely disappointing. We arrived early in the morning, hoping to grab a sausage bap for my little child and some coffee for myself. However, to my shock, when I grabbed the bap from the shelf and I noticed a green fly on it. I stayed in the queue and showed it to the cashier, but his response was far from satisfactory. He simply blew on the fly and tossed the bap into the bin. There were no apologies or any acknowledgment of the issue. He then offered to provide another one, but I hesitated, unsure if I wanted to risk another unpleasant surprise. The other customers in the queue were equally taken aback by the incident. The service was disgusting, and the food they sell is of poor quality, despite their claim of having a "food hygiene rating of 5 out of 5." It was a truly horrible experience.
It was ok however they weren't doing cold drinks.
the large drink took more than 39 seconds to arrive ?
My venti cool lime took more than 38 seconds