James our server was amazing helpful could not ask for a better service. Food really nice .
Maria Goodhew
James was a superb host for our lunchtime meal. Couldn't have been more attentive to my little one. Service was impeccable. We all felt very welcome!Dietary restrictions: Lactose free options
Adam Ingram
Absolutely fantastic service, prompt and attentive. The food was lovely, credit to the kitchen staff and our waiter this evening 'Miles' was super efficient. ? 5*Been back again a few times since the first review, we were back again this evening Dec '23, and once again can't fault the establishment 10 out 10 for the meal and service.
Michelle Hickman
Came for breakfast on Christmas Eve. Our first initial waiter Miles was great. However, he finished and another waitress took over and gave us the bill without us asking. Totally rude and we wanted to have a rest before further drinks. I had stated that I did not ask for a bill and she was miserable afterwards. She is certainly not in the right job. You do not assume people want the bill, just rude and the restaurant was not busy. Higher scores for food and waiter Miles, but she needs to learn not to just hand out the bill when you have not asked.
Michelle Brady
Food was ok, there was a wide choice of food. I found it a little too cold inside the restaurant.
Emma Barnes
Haven't been to Frankie & Bennys for a long time but they have shortened there menu and you can tell this has been the best decision. We visited Hempstead Valley.I had carbonara and it was lovely, also had a cheeky lemon meringue for desert. We wasn't rushed with ordering and everything was perfect!
Derek B
My plate had a very fine hair on it (possibly from a tea towel) - best not to wonder!Food could have been warmer!Despite all that, it was surprisingly tasty!
George Singh
Good food, nice and hot with it arriving soon after making the order. Tentative staff. Shame all meals didn't come together but majority of them did. Clean and tidy a little pricey for what it is, but suppose everywhere is like that now. Lots of available parking and good selection of food on the menu.
Akarsh Shyn
I recently had the pleasure of dining at Frankie and Benny's located in Hempstead Valley Shopping Centre, Gillingham, and it was an enjoyable experience overall.Frankie and Benny's offers a diverse menu that caters to various tastes and preferences. From classic Italian dishes to American-style comfort food, there is something for everyone. I opted for their BBQ ribs, and I must say they were finger-licking good! The meat was tender, smothered in a delicious barbecue sauce that had just the right balance of sweetness and smokiness. The portion size was generous, and the meal left me feeling satisfied.The service at Frankie and Benny's was friendly and attentive. The staff members were welcoming and made sure that my dining experience was pleasant. They promptly took my order and checked in regularly to ensure everything was to my liking. The wait time for my food was reasonable, and the presentation was appealing.The restaurant's ambiance was cozy and inviting. The interior was tastefully decorated, creating a warm and comfortable atmosphere. The seating arrangements provided ample privacy, allowing for a relaxed dining experience. The noise level was moderate, making it easy to hold conversations without any disruptions.One aspect that could be improved is the speed of service during busy hours. While the staff was doing their best, at times, there was a slight delay in attending to customer needs. However, it was not a major issue and did not significantly impact my overall experience.The location of Frankie and Benny's within Hempstead Valley Shopping Centre offers convenience and easy accessibility. Parking facilities are available nearby, which makes it convenient for customers to visit.In conclusion, Frankie and Benny's at Hempstead Valley Shopping Centre is a restaurant worth visiting. With its flavorful menu, friendly service, and cozy ambiance, it provides a pleasant dining experience. Whether you're looking for a casual meal with friends or a family gathering, Frankie and Benny's is definitely worth considering.
Christine Hammond
We had a craving for steak and so opted to come here. We were glad we did as the steak was extremely tasty. The restaurant was empty as we visited late afternoon so it was lovely and quiet (great if you enjoy eating your meal in peace). The waiter was polite, helpful and friendly. The restaurant was clean and cosy. We will definitely go back again.
We took our son and 9 of us in total for his birthday. The food came out perfectly hot and altogether, the staff were very attentive especially Teresa who was a restaurant host for the whole time we were there. Sorted everything we needed and very helpful when we wanted to sort our sons birthday cake
olivia baker !
This is the best Frankie’s and Bennies I have visited. The food here has been great and up to a high standard every single visit. At one point me and my boyfriend came here almost every weekend and we have never been disappointed.
Colin C
We arrived without booking but we're seated straight away and ordered a meal for the family the guys arrived quickly and was lovely the only downside was they had run out of most of the children's desserts but this was ok
paul thompson
Went with my dad who had m/rare sirloin cooked perfectly. I had a double burger with bacon also cooked perfectly. Waitresses were on the ball. All in all a lovely meal.
Louise Hickmott
After our local frankie and bunny's (Maidstone) shut down we were devastated after being regular visitors.Today we visited the Hempstead Valley branch and we were so chuffed fantastic food and ambience.Special shout out to Abbie who went above and beyond to make our visit extra special !
James our server was amazing helpful could not ask for a better service. Food really nice .
James was a superb host for our lunchtime meal. Couldn't have been more attentive to my little one. Service was impeccable. We all felt very welcome!Dietary restrictions: Lactose free options
Absolutely fantastic service, prompt and attentive. The food was lovely, credit to the kitchen staff and our waiter this evening 'Miles' was super efficient. ? 5*Been back again a few times since the first review, we were back again this evening Dec '23, and once again can't fault the establishment 10 out 10 for the meal and service.
Came for breakfast on Christmas Eve. Our first initial waiter Miles was great. However, he finished and another waitress took over and gave us the bill without us asking. Totally rude and we wanted to have a rest before further drinks. I had stated that I did not ask for a bill and she was miserable afterwards. She is certainly not in the right job. You do not assume people want the bill, just rude and the restaurant was not busy. Higher scores for food and waiter Miles, but she needs to learn not to just hand out the bill when you have not asked.
Food was ok, there was a wide choice of food. I found it a little too cold inside the restaurant.
Haven't been to Frankie & Bennys for a long time but they have shortened there menu and you can tell this has been the best decision. We visited Hempstead Valley.I had carbonara and it was lovely, also had a cheeky lemon meringue for desert. We wasn't rushed with ordering and everything was perfect!
My plate had a very fine hair on it (possibly from a tea towel) - best not to wonder!Food could have been warmer!Despite all that, it was surprisingly tasty!
Good food, nice and hot with it arriving soon after making the order. Tentative staff. Shame all meals didn't come together but majority of them did. Clean and tidy a little pricey for what it is, but suppose everywhere is like that now. Lots of available parking and good selection of food on the menu.
I recently had the pleasure of dining at Frankie and Benny's located in Hempstead Valley Shopping Centre, Gillingham, and it was an enjoyable experience overall.Frankie and Benny's offers a diverse menu that caters to various tastes and preferences. From classic Italian dishes to American-style comfort food, there is something for everyone. I opted for their BBQ ribs, and I must say they were finger-licking good! The meat was tender, smothered in a delicious barbecue sauce that had just the right balance of sweetness and smokiness. The portion size was generous, and the meal left me feeling satisfied.The service at Frankie and Benny's was friendly and attentive. The staff members were welcoming and made sure that my dining experience was pleasant. They promptly took my order and checked in regularly to ensure everything was to my liking. The wait time for my food was reasonable, and the presentation was appealing.The restaurant's ambiance was cozy and inviting. The interior was tastefully decorated, creating a warm and comfortable atmosphere. The seating arrangements provided ample privacy, allowing for a relaxed dining experience. The noise level was moderate, making it easy to hold conversations without any disruptions.One aspect that could be improved is the speed of service during busy hours. While the staff was doing their best, at times, there was a slight delay in attending to customer needs. However, it was not a major issue and did not significantly impact my overall experience.The location of Frankie and Benny's within Hempstead Valley Shopping Centre offers convenience and easy accessibility. Parking facilities are available nearby, which makes it convenient for customers to visit.In conclusion, Frankie and Benny's at Hempstead Valley Shopping Centre is a restaurant worth visiting. With its flavorful menu, friendly service, and cozy ambiance, it provides a pleasant dining experience. Whether you're looking for a casual meal with friends or a family gathering, Frankie and Benny's is definitely worth considering.
We had a craving for steak and so opted to come here. We were glad we did as the steak was extremely tasty. The restaurant was empty as we visited late afternoon so it was lovely and quiet (great if you enjoy eating your meal in peace). The waiter was polite, helpful and friendly. The restaurant was clean and cosy. We will definitely go back again.
Restaurantji Recommends
We took our son and 9 of us in total for his birthday. The food came out perfectly hot and altogether, the staff were very attentive especially Teresa who was a restaurant host for the whole time we were there. Sorted everything we needed and very helpful when we wanted to sort our sons birthday cake
This is the best Frankie’s and Bennies I have visited. The food here has been great and up to a high standard every single visit. At one point me and my boyfriend came here almost every weekend and we have never been disappointed.
We arrived without booking but we're seated straight away and ordered a meal for the family the guys arrived quickly and was lovely the only downside was they had run out of most of the children's desserts but this was ok
Went with my dad who had m/rare sirloin cooked perfectly. I had a double burger with bacon also cooked perfectly. Waitresses were on the ball. All in all a lovely meal.
After our local frankie and bunny's (Maidstone) shut down we were devastated after being regular visitors.Today we visited the Hempstead Valley branch and we were so chuffed fantastic food and ambience.Special shout out to Abbie who went above and beyond to make our visit extra special !