Hi there! I wanted to share my recent experience at your Subway location in Gillingham today at 4:30 I was very disappointed by the rude behavior of the 2 Indian staff during my visit. Even if they had to say no to something, their attitude was quite off-putting. It made me feel unwelcome and frustrated. I believe that focusing on improving customer service would greatly enhance the overall experience for customers.
SAYALI SHELKE
Visited subway Gillingham branch today (23/02/2024) around 4:00 pm. The staff were unnecessarily rude and had a bad attitude for literally no reason. This is the worst way to treat customers. Not at all happy with their behaviour and attitude.
Nobodies86
Went into the Gillingham branch today (10/02/24) at about midday. Really didn't appreciate being served by someone that is sending a text message while serving me, especially when it was the manager! (Assuming it was the manager because they were wearing black) also might wanna check your orange juice because they're out of date!!
Ajay Aravindakshan
I tried Bombay filling from there in Italian bread. It tasted so good and the portion was also good enough.
Oli Phillips
Stingiest subway around - won’t be coming
Mike Irving
I had a very tasty vegan wrap. Slightly disappointed by the lack of non-dairy milk for a coffee, so I didn't have one. It was a small Subway branch, so I understand the lack of space.
Daniel Nitu
The best !!!! Mr B 10++++++
home of scares
It gets one star because I can't give it a zero star food disgusting and the manger treats staff and customers like dirt he is so rude. Understaffed and forced the women to work late shift on there own. Because the girls are alone they are easy targets and have been physically attacked more then one please avoid at all costs it's not worth your time or money
Sid
Ordered two subs, left and when opened they had wrapped someone else’s sub which couldn’t even eat because it was meat, would not recommend this subway
Understaff may be…I ordered food yesterday…haven’t received as i ordered and some items were missed…portion i ordered was large nd received regular…still lady was arguing with me on call that i did large portion….no customer service provide if they forgot packing our food to provide to our home..:. When we asked to collect in one hour…she was like we are closing in near time…lady was polite but she said i was alone so mistake happened. So I request subway to put enough staff as it can ruins someones evening if they don’t receive enough food eventhough paid fully for food.
Jack Waltzers
One nice lady working. the old man was so rude to me as a customer and to her as a employee. There was nobody in there and still was waiting to pay for ages food wasn’t even very nice, awful experience due to the male staff.
Walter Johns
One nice lady working. the old man was so rude to me as a customer and to her as a employee. There was nobody in there and still was waiting to pay for ages food wasn’t even very nice, awful experience due to the male staff.
Wake up to DnB
One nice lady working. the old man was so rude to me as a customer and to her as a employee. There was nobody in there and still was waiting to pay for ages food wasn’t even very nice, awful experience due to the male staff.
Hi there! I wanted to share my recent experience at your Subway location in Gillingham today at 4:30 I was very disappointed by the rude behavior of the 2 Indian staff during my visit. Even if they had to say no to something, their attitude was quite off-putting. It made me feel unwelcome and frustrated. I believe that focusing on improving customer service would greatly enhance the overall experience for customers.
Visited subway Gillingham branch today (23/02/2024) around 4:00 pm. The staff were unnecessarily rude and had a bad attitude for literally no reason. This is the worst way to treat customers. Not at all happy with their behaviour and attitude.
Went into the Gillingham branch today (10/02/24) at about midday. Really didn't appreciate being served by someone that is sending a text message while serving me, especially when it was the manager! (Assuming it was the manager because they were wearing black) also might wanna check your orange juice because they're out of date!!
I tried Bombay filling from there in Italian bread. It tasted so good and the portion was also good enough.
Stingiest subway around - won’t be coming
I had a very tasty vegan wrap. Slightly disappointed by the lack of non-dairy milk for a coffee, so I didn't have one. It was a small Subway branch, so I understand the lack of space.
The best !!!! Mr B 10++++++
It gets one star because I can't give it a zero star food disgusting and the manger treats staff and customers like dirt he is so rude. Understaffed and forced the women to work late shift on there own. Because the girls are alone they are easy targets and have been physically attacked more then one please avoid at all costs it's not worth your time or money
Ordered two subs, left and when opened they had wrapped someone else’s sub which couldn’t even eat because it was meat, would not recommend this subway
Don’t waste your time going there..
Restaurantji Recommends
Fast friendly service.good choice
Understaff may be…I ordered food yesterday…haven’t received as i ordered and some items were missed…portion i ordered was large nd received regular…still lady was arguing with me on call that i did large portion….no customer service provide if they forgot packing our food to provide to our home..:. When we asked to collect in one hour…she was like we are closing in near time…lady was polite but she said i was alone so mistake happened. So I request subway to put enough staff as it can ruins someones evening if they don’t receive enough food eventhough paid fully for food.
One nice lady working. the old man was so rude to me as a customer and to her as a employee. There was nobody in there and still was waiting to pay for ages food wasn’t even very nice, awful experience due to the male staff.
One nice lady working. the old man was so rude to me as a customer and to her as a employee. There was nobody in there and still was waiting to pay for ages food wasn’t even very nice, awful experience due to the male staff.
One nice lady working. the old man was so rude to me as a customer and to her as a employee. There was nobody in there and still was waiting to pay for ages food wasn’t even very nice, awful experience due to the male staff.