I have eaten here many times in the past few years and the taste is still great. It is the best Chinese restaurant in gravesend. The service is very good and there are discounts for ordering over the phone.
mickey chapman
Great food and quick nice
Paul Lafferty
Very good clean fresh food, unfortunately a bit bland in flavour.
Kyle Lamar Myers
How is this place still In business when every review is about the bad food(probably use dog meat) do hygiene inspections even happen in gravesend? Probably not it’s a filthy
Rebeccs Parkinson
Ordered food to be delivered, waited 1 hour and 20 minutes for delivery, which we had agreed to. Two meals were missing from the delivery. Phoned China Dove and the man on the phone was very rude telling us that the meals were not missing and he would not deliver more. It got very heated and the call ended with the man saying ‘maybe you should order somewhere else then.’My mother in law went down to the shop the next day as they had con’d us out of £15. They refused to give the money back but said they would cook the meals for her now. The man said that maybe one of our family members had started eating the missing meals - how ridiculous!Had been ordering here for years with no problem prior to this, but will never be ordering again. Worst customer service ever experienced.
Maria Race
The most disgusting meal of what was supposedly chicken breast in bbq sauce, I have ever had delivered, after looking ar it for several minutes I binned it, what an absolute waste of money, needless to say I will not be using china dove again
Siobhan Casey
Will blacklist you with no explanation or reason whatsoever. Had plenty of deliveries via Uber Eats with no problem, then all of a sudden they start getting cancelled. After the third or fourth time this happened, I called to ask why and was told that my address was blacklisted. I asked why any was told it was "because something happened. I don't remember". This is rude, unprofessional, and unacceptable. There is absolutely no reason for me to be blacklisted, there has never been an issue or incident. If there had been, why would I have continued to try to order from there?! Also, if "something happened", why is there no record of it to allow them to let me know what I have - allegedly - done wrong. He just said that there are plenty of other takeaways, but China Dove was always my favourite, so he is clearly happy to lose business over something he doesn't even remember.
Richard McKay
Can only comment on the special chow mein and spring rolls I have just eaten. They were truly delicious. Emergency workers, blue light card discount here. Friendly staff too. Recommended
Courtney McGovern
I ordered through just eat the restaurant is only 3 miles away. It came to £22.30 which included £2.50 delivery fee and 50p service charge. The restaurant called me to say they need to charge me another £1.50 to deliver it I refused and my order was cancelled. Daylight robbery. For the principle I will never use china dove again.
Sophie Winter
The food was nice but the just eat driver got lost and the food was cold when it arrived. I have since tried to order from the restaurant again and because I complained that the food was cold I have been blocked from ordering from the restaurant which is ridiculous! I have spoken to the restaurant and are appalled that I have been blocked from there by them for this and have been told by them to take my business elsewhere! Horrible service and attitude towards a customer.
Only giving them a one star as I can’t provide a 0 rating. There customer service is appalling. I have used their take away service for the past 10 yrs and I’m appalled at the way in which I was treated by the driver and employee over the phone. I will NEVER be ordering food from them again.
Matthew Arthur
Fairly priced and food of a good quality and taste . Have used them for many years with no issues.
Janet Johnson
This was the 2nd time we used the China Dove first time not too bad this time awful. Waited 2hrs food cold half the order missing. Called restaurant chef said I could have 20% off another order which I refused all I wanted was the other half of the order after an argument they reluctantly delivered it. The female staff were very polite and helpful. The Chef and Co are rude and arrogant. Will never use them again. Quality of food very poor. Attitude worse.
King BMG
No one should order anything from here. The food is okay but the owner/manager has a terrible customer service skill.I always order food from here because I haven’t found other option due to been very new to the area.
Collette Bontoft
Absolutely VILE food!!!! it actually made me heave... like actually everything i ordered, i had a small group of friends round who all of them could not bare to eat it either... very disappointed after hearing such good reviews, when i called to complain the lady got extremely argumentative and aggressive towards me. Shocking!!
I have eaten here many times in the past few years and the taste is still great. It is the best Chinese restaurant in gravesend. The service is very good and there are discounts for ordering over the phone.
Great food and quick nice
Very good clean fresh food, unfortunately a bit bland in flavour.
How is this place still In business when every review is about the bad food(probably use dog meat) do hygiene inspections even happen in gravesend? Probably not it’s a filthy
Ordered food to be delivered, waited 1 hour and 20 minutes for delivery, which we had agreed to. Two meals were missing from the delivery. Phoned China Dove and the man on the phone was very rude telling us that the meals were not missing and he would not deliver more. It got very heated and the call ended with the man saying ‘maybe you should order somewhere else then.’My mother in law went down to the shop the next day as they had con’d us out of £15. They refused to give the money back but said they would cook the meals for her now. The man said that maybe one of our family members had started eating the missing meals - how ridiculous!Had been ordering here for years with no problem prior to this, but will never be ordering again. Worst customer service ever experienced.
The most disgusting meal of what was supposedly chicken breast in bbq sauce, I have ever had delivered, after looking ar it for several minutes I binned it, what an absolute waste of money, needless to say I will not be using china dove again
Will blacklist you with no explanation or reason whatsoever. Had plenty of deliveries via Uber Eats with no problem, then all of a sudden they start getting cancelled. After the third or fourth time this happened, I called to ask why and was told that my address was blacklisted. I asked why any was told it was "because something happened. I don't remember". This is rude, unprofessional, and unacceptable. There is absolutely no reason for me to be blacklisted, there has never been an issue or incident. If there had been, why would I have continued to try to order from there?! Also, if "something happened", why is there no record of it to allow them to let me know what I have - allegedly - done wrong. He just said that there are plenty of other takeaways, but China Dove was always my favourite, so he is clearly happy to lose business over something he doesn't even remember.
Can only comment on the special chow mein and spring rolls I have just eaten. They were truly delicious. Emergency workers, blue light card discount here. Friendly staff too. Recommended
I ordered through just eat the restaurant is only 3 miles away. It came to £22.30 which included £2.50 delivery fee and 50p service charge. The restaurant called me to say they need to charge me another £1.50 to deliver it I refused and my order was cancelled. Daylight robbery. For the principle I will never use china dove again.
The food was nice but the just eat driver got lost and the food was cold when it arrived. I have since tried to order from the restaurant again and because I complained that the food was cold I have been blocked from ordering from the restaurant which is ridiculous! I have spoken to the restaurant and are appalled that I have been blocked from there by them for this and have been told by them to take my business elsewhere! Horrible service and attitude towards a customer.
Restaurantji Recommends
Only giving them a one star as I can’t provide a 0 rating. There customer service is appalling. I have used their take away service for the past 10 yrs and I’m appalled at the way in which I was treated by the driver and employee over the phone. I will NEVER be ordering food from them again.
Fairly priced and food of a good quality and taste . Have used them for many years with no issues.
This was the 2nd time we used the China Dove first time not too bad this time awful. Waited 2hrs food cold half the order missing. Called restaurant chef said I could have 20% off another order which I refused all I wanted was the other half of the order after an argument they reluctantly delivered it. The female staff were very polite and helpful. The Chef and Co are rude and arrogant. Will never use them again. Quality of food very poor. Attitude worse.
No one should order anything from here. The food is okay but the owner/manager has a terrible customer service skill.I always order food from here because I haven’t found other option due to been very new to the area.
Absolutely VILE food!!!! it actually made me heave... like actually everything i ordered, i had a small group of friends round who all of them could not bare to eat it either... very disappointed after hearing such good reviews, when i called to complain the lady got extremely argumentative and aggressive towards me. Shocking!!